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Luminoso

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Software Status:Active

About Luminoso

Luminoso is a text analytics software from Luminoso that provides organizations with deep insights into their unstructured data. It combines natural language processing, machine learning, and visualization tools so users can understand trends and sentiments in large volumes of text. The platform helps businesses make data-driven decisions and identify areas for improvement. With its user-friendly interface, users can easily navigate through complex datasets to extract meaningful information. Key capabilities: natural language processing sentiment analysis trend identification data visualization reporting tools Best for: data analysts and business intelligence teams that need to analyze and interpret unstructured text data.

Luminoso Details

Vendor
Luminoso
Year Launched
2010
Location
P.O. Box 51408 Boston, MA 02205
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Customer Support Representatives, Market Researchers, Data Analysts, Brand Managers, UX Designers
Industries Served
Healthcare, Education, Finance, Retail, Technology, Marketing, Hospitality, Government, Automotive, Media
Tags
Artificial Intelligence (AI), Machine Learning, Customer Experience, Voice of the Customer, Voice of the Employee, Text Analytics, NLU, Natural Language Understanding, employee experience, Natural Language Processing, NLP, Sentiment Analysis, Real-time Data Analysis, Survey Integration, Support Ticket Analysis, and Generative AI

Luminoso's In-App Market Place

Does Luminoso have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), RUB (₽), MXN (Mex$), BRL (R$), SGD (S$)

Pros & Cons

  • Actionable Insights: Transforms qualitative data into accurate and actionable insights for improved decision-making.
  • Efficiency and Automation: Automates complex data analysis tasks, reducing the need for extensive human resources and saving time.
  • Accuracy and Depth: Provides a nuanced understanding of feedback with high accuracy and depth of analysis.
  • Ease of Use: Does not require lengthy setup, training, coding, or predefined ontologies, allowing for quick onboarding.
  • Multilingual and Scalable: Capable of analyzing vast amounts of data in 14 languages, suitable for global companies of all sizes.
  • Undisclosed Pricing: Pricing is not transparent and requires a custom quote, which can be a barrier for some potential users.
  • No Free Trial: The absence of a free trial limits the ability for prospective users to test the software extensively before commitment.

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