Lunar CRM logo

Lunar CRM

by Lunar Media · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorLunar Media
Year launched2008
StatusActive
LocationNo 2 Wellington Place, Leeds, LS1 4AP
Countries servedGlobal
Languages11
Integrations2+
Free tier
Free trialYES
Contact sales

About Lunar CRM

Lunar CRM is a customer relationship management software from Lunar Media that supports businesses in managing client interactions. It combines contact management, sales automation, and reporting tools so teams can track engagement and drive sales effectively. This software helps improve communication with customers by centralizing all client data and interactions in one place. Users can create detailed reports to gain insights into customer behavior and sales trends. Key capabilities: contact management sales tracking task automation reporting tools integration with other software Best for: small to medium-sized businesses that need a comprehensive solution to manage customer relationships and improve sales processes.

Lunar CRM by Lunar Media is a UK-based customer relationship management software designed to provide businesses with a customizable, flexible, and fully cloud-based solution for managing customer interactions, sales, and operational workflows. Tailored particularly for financial services and brokers, Lunar CRM offers a white-label system that can be adapted to a company’s branding and unique operational needs. It supports sales pipeline management, compliance documentation, lead generation, and real-time reporting, making it a versatile tool for companies looking to streamline client management while maintaining high regulatory standards. The user interface of Lunar CRM is clean, modern, and functionally organized to help users focus on the tasks that matter most. The dashboard presents important client and business data in a straightforward, easily digestible layout, with customizable widgets and reporting tools that allow users to tailor their view according to individual or team priorities. Navigation is intuitive, with menus and submenus logically arranged and minimal clutter on screen.

Pros & Cons

What users like
  • +Integrated Dialler: Seamless phone capabilities within the CRM.
  • +Customizable CRM: Tailored to specific business needs.
  • +Cloud-Based: Accessible and reduces IT overhead.
  • +Workflow Automation: Improves efficiency through process automation.
  • +Detailed Reporting: Offers customizable reports and visual dashboards.
  • +Consultancy Services: Provides expert support for optimization.
What users flag
  • Limited Feature Details: Specific CRM features beyond dialling and reporting are not extensively described.
  • Potential Complexity: A highly customized system might require more setup and training.
  • Reliance on Vendor: Bespoke solutions can create a stronger dependency on the specific vendor.

Features

Key features

Plug and Play Dialler Solutions via CRM
Seamless integration of dialler functionality within the CRM.
Bespoke CRM Solution
Fully tailored CRM designed to meet specific business workflows.
Cloud-Based System
Accessible and hosted in the cloud.
Workflow Automation
Creation of skill-based workflows to automate tasks and save time.
Configurable Reporting Engine
Customizable MI (Management Information) reports and visual dashboards.
Consultancy Services
Direct collaboration with stakeholders for troubleshooting and process improvement.
Enhanced Operational Control
Improved oversight and management of operations.
Safe and Secure Data
Secure cloud hosting for data protection.

Additional features

Plug and Play Dialler Solutions
Easy integration of dialler capabilities.
Direct CRM Integration (Dialler)
Dialler accessible directly within the CRM platform.
Revenue Savings (Dialler)
Claim of cost reduction compared to traditional diallers.
Bespoke CRM
Tailor-made CRM solution.
Custom Workflows
CRM workflows designed specifically for the business.
Cloud Based System
CRM hosted on cloud infrastructure.
Improved Operations
Enhanced efficiency and management of business processes.
No Wasteful IT Equipment
Reduced need for on-premises hardware.
Enhanced Control
Greater oversight of CRM and related processes.
Fully Managed Service
Ongoing support and maintenance of the CRM.
Extensive MI (Management Information)
Comprehensive data insights.
Safe and Secure Data
Protection of data through secure hosting.
Customised Dashboards
Personalized visual representations of key data.
Consultancy
Collaborative work with internal teams.
Troubleshooting
Assistance in resolving business process issues.
Streamlining Business Processes
Improving efficiency of workflows.
Skill-Based Workflows
Routing tasks based on employee skills.
Process Automation
Automating repetitive tasks.
Highly Configurable Reporting Engine
Customizable report creation.
Customisable MI Reports
Ability to tailor reports to specific information needs.
At-a-Glance Dashboards
Visual summaries of key performance indicators.
Visualise and Pinpoint Trends
Tools to identify patterns and insights in data.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard

GBP 40

Professional

GBP 75

Professional Plus

GBP 80

Countries & Languages

Global
Countries served
11
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchItalianGermanPortugueseDutchRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB

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