LVEngine CRM logo

LVEngine CRM

by LVEngine · Since 1997
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ActiveAvailable globallyCloud
Quick facts
VendorLVEngine
Year launched1997
StatusActive
LocationRua Fábrica da Lã 255, Canidelo, Vila Nova de Gaia 4400-706, PT
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About LVEngine CRM

LVEngine CRM is a customer relationship management software from LVEngine that focuses on managing customer interactions and data. It includes contact management, sales automation, and reporting so businesses can track customer insights effectively. Designed for companies looking to improve their relationship with clients, LVEngine CRM helps simplify communication and sales processes. The platform offers integration with various tools and ensures data security for customer information. Additionally, it provides customizable dashboards for better visibility into sales performance. Key capabilities: contact management sales tracking automated reporting data security integration support Best for: sales teams that need to manage customer relationships and sales activities efficiently.

LVEngine CRM by LVEngine is a robust customer relationship management software designed to empower businesses with a more intelligent and personalized approach to managing their sales, marketing, and customer service operations. Targeted at a diverse range of professionals—including sales teams, account managers, marketing specialists, and technical support staff—LVEngine CRM serves as an all-in-one platform for organizing customer data, tracking interactions, and driving engagement throughout the customer journey. At its core, the software aims to streamline communication, boost productivity, and ultimately improve conversion rates by offering a holistic view of client relationships across departments. The user interface of LVEngine CRM is clean and professionally designed, featuring a modern aesthetic that aligns well with enterprise-level expectations. Users will find the dashboard to be intuitive and logically structured, presenting key metrics and tools in a way that minimizes clutter. Navigation through the system is fluid, with logically grouped tabs and customizable views that allow users to adapt their workspaces to their specific needs. This adaptability is especially helpful for multi-role organizations, where different departments need tailored access to information and workflows.

Pros & Cons

What users like
  • +Highly Customizable: Advertised as "100% customizable" to fit specific business models and needs.
  • +Mobile Accessibility: Responsive design allows use on PC, tablet, and smartphone for increased team mobility.
  • +Robust Reporting & Analytics: Provides real-time performance dashboards, lead scoring, and detailed sales force control.
  • +Enhanced Customer Service: Includes features for after-sales service and tracking customer history for improved satisfaction.
  • +Quantified Benefits: Cites statistics on improved productivity, customer relationships, and sales effectiveness from CRM adoption.
What users flag
  • No Pricing Information: The text does not provide any details on pricing tiers or costs.
  • No Specific Integrations Beyond ERP/CMS: While it mentions integration, it doesn't list specific third-party tools (e.g., marketing automation platforms, communication apps) it connects with beyond ERP and CMS.
  • Lack of Free Trial/Demo Call-to-Action: While there's an "Ask for a demo" button, the text doesn't explicitly highlight a free trial.
  • General Benefits: Some listed benefits (e.g., "Information in one place") are standard CRM advantages and not unique selling points.

Features

Key features

Comprehensive Business & Sales Opportunity Management
The core purpose, supporting managing customer relationships, business opportunities, and sales.
Single Solution Information Hub
Centralizes all business processes and information, including sales pipeline, customer data, interactions, invoicing, purchasing, top products, and customer accounts.
Responsive Design
Usable across PC, tablet, and smartphone for increased team mobility and productivity.
ERP Integration
Synchronizes information with existing ERP and other CMS systems, ensuring updated data for commercial management.
100% Customizable
Highly flexible to adapt to specific business models, operations, and user requirements.

Additional features

Product Catalog Integration
Synchronized product catalog with your ERP system.
Stock Consultation
Ability to consult your current stock levels within the CRM for better commercial management.
Commercial and Financial Information
Provides updated customer data including current account status, last purchases, and open balance.
Proposal Configurator
Allows commercial teams and management to create, manage, and approve proposals, selecting products directly from the CRM catalog.
Order Processing Rules
Create business processes with specific rules for managing orders.
Commercial Pipeline
Control and organization of all leads/business opportunities and open proposals by commercial and negotiation phase.
Commercial Agenda
Scheduling and controlling of meetings with both personal and collective agenda views.
Performance Dashboards
Real-time information with KPIs related to individual salesperson and team performance.
Lead Scoring
Assigning points to leads for ranking based on their actions and behavior.
Geo-location of Meetings
Records information on commercial customer visits, including their location on an interactive map.
After-Sales Service
Registration and management of technical assistance services and other post-sales requests.
ERP Integration
(As mentioned in Key Features) Synchronized information with your ERP system and other systems like CMS.
Information in One Place
Centralizes all customer data, accessible instantly from any mobile device or PC/laptop without data loss.
Better Sales Effectiveness
Analyzes business opportunities, accepted proposals, best-selling products, quantities, and sales frequency to increase effectiveness in closing deals.
Greater Customer Satisfaction
Maps customer visit history for better control of effort and attention to the customer base, leading to improved service.
Control of Sales Force
Monitors commercial performance, new business development, daily work of salespeople/client managers, and open proposals, providing sales value forecasts.
Organized Company Information
Organizes vital company data in one tool: business opportunity pipeline, open proposals, sales funnel, product catalog, stock, sales, and closed orders.
100% Customizable
(As mentioned in Key Features) Adapts to business models, operations, and user requirements, fully customized.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
9
Billing currencies

Interface languages

EnglishPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB

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