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Software Status:Active

About MagicCRM

MagicCRM is a CRM software from MagicLeader that helps manage customer relationships effectively. It combines contact management, opportunity management, and sales network management, so businesses can maintain and improve their client interactions. With features such as budget management and lists catalogues management, MagicCRM allows organizations to track and analyze their sales processes and client data efficiently. This platform supports various stages of the customer relationship lifecycle and is designed to simplify the management of business relations. Key capabilities: contact management opportunity management sales network management budget management lists catalogues management Best for: businesses that need to improve their customer relationship management and sales tracking.

MagicCRM Details

Vendor
MagicLeader
Year Launched
2000
Location
Italy
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic
Users
Sales Teams, Marketing Teams, Customer Service Teams, Sales Managers, CRM Administrators, Business Development Teams, Support Agents, Operations Managers, Field Service Coordinators, Budget Managers, Analysts, Company Executives
Industries Served
Trade Shows and Exhibitions, Insurance, Corporate Services, Events Management, Sales and Marketing Agencies, Customer Support Services, Business Consulting, Small and Medium Enterprises (SMEs), Large Enterprises, Service-Based Businesses
Tags
CRM, Magic Software, customer relationship management, sales automation, marketing automation, lead management, customer service, data management, business management, integration platform

MagicCRM's In-App Market Place

Does MagicCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Chf), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Mxn ($)

Pros & Cons

  • Comprehensive CRM Features: Offers a wide range of modules covering contact, opportunity, sales network, marketing campaigns, business process, service programming, customer service, reporting, and budget/forecast management.
  • Simple & Powerful: Pitches itself as easy to use yet highly effective for managing business relationships.
  • Mobile & Cloud-Based: Provides anytime, anywhere access, ensuring continuous connectivity and business interaction.
  • Focus on Process & Results: Emphasizes defining company procedures and allowing for exact measurement of results.
  • Integration Capability: Designed to integrate with other work tools.
  • Community & Support-Oriented: Highlights a "Magic-A Community" and customer testimonials praise staff availability and support.
  • Holistic Relationship Management: Aims to manage the entire relationship lifecycle.
  • No Pricing Information: The text does not provide any details on cost, pricing models, or tiers.
  • Vague Integration Details: While it mentions integration with "work tools," it doesn't specify which popular applications or platforms it integrates with.
  • No Free Trial or Demo Specifics: Although there's a "Request a demo" button, the text doesn't explicitly mention a free trial period or what a demo entails.
  • Marketing Language: Uses strong marketing claims like "CRM LEADER" without concrete, quantifiable evidence beyond general testimonials.

MagicCRM's Support Options

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