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MailTrack

by The Mail Track Company · Since 2013
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorThe Mail Track Company
Year launched2013
StatusActive
LocationCalle Còrsega 301, Atl. 2 (Attic 2), 08008 Barcelona, Spain
Countries servedGlobal
Languages2
Integrations5+
Free tierYES
Free trial
Contact sales

About MailTrack

MailTrack is an email tracking software from The Mail Track Company designed to improve relationship growth with email tracking for Gmail. It includes read receipts, valuable insights, and a user-friendly interface so users can monitor their email communication effectively. With over 2,000,000 satisfied users, MailTrack provides a reliable solution to understand recipient engagement. Users can easily integrate the tool through a Chrome Extension, Outlook Add-in, or mobile applications for Android and iOS, ensuring accessibility across devices. Key capabilities: Mailtrack Download Chrome Extension Outlook Add-in Android App iOS App Best for: professionals and businesses that need to track email engagement and improve communication strategies.

Mailsuite for Gmail is a comprehensive email and document tracking tool that integrates directly into the Gmail interface. Its core functionality is centered on providing users with real-time insights into their email communications, moving beyond the standard send-and-hope approach. The software is known for its user-friendly interface, which adds intuitive double-checkmark icons to the sent folder, indicating when an email has been read. A standout feature is the "Open Spike" alert, which notifies the sender when an email has been opened multiple times in a short period, signaling high interest. This is complemented by "Email Revival" alerts that notify you when an older email is revisited, offering a timely opportunity to re-engage. Additionally, Mailsuite includes secure document sharing capabilities, allowing users to track PDF opens, time spent on each page, and even request legally binding e-signatures, which makes it a multi-faceted tool for professionals across various industries. Deployment of Mailsuite is straightforward, primarily via a Chrome browser extension that works seamlessly with Gmail on a desktop.

Pros & Cons

What users like
  • +Unlimited free email tracking available (low barrier to try)
  • +Real-time open & click notifications for timely follow-ups
  • +Strong Gmail-native UX (Chrome extension + Gmail integration)
  • +Rich activity dashboard and document tracking capabilities
  • +Integrations with CRMs (Salesforce, HubSpot) and Zapier for broader workflows
What users flag
  • Tracking depends on images/pixels, some recipients or services block tracking
  • Some advanced integrations/features require paid plans
  • Privacy concerns for some recipients (pixel-based tracking may be blocked or flagged)
  • No clearly advertised on-prem deployment (cloud-only SaaS model)
  • Reporting and analytics are more basic compared to full-scale email marketing platforms.

Features

Key features

Unlimited email tracking
real-time open tracking for unlimited emails
Real-time open & click notifications
desktop and in-app alerts when emails are opened or links clicked
Individual tracking in group emails
identifies which recipient opened a multi-recipient message
Mail Merge (Gmail + Google Sheets)
personalized bulk sends with tracking
Campaigns / Mass Email
send and track large campaigns from Gmail with campaign analytics
Activity Dashboard
centralized view of opens, clicks, campaigns, documents, templates and productivity metrics
Document tracking & secure sharing
upload documents, request signatures, track views/time spent per page
Follow-up reminders & alerts
no-reply reminders, open-spike alerts, revival alerts
False-open prevention & privacy controls
mechanisms to avoid self-opens and GDPR/privacy center

Additional features

Email open tracking
Monitor when and how often emails are opened.
Link click tracking
Track and analyze clicks on links inside emails.
Mail merge personalization
Customize bulk emails with names, emails, or company details.
Mass email campaigns
Send and track up to tens of thousands of emails directly from Gmail.
Centralized dashboard
View stats on emails, campaigns, documents, contacts, and productivity in one place.
Document analytics
Track document views, page-by-page engagement, and time spent.
Secure document sharing
Share files with access controls, expiration dates, and confidential watermarks.
Signature requests
Send and track e-signature requests directly from Gmail.
Mobile app support
Use email tracking and productivity tools on iOS and Android.
Outlook add-in
Extend tracking and email features to Outlook users.
CRM integrations
Connect with Salesforce, HubSpot, and others via BCC or forwarding.
Zapier integration
Automate workflows and connect with hundreds of apps.
Team management
Manage accounts, permissions, and shared templates across teams.
Email templates
Create and reuse email templates to save time.
Productivity metrics
Track and analyze your email efficiency and management practices.
Reporting & CSV export
Export tracking data for further analysis and reporting.
Privacy & security features
AES-256 encryption, GDPR compliance tools, and data protection officer contact.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Advanced

USD 9.99

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD

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