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Main Street Sites

by Symmetric Technologies · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorSymmetric Technologies
Year launched2004
StatusActive
Location333 NORTH AVENUE, WAKEFIELD, MA 01880, USA
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About Main Street Sites

Main Street Sites is an online registration and payments software from Symmetric Technologies that helps manage classes and website hosting. It combines online registration, online payments & billing, and analytics & reporting so users can effectively manage their classes anytime, anywhere. Since 2003, Main Street Sites has provided software designed to support business growth with the latest improvements and educational resources. Key capabilities: support & education latest improvements online registration online payments & billing analytics & reporting Best for: businesses that need to manage class registrations and payments efficiently.

Main Street Sites by Symmetric Technologies is a comprehensive cloud-based facility management software specifically designed for businesses that offer group or private lessons, such as dance studios, music schools, and theater programs. The software provides an all-in-one solution to streamline operations, including online registration, class scheduling, payment processing, and web hosting. With its diverse range of features, Main Street Sites helps businesses manage their day-to-day activities with ease, enhancing both efficiency and customer satisfaction. The cloud-based nature of the software ensures that users can access their accounts from anywhere, providing flexibility and security for business owners and administrators. One of the standout aspects of Main Street Sites is its user-friendly interface. Designed with simplicity in mind, the software ensures that even those with minimal technical expertise can navigate and utilize its features efficiently. The intuitive dashboard makes it easy to manage business operations, from class scheduling to customer communication. Additionally, Main Street Sites includes built-in website design templates that allow users to create professional and aesthetically pleasing websites without requiring extensive web development knowledge.

Pros & Cons

Pros
  • • Ease of Use: Simple to navigate, integrate with websites, and use for customers and staff.
  • • Customization: Highly adaptable to various business models and class structures with versatile functionality.
  • • Customer Support: Responsive and helpful customer service team readily available to assist with issues.
  • • Features: Offers comprehensive features like online registration, payment processing, scheduling, and email marketing.
  • • Value: Affordable pricing, especially for new businesses, with good features for the cost.
  • • Automation: Streamlines management tasks and automates email communications effectively.
Cons
  • • Client Portal: Some clients find the online booking portal "clunky" and difficult to use.
  • • Manual Fee Calculation: Lack of automated fee calculation for new enrollments can lead to errors and is time consuming.
  • • Class Setup Complexity: Creating individual classes for each time slot can be cumbersome for some business structures.
  • • Limited Drop-in Support: Drop-in classes were not well supported, though this has since been addressed.
  • • Learning Curve: There is a slight learning curve initially, but manageable.
  • • Occasional Difficulty: Some users have found the updating of the class schedule, class descriptions, and calendar to be difficult at times.

Features

Key features

1. Online Registration

Streamlined registration process with support for discounts, sibling pricing, prorating, and more.

2. Online Billing & Payments

Flexible payment options including upfront payments, installment plans, and automated monthly billing. Supports credit/debit cards, PayPal, eChecks, etc.

3. Class Management

Manage classes, schedules, and attendance.

4. Automated Reminders

Send reminders for classes, appointments, make-ups, demos, and drop-ins via email or SMS.

5. Email Marketing & Newsletters

Create and send promotional emails and newsletters.

6. Analytics & Reporting

Built-in and custom reporting tools to track business performance.

7. Referral Marketing

Tools to help with the referral of your services.

Additional features

1. Online Registration

This is the core feature that allows your customers to sign up for classes directly through your website.

2. Discount Support

You can create and apply various discounts to registrations, such as early bird discounts, promotional codes, or package deals.

3. Sibling Pricing

Offer special pricing when multiple children from the same family enroll in classes.

4. Prorating

Automatically adjust the price of a class if a student joins after the start date, ensuring they only pay for the remaining sessions.

5. Boost Enrollments

By making registration easy and accessible online, you can attract more students.

6. Streamlined Process

The system is designed to be user-friendly for both you and your customers, simplifying the often-complex registration process.

7. Online Billing & Payments

This feature set handles all aspects of collecting payments from your customers.

8. Upfront Payments

Collect the full payment for a class or session at the time of registration.

9. Installment Plans

Break down larger payments into smaller, more manageable installments over a set period.

10. Automated Monthly Billing

Set up recurring monthly payments, ideal for memberships or ongoing classes.

11. Credit and Debit Card Support

Accept major credit and debit cards directly through the system.

12. PayPal Support

Offer PayPal as a payment option for customers who prefer it.

13. eCheck Support

Allow customers to pay directly from their bank accounts using electronic checks.

14. Headache-free Billing

The system automates many billing tasks, reducing the time and effort you spend on chasing payments.

15. Class Management

This is your central hub for organizing and managing all your class information.

16. Manage classes anytime, anywhere

You can manage them anywhere since the system is cloud based.

17. Scheduling

Create and manage class schedules, including dates, times, locations, and instructors.

18. Attendance Tracking

Keep track of which students attend each class.

19. Make-Ups, Demos & Drop-Ins

Handle these special class types efficiently.

20. Management and Scheduling

Allow students to schedule make-up classes when they miss a regular session, offer trial classes (demos) to prospective students, and manage drop-in students who attend classes on a casual basis.

21. Analytics & Reporting

Gain insights into your business performance.

22. Built-in Reports

Access pre-built reports on key metrics like enrollment numbers, revenue, and attendance.

23. Custom Reporting Tools

Create your own reports tailored to your specific needs, allowing you to analyze data in the way that's most meaningful to you.

24. Business Performance Tracking

Use the data from reports to make informed decisions about your business, such as identifying popular classes, optimizing pricing, and improving marketing strategies.

25. Email Marketing & Newsletters

Reach out to your customers and prospects with engaging content.

26. Colorful Promotional Emails

Design visually appealing emails to promote your classes, events, and special offers.

27. Highlight Upcoming Registration and Events

Keep your audience informed about important dates and deadlines.

28. Automated Reminders

Keep your customers engaged and informed.

29. Email Reminders

Send automatic email reminders about upcoming classes, payments, and other important events.

30. SMS Text Reminders

Offer the option of SMS text reminders for added convenience.

31. Class Reminders

Remind students about their upcoming classes.

32. Appointment Reminders

Remind students or parents about scheduled appointments.

33. Make-Up Reminders

Remind students about scheduled make-up classes.

34. Demo Reminders

Remind prospective students about their scheduled trial classes.

35. Drop-In Reminders

Remind students who have registered for drop-in classes.

36. Referral Marketing

Encourage your existing customers to spread the word about your business.

37. Personal Referral Links for Each Family

Provide each family with a unique referral link they can share with friends and family.

38. Custom Referral Incentives

Offer rewards or discounts to families who refer new students.

39. Communications

This is a general term for the various tools that help you stay connected with your customers, including email, SMS, and potentially other communication channels within the platform.

40. Website Hosting

Main Street Sites can host your website, providing a seamless experience for your customers who can register for classes and access information all in one place.

41. Secure Data Storage

Your data, and your customers' data, is stored securely in a state-of-the-art hosting facility, ensuring confidentiality and protection.

42. User-Friendly Interface

The software is designed to be easy to use, even for those who are not tech-savvy.

43. Flexible Software

The system can be adapted to suit the specific needs of various types of businesses, including dance studios, music schools, art programs, and more.

44. Industry Expertise

Main Street Sites has been serving the class-based business market since 2003, bringing a wealth of experience and understanding to their software.

45. Hands-on Support

They offer personalized support, even during the free trial period, to help you get set up and make the most of the software.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Website Only
USD 35/mo
billed monthly
Back Office
USD 45/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇪SEK🇩🇰DKK🇳🇴NOK🇿🇦ZAR🇮🇱ILS

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