Mainstay logo

Mainstay

by Mainstay · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorMainstay
Year launchedN/A
StatusActive
Location38 Chauncy St., 11th Floor, Boston, Massachusetts 02111, US
Countries servedGlobal
Languages1
Integrations12+
Free tier
Free trial
Contact salesYES

About Mainstay

Mainstay is a student engagement software from Mainstay that provides personalized guidance directly to students' mobile phones, boosting engagement and success rates. It combines evidence-based messaging, expert services, and a reliable platform so institutions can effectively address student needs. Mainstay's AI Success Coaching ensures that students receive the support they require, improving their academic journey. The platform also focuses on measuring ROI and the impact of its services, demonstrating commitment to continuous improvement. Key capabilities: evidence-based messaging expert services AI-driven support mobile accessibility tracking success stories Best for: educational institutions that need to increase student engagement and improve academic outcomes.

**Mainstay**, formerly known as **AdmitHub**, is a cutting-edge engagement platform that harnesses the power of behaviorally intelligent chatbots to significantly enhance student success in higher education. The platform is specifically designed to improve key outcomes such as student recruitment, retention, and overall academic success by providing personalized, empathetic support. Through interactive messaging, actionable analytics, and automated engagement, Mainstay has become a critical tool for colleges and universities looking to improve their operational efficiency and student outcomes. The user interface of Mainstay is both intuitive and visually appealing, making it easy for administrators and other users to navigate and access the platform's many features. The clean and modern design of the interface ensures that users can quickly find the tools and information they need. The dashboard, in particular, is a standout feature, offering a comprehensive overview of engagement metrics that are essential for monitoring and managing student interactions. Unique design elements, such as customizable chatbot avatars and interactive message templates, add a layer of personalization and engagement to the user experience, making it not only functional but also enjoyable to use.

Pros & Cons

What users like
  • +• Improved Student Engagement: Proven to close equity gaps, boost enrollment, and improve retention through behaviorally intelligent chatbots.
  • +• Personalized Communication: Chatbots can be tailored to individual student needs and backgrounds.
  • +• Easy to Use: Customers report high ease of use for both implementation and ongoing use.
  • +• Effective Communication: The platform facilitates effective communication with students through calls, emails, texts, or chats.
  • +• Third-Party Integrations: Integrates with a wide range of student information systems and other relevant platforms.
  • +• Positive Customer Service: Reviewers consistently mention the exceptional quality of customer service.
  • +• Scalability: Mainstay can be adapted to institutions of various sizes (from hundreds to thousands of students).
  • +• Data-Driven Approach: Backed by research on the science of coaching and student success.
  • +• Actionable Insights: Provides valuable student data and insights to help institutions make informed decisions.
What users flag
  • • Limited Free Trial/Version: No free trial or free version is available.
  • • Pricing Not Publicly Available: Pricing information is not provided by the software vendor.
  • • Learning Curve During Implementation: Initial setup may take a few weeks before the chatbot functions smoothly.
  • • Limited Feature Reviews: Not many reviews mention specific features

Features

Key features

• Personalized AI Coaching
Provides students with a dedicated success coach on their mobile phones.
• Conversation Co-pilot
Assists staff in having more effective and empathetic conversations.
• Conversation Insights
Offers institutional leaders valuable insights into student needs and behavior.
• Proven Research Basis
Backed by research on the science of coaching.
• Rigorously Tested Content
Uses proven messaging libraries to engage students effectively.
• Human-Centered Approach
Focuses on building human connections through technology.
• Inclusive and Personalized Messaging
Tailors messages to individual students and their backgrounds.
• Proactive Support
Addresses potential barriers to student success.
• AI Success Coaching for Students
Personalized coaching on mobile phones.
• Conversation Co-pilot for Staff
Assistance with conversations.

Additional features

• Conversation Insights for Institutional Leaders
Data-driven insights into student needs.
• The Science of Coaching
Research-based approach to coaching.
• SPARK Coaching Model
Proven messaging library for effective engagement.
• Human Centered, AI Enhanced
Combines human connection with AI technology.
• Success Stories
Examples of successful implementations.
• ROI Measurement
Focus on measuring the return on investment.
• Platform
The underlying technology platform for Mainstay.
• Resources
Additional materials and information.
• About
General information about Mainstay.
• Log in
Access to the Mainstay platform.
• Speak with us
Contact information for inquiries.
• Student Recruiting
Services related to student recruitment.
• Success stories
Case studies of successful implementations.
• What makes us unique
Key differentiators of Mainstay.
• The Science of Coaching
Research behind the coaching approach.
• Our SPARK Coaching Model
Explanation of the messaging model.
• SEE THE OUTCOMES
Information on the results achieved with Mainstay.
• Human Centered, AI Enhanced
Focus on human connection and AI technology.
• Human Connections
Building deeper connections through technology.
• Focus on Belonging
Inclusive and personalized messaging.
• Success for All Learners
Addressing barriers to student success.
• Get Student Success tips in your inbox
Newsletter sign-up.
• Here for the journey
Commitment to supporting students and institutions.
• Request a consultation
Contact information for inquiries.
• Learn more about our platform
Additional information about the platform.
• Media kit
Press materials.
• Social media links
Links to Mainstay's social media profiles.
• © 2024 Mainstay, all rights reserved. Copyright information.
• 1 Washington Mall #1349, Boston, MA 02108
Contact address.
• Privacy Policy
Information about privacy.
• Terms of Use
Terms and conditions for using Mainstay.
• AI Success Coach Terms of Use
Specific terms for the AI coaching service.
• AI Success Coach Privacy Policy
Privacy information for the AI coaching service.
• [White Paper] 5 New Rules of AI for Student Success
Link to a relevant white paper.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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