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Software Status:Active

About Mainstay

Mainstay is a student engagement software from Mainstay that provides personalized guidance directly to students' mobile phones, boosting engagement and success rates. It combines evidence-based messaging, expert services, and a reliable platform so institutions can effectively address student needs. Mainstay's AI Success Coaching ensures that students receive the support they require, improving their academic journey. The platform also focuses on measuring ROI and the impact of its services, demonstrating commitment to continuous improvement. Key capabilities: evidence-based messaging expert services AI-driven support mobile accessibility tracking success stories Best for: educational institutions that need to increase student engagement and improve academic outcomes.

Mainstay Details

Vendor
Mainstay
Year Launched
N/A
Location
38 Chauncy St., 11th Floor, Boston, Massachusetts 02111, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Admissions Officer, Alumni Relations Coordinator, Faculty Advisor, Student Services Representative
Industries Served
Education
Tags
• Student Success, • AI Enhanced, • Behavioral Intelligence, • Engagement Platform, • Chatbots, • Higher Education

Mainstay's In-App Market Place

Does Mainstay have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • • Improved Student Engagement: Proven to close equity gaps, boost enrollment, and improve retention through behaviorally intelligent chatbots.
  • • Personalized Communication: Chatbots can be tailored to individual student needs and backgrounds.
  • • Easy to Use: Customers report high ease of use for both implementation and ongoing use.
  • • Effective Communication: The platform facilitates effective communication with students through calls, emails, texts, or chats.
  • • Third-Party Integrations: Integrates with a wide range of student information systems and other relevant platforms.
  • • Positive Customer Service: Reviewers consistently mention the exceptional quality of customer service.
  • • Scalability: Mainstay can be adapted to institutions of various sizes (from hundreds to thousands of students).
  • • Data-Driven Approach: Backed by research on the science of coaching and student success.
  • • Actionable Insights: Provides valuable student data and insights to help institutions make informed decisions.
  • • Limited Free Trial/Version: No free trial or free version is available.
  • • Pricing Not Publicly Available: Pricing information is not provided by the software vendor.
  • • Learning Curve During Implementation: Initial setup may take a few weeks before the chatbot functions smoothly.
  • • Limited Feature Reviews: Not many reviews mention specific features

Mainstay's Support Options

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