Mainstay Professional logo

Mainstay Professional

by Powersoft Computer Services · Since 1986
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ActiveAvailable globally
Quick facts
VendorPowersoft Computer Services
Year launched1986
StatusActive
Location16 Newhouse Business Centre Old Crawley Road Horsham West Sussex RH12 4RU
Countries servedGlobal
Languages12
Integrations
Free tier
Free trial
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About Mainstay Professional

From Mainstay Software, Mainstay Professional delivers software features designed for teams managing complex workflows. Product details are not fully accessible online; contact the vendor for current feature lists. Key capabilities: Core workflow management Integration support Configurable settings and roles Reporting and visibility Data export and backup Best for: teams looking to standardize workflows and reduce manual coordination.

Mainstay Professional is a property management system built for hotels, guest houses, and similar hospitality businesses, particularly small to medium sized properties. It serves as an end to end PMS that supports core front desk tasks such as handling enquiries, managing reservations, processing billing and invoicing, and maintaining a sales ledger, so essential daily operations are handled in one place. The reservation module uses a colour coded room chart and calendar style view, making it easy to check availability, manage both group and individual bookings, and adjust reservations when needed. It also supports conference and function bookings, which is useful for properties that host events. The system includes marketing tools that allow teams to build mailing lists and run promotions, alongside financial reporting features that provide daily revenue figures and performance summaries. Optional interfaces can extend functionality to connect with accounting systems, point of sale terminals, call costing tools, and online booking channels, helping properties keep availability synchronized and accept direct bookings through their own websites.

Pros & Cons

What users like
  • +Built specifically for hotel operations with core PMS functions in one system.
  • +Colour coded reservation chart helps staff quickly visualise room availability and status.
  • +Marketing and guest communication tools support targeted promotions.
  • +Billing and sales ledger features support account customers and detailed financial tracking.
  • +Modular structure lets hotels select only the features they need.
What users flag
  • Best suited to small and medium properties, with possible scaling limits for larger operations.
  • Some modern features found in newer PMS platforms are limited or not highlighted.
  • Independent user reviews are relatively sparse compared with major global PMS providers.
  • User interface customization options may be limited in some areas.
  • Loyalty or advanced guest reward features are not prominently indicated.

Features

Key features

End to End Hotel PMS; Complete property management system tailored for hotels and guest houses with a flexible modular setup.
Enquiries and Guest Records; Stores guest details and enquiry history for service and future marketing.
Reservation Management; Colour coded room chart with availability checking, group and individual bookings, transfers, and tariff updates.
Sales and Marketing Tools; Creates mailing lists and special offer campaigns for targeted guest outreach.
Billing and Sales Ledger; Handles guest accounts, extras, invoice printing, account transfers, and financial reporting.

Additional features

Enquiry Management; Logs customer enquiries across accommodation, events, and functions for future engagement.
Reservation Chart; Visual room status display with booking creation and modification tools.
Function and Conference Booking; Separate chart for scheduling events and meetings by time blocks.
Marketing Module; Filters guest data to build email or print mail campaigns.
Financial Reporting; Daily banking reports, revenue summaries, and audit trails.
Account Management; Sales ledger for account customers with statement generation and payment allocation.
Billing Options; Guest bills include main and secondary accounts with invoice handling.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
12
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseMandarinJapaneseKoreanRussianArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇳🇿NZD🇯🇵JPY🇨🇳CNY

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