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Maintenance Connection

by Accruent · Since 2003
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorAccruent
Year launched2003
StatusActive
Location11500 Alterra Parkway, Suite 110, Austin, TX 78758, US
Countries servedGlobal
Languages5
Integrations1+
Free tier
Free trial
Contact salesYES

About Maintenance Connection

Maintenance Connection is a maintenance management software from Accruent that simplifies asset management. It provides features for work order management, inventory tracking, and workplace management so organizations can effectively manage their maintenance processes. This software includes reliable reporting capabilities and energy management tools, along with real estate management functionalities. Designed to help companies reduce costs associated with maintenance and improve operational efficiency, Maintenance Connection is a complete Computerized Maintenance Management System (CMMS). Key capabilities: work order management inventory tracking workplace management energy management real estate management Best for: organizations that need an integrated solution for maintenance management and asset tracking.

Maintenance Connection by Accruent is a comprehensive Computerized Maintenance Management System (CMMS) designed to streamline maintenance processes for various industries, including manufacturing, healthcare, education, and utilities. Its primary purpose is to enhance operational efficiency through effective asset management, work order tracking, and preventive maintenance planning. Key features include work order management, asset tracking, inventory management, and robust reporting tools that empower organizations to optimize their maintenance strategies. The user interface of Maintenance Connection is notably user-friendly and intuitive, designed with a clean layout that facilitates easy navigation. Users can quickly access essential features through a well-organized dashboard that displays key performance indicators and alerts. One unique aspect of the design is the customizable dashboard, which allows users to tailor the interface to their specific needs, ensuring that critical information is readily available. The navigation is straightforward, with clearly labeled menus and an easy-to-follow structure that minimizes the learning curve for new users. This accessibility is particularly beneficial for organizations that may have employees with varying levels of technical expertise.

Pros & Cons

What users like
  • +Ease of Use: Users find it user-friendly, especially for creating preventive maintenance (PM) schedules and work orders.
  • +Customizable Reporting: Highly customizable reporting capabilities that allow users to tailor reports to specific needs.
  • +Mobile Accessibility: The mobile solution is a valuable option for on-the-go access and management.
  • +Comprehensive Features: Offers extensive functionality across asset management, order management, and PM tracking.
  • +Good Customer Support: Many users praise the responsive customer service and support provided by the team.
What users flag
  • Complex Reporting Features: While customizable, some users find the reporting features complex and occasionally lacking in desired options.
  • Performance Issues: Reports of system slowness and occasional bugs that can affect productivity.
  • Limited Multi-Work Order Management: Users express frustration with not being able to open multiple work orders simultaneously.
  • Tablet Functionality: The tablet version has been described as awkward and limited, impacting usability for technicians.
  • Support Challenges: Some users have experienced difficulties with support, particularly in resolving issues or obtaining month-to-month usage options.

Features

Key features

Work Order Management
Streamline work order creation, assignment, tracking, and completion.
Asset Management
Track and manage assets, including condition, maintenance history, and lifecycle planning.
Mobile CMMS
Access and manage maintenance tasks from anywhere with the mobile app.
Preventive Maintenance
Schedule and optimize preventive maintenance tasks to prevent failures.
Inventory Management
Track parts inventory, set reorder points, and optimize inventory control.
Compliance Management
Ensure compliance with regulations through standardized processes and documentation.
Reporting & Analytics
Generate reports and dashboards to gain insights into maintenance performance and KPIs.

Additional features

Streamline work order management
Create, assign, track, and complete work orders efficiently, improving overall maintenance operations.
Track and manage assets
Maintain detailed asset information, including condition, maintenance history, and lifecycle planning, for better asset management.
Access maintenance data on the go
Utilize the mobile CMMS app to access work orders, parts inventory, and asset data from anywhere, enabling efficient management and updates.
Implement preventive maintenance
Schedule and optimize preventive maintenance tasks to prevent equipment failures, reduce downtime, and extend asset lifespan.
Manage inventory effectively
Track parts inventory levels, set reorder points, and optimize inventory control to avoid stockouts and excess costs.
Ensure regulatory compliance
Standardize maintenance practices, automate tasks, and maintain documentation to comply with industry regulations.
Gain valuable insights with reporting and analytics
Generate reports and dashboards to analyze maintenance performance, identify trends, and make data-driven decisions.
Integrate with other systems
Connect Maintenance Connection with other business systems for a more comprehensive solution and streamlined workflows.
Securely manage user access
Control access to sensitive data and ensure data security with user roles and permissions.
Customize dashboards and reports
Create personalized dashboards and reports to visualize data and track key metrics that are relevant to your specific needs.
Benefit from a user-friendly interface
Enjoy an intuitive and easy-to-use platform that streamlines maintenance tasks.
Access a vast knowledge base
Learn how to use Maintenance Connection effectively with training materials and resources.
Manage maintenance operations across multiple locations
Utilize the software for multi-site organizations and standardize processes across different facilities.
Ensure data security and accessibility
Benefit from a secure cloud-based deployment and access data from anywhere with internet access.
Receive expert support
Get assistance from the Accruent support team if you have any questions or need help.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
10
Billing currencies

Interface languages

GermanEnglishFrenchPortugueseSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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