Maisie

Maisie is an AI-powered conversational sales and support assistant tailored for e-commerce businesses. It offers a 24/7 automated solution to customer queries, helping businesses reduce their support tickets and improve overall customer satisfaction. The platform assists at every stage of the customer journey, from answering pre-sales questions to providing real-time order updates. Its primary goal is to alleviate pressure on customer support teams while boosting conversion rates and average order values (AOVs) through personalized product recommendations and contextual offers. The software is easy to implement, featuring a user-friendly interface that requires no coding knowledge. Maisie offers customizable templates and triggers, allowing businesses to tailor the chatbot to their specific needs. It integrates seamlessly with major e-commerce platforms like BigCommerce and Shopify and supports email marketing platforms like Klaviyo, enabling businesses to enhance customer engagement and grow their email subscriber lists with features like price drop notifications and cart savers. However, additional integrations are still being developed. Maisie's key functionalities focus on improving customer engagement and increasing sales.