ManageEngine ADSelfService Plus logo

ManageEngine ADSelfService Plus

by ManageEngine · Since 2002
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ActiveAvailable globallyCloudOn-premiseFree tier
Quick facts
VendorManageEngine
Year launched2002
StatusActive
LocationManageEngine ADSelfService Plus 790 E. Middlefield Road Mountain View, CA 94043 USA
Countries servedGlobal
Languages12
Integrations2+
Free tierYES
Free trial
Contact sales

About ManageEngine ADSelfService Plus

ManageEngine ADSelfService Plus is a unified software platform from ManageEngine that supports identity security. It combines multi-factor authentication (MFA), self-service password management (SSPR), and single sign-on (SSO) so organizations can ensure secure access to IT resources. This solution enables users to manage passwords efficiently, comply with various regulations such as NIST, HIPAA, PCI DSS, and NIS2, and improve return on investment (ROI). Key capabilities: Email Download Link Enforce stringent password policies for Active Directory and cloud applications Get Quote Support for compliance with industry standards Multi-factor authentication Best for: IT administrators that need reliable identity management and secure access control.

ADSelfService Plus by ManageEngine is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline IT operations. It offers a range of features, including self-service password reset, multi-factor authentication (MFA), single sign-on (SSO), and Zero Trust capabilities. By empowering users with self-service options and centralizing identity management, ADSelfService Plus aims to reduce IT support burden, improve security posture, and enhance user experience. The software boasts a user-friendly and intuitive interface, making it accessible to both IT administrators and end-users. The web-based console is well-organized and easy to navigate, with clear icons and straightforward menus. The self-service portal is designed with a focus on simplicity, allowing users to easily reset passwords, unlock accounts, and update their profile information. ADSelfService Plus offers a robust set of features to address various identity and access management needs. It enables users to reset their passwords independently, reducing the burden on IT help desks. It adds an extra layer of security by requiring users to provide multiple forms of authentication, such as passwords, security codes, or biometric factors.

Pros & Cons

What users like
  • +User-Friendly: Easy to navigate and manage password resets without extensive training.
  • +24/7 Self-Service: Allows users to reset accounts anytime, reducing IT support dependency.
  • +Active Directory Integration: Efficient management of user accounts through seamless integration.
  • +Strong Customer Support: High satisfaction with responsive and knowledgeable assistance.
  • +Multi-Factor Authentication: Enhances security with notifications for password expiration.
What users flag
  • Limited Language Options: Lack of support for some languages like Portugal Portuguese.
  • Security Question Reliance: Users often forget answers, complicating password resets.
  • Notification Gaps: Users may miss alerts about password expiration or issues.
  • Bugs: Occasional software issues can prevent successful account unlocking.
  • Speed Issues: Reports of slow performance during logins and password changes.

Features

Key features

1. Adaptive Multi-Factor Authentication (MFA)
Adjusts authentication complexity based on user factors (location, device, etc.).
2. Self-Service Password Management
Empowers users to reset passwords and unlock accounts with security policies in place.
3. Enterprise Single Sign-On (SSO)
Provides seamless access to multiple applications without repeated logins.
4. Remote Work Enablement
Allows remote users to reset passwords and ensure credential updates for uninterrupted work.
5. Zero Trust Implementation
Supports creating a Zero Trust environment to minimize internal and external threats.

Additional features

1. Self-service password reset
2. Multi-factor authentication
3. Single sign-on
4. Password expiration notifications
5. Password synchronization
6. Self-service account unlock
7. Cached credentials update
8. Reporting and auditing
9. Mobile password management
10. Active Directory password audit

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
1
Billing currencies

Interface languages

EnglishChinese (Simplified)Chinese (Traditional)DutchFrenchGermanItalianJapaneseKoreanPortugueseRussianSpanish.

Billing currencies

🇺🇸USD

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