Password Reset PRO logo

Password Reset PRO

by SysTools · Since 2007
No reviews yet
ActiveAvailable globallyOn-premise
Quick facts
VendorSysTools
Year launched2007
StatusActive
Location815 Moraga Drive Los Angeles, CA 90049 USA
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Password Reset PRO

Password Reset PRO is a specialized self-service password reset and identity management solution designed for Microsoft Active Directory environments.

Password Reset PRO is a specialized self-service password reset and identity management solution designed for Microsoft Active Directory environments. The software enables end users to securely reset forgotten or expired passwords and unlock accounts without IT assistance, even when working remotely. Its web-based portal works across browsers and mobile devices, making it suitable for distributed workforces and BYOD scenarios. The product’s two-tier architecture separates the external web portal from internal services, improving security and protecting sensitive administrative functions. Installation is positioned as fast and low-impact because it requires no database installation, schema changes, or client software deployment. The platform supports high availability, disaster recovery, and scalability for large domains and multiple forests, which makes it suitable for enterprise deployments. With customizable branding and multiple user authentication modes, organizations can tailor the user experience while maintaining compliance with regulatory standards such as PCI and HIPAA. Overall, Password Reset PRO focuses on simplicity, strong perimeter security, and seamless integration with existing Active Directory policies.

Pros & Cons

Pros
  • Easy deployment with no database or schema changes required for Active Directory integration.
  • Secure two-tier architecture protects internal services from external web portal exposure.
  • Scales to large domains and multiple forests without significant performance impact.
  • Compliance alignment with PCI, SOX and HIPAA supports regulated industry deployments.
  • Eliminates IT helpdesk workload by enabling users to reset and unlock accounts independently.
Cons
  • Focused primarily on Active Directory environments, limiting usefulness for non-Microsoft setups.
  • Requires IIS and Windows server infrastructure, restricting cross-platform server flexibility.
  • Advanced configuration and architecture setup may require experienced AD administrators.
  • User experience depends heavily on portal configuration and internal policy alignment.
  • No native mobile app means reliance on browser performance for mobile interactions.

Features

Key features

Self-service password reset

Allows users to reset forgotten or expired AD passwords securely

Account unlock functionality

Enables users to unlock locked Active Directory accounts without IT help

External web portal access

Provides secure password services accessible from internet or LAN

Two-tier secure architecture

Separates external portal and internal services for enhanced security

No database requirement

Operates without installing additional databases or schema changes

Multi-access authentication modes

Offers image-based and Q&A authentication options

High availability and disaster recovery

Supports load balancing and scalable deployments

Additional features

Web-based self service portal

Provides browser-based password reset and account unlock access

External secure access

Enables password resets from outside the corporate network securely

Active Directory native policy enforcement

Applies existing AD password policies automatically

Customizable branding

Allows organizations to tailor portal look and feel to corporate identity

Temporary password enrollment

Users can enroll using expired or must-change passwords

Mobile device compatibility

Works on iPhone, Android and other mobile browsers

Multi-domain and forest support

Handles multiple domains and large enterprise environments

Load balancing readiness

Supports deployment behind load balancers for scalability

No client software requirement

Eliminates need to install agents on user devices

IIS web portal deployment

Runs on IIS servers for easy enterprise integration

Event reporting and alerting

Generates alerts and logs including remote IP tracking

VM support

Can be deployed on virtual machines without dedicated servers

Three user access modes

Offers flexible authentication workflows for different environments

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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