MantisHub logo

MantisHub

by MantisHub · Since 2015
No reviews yet
Active1+ countriesCloud
Quick facts
VendorMantisHub
Year launched2015
StatusActive
LocationRedmond Way, Redmond, Washington 98052, US
Countries served1+
Languages1
Integrations10+
Free tierNO
Free trialNO
Contact salesYES

About MantisHub

MantisHub is a cloud-hosted issue tracking and team collaboration platform built on MantisBT, designed to streamline project management, customer support, and knowledge sharing through integrated tools like helpdesk, wiki documentation, analytics, and workflow automation in a unified environment.

MantisHub delivers a comprehensive collaboration and issue tracking solution that combines project management, customer support, and knowledge sharing into a single, easy-to-use platform. Built on the trusted MantisBT framework, it eliminates the need for complex installations by offering a fully hosted service with automatic updates, backups, and security management. Teams can efficiently track and manage issues, organize workflows, and visualize progress using dashboards, Kanban boards, and release management tools. The integrated helpdesk system converts customer emails into tickets, enabling seamless communication between clients and internal teams while ensuring faster resolution. Its built-in wiki allows organizations to document processes, share knowledge, and link information directly to tasks and tickets, improving transparency and collaboration. Time tracking and analytics features provide insights into team performance, workload distribution, and project timelines. MantisHub also supports extensive integrations with development tools, communication platforms, and identity providers, making it adaptable to various workflows. With flexible user permissions and scalable pricing plans, it caters to both small teams and large enterprises, enhancing productivity, accountability, and operational efficiency across projects and support functions.

Pros & Cons

Pros
  • Strong collaboration tools improve communication between teams and customers effectively
  • Combines issue tracking helpdesk and wiki into single unified platform
  • Flexible customization options adapt workflows to different business requirements easily
  • Fully hosted solution eliminates installation maintenance and infrastructure management complexities entirely
Cons
  • User interface may feel outdated compared to modern SaaS platforms available
  • Limited storage in lower plans may require additional cost upgrades later
  • Some integrations require setup effort and technical knowledge for proper implementation
  • Advanced customization may require technical understanding for optimal configuration initially

Features

Key features

Wiki Documentation

Enables knowledge sharing with linked documentation across projects.

Helpdesk System

Converts emails into support tickets for efficient customer communication.

Kanban Boards

Visualizes workflows and tracks task progression efficiently.

Dashboard View

Displays prioritized tasks and filters for quick issue access.

Issue Tracking

Manages bugs, tasks, and workflows through customizable lifecycle stages.

Additional features

Issue Management

Track bugs tasks and workflows through customizable lifecycle stages efficiently

Dashboard Interface

Display prioritized issues filters and tasks for quick navigation access

Kanban Boards

Visualize workflows and track task progress through different stages clearly

Wiki Knowledge Base

Create share share and link documentation across projects easily

Helpdesk Ticketing

Convert customer emails into tickets and manage support requests seamlessly

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

No reviews yet

Be the first to drop a review

Alternatives to MantisHub

Redmine logo

Redmine

Redmine is a flexible, open-source project management web application. Written using the Ruby on Rails…

Time Between Statuses logo

Time Between Statuses

Time Between Statuses by SaaSJet is an issue tracking and analytics add-on designed primarily for…

Quality Control logo

Quality Control

Quality Control by AppThemes is a practical, self-hosted WordPress-based issue tracking solution that blends the…

Jixee logo

Jixee

Jixee is a cloud-based issue tracking and project management platform built specifically for software development…

Q5 Incident Management Software logo

Q5 Incident Management Software

Q5 Safety Management Software by Q5 Systems is a highly specialized, cloud-based compliance and incident…

M

MasterTrack

MasterTrack is a manufacturing platform from MasterTrackBV that provides audio-video services. It includes CD, vinyl,…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with MantisHub

Compare any two tools →
Redmine logo
Redmine
Project Management
0.0
Time Between Statuses logo
Time Between Statuses
Issue Tracking
0.0
Quality Control logo
Quality Control
Issue Tracking
0.0
Jixee logo
Jixee
Issue Tracking
0.0