Map My Customers logo

Map My Customers

by Map My Customers · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorMap My Customers
Year launched2015
StatusActive
LocationRaleigh HQ 2500 Regency Pkwy, Cary, North Carolina 27518, US
Countries servedGlobal
Languages16
Integrations4+
Free tier
Free trial
Contact salesYES

About Map My Customers

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Map My Customers by Map My Customers is a specialized route planning and sales mapping platform built to streamline the workflows of field sales teams, territory managers, and mobile professionals. Its core purpose is to provide users with location-based insights, efficient route optimization, and customer data visualization to enhance productivity and reduce time spent on the road. With tools such as optimized route building, visit scheduling, customer segmentation, pipeline tracking, and data-driven reporting, it enables sales representatives to plan smarter, sell more efficiently, and engage customers in a more targeted way. The user interface of Map My Customers is designed with simplicity and mobility in mind. Accessible via web and mobile apps (iOS and Android), the platform offers an intuitive and clean layout. On the main dashboard, users can see a real-time map view of their customer database, with color-coded pins and customizable filters for segmentation. The sidebar provides easy access to account details, route planning tools, and sales metrics. Navigation is smooth, with drag-and-drop route editing, easy location search, and one-click access to customer profiles.

Pros & Cons

What users like
  • +Significantly reduces planning time and optimizes travel for field sales reps.
  • +Provides clear map-based visualization of customers, leads, and territories.
  • +Built specifically for mobile use, making it highly convenient for reps in the field.
  • +Automates logging of interactions, freeing up reps for selling.
  • +Offers tools for monitoring rep activity and managing territories effectively.
What users flag
  • While a strength, it means reps are heavily reliant on their mobile devices for core functions.
  • Although automated, some level of manual data capture and note-taking is still required.
  • While it mentions CRM integration, the extent and ease of integration with various CRMs are not detailed.
  • As a specialized sales tool, it would incur an additional cost for businesses beyond basic CRM solutions.
  • Like any new software, there may be a learning curve for sales reps and managers to fully utilize all features.

Features

Key features

Customer Maps
This feature allows sales representatives to visualize their customers and leads as pins on a map, making it easy to identify areas with high business opportunity and optimize travel.
Route Builder
Users can create, save, and share optimized routes and call lists based on various criteria like location and priority, significantly reducing weekly planning time.
Lasso Tool
This unique tool enables quick creation of call lists, routes, or groups by simply "lassoing" and selecting pins on the map with one swipe, boosting efficiency.
Smart Planner
This intelligent tool organizes daily agendas and provides recommendations for activities, such as nearby accounts or overdue follow-ups, which can then be turned into optimized routes.
Mobile Data Capture & Quick Actions
These features allow reps to log all customer interactions (visits, emails, calls, lunches) directly from their mobile device and perform quick actions, reducing non-revenue generating activities.
Rep Check-Ins & Territory Management
These team management features provide visibility into sales reps' recent locations and activities, while also allowing for the assignment and visualization of sales territories.

Additional features

Customer Maps
Visualizes customers and leads as pins on a map to highlight business opportunities.
Grouping & Filtering
Enables the creation of customer groups based on tiers or territories, which can then be applied as filters for targeted views.
Cadence Management
Helps users track which companies haven't been contacted for a specified period.
Route Builder
Allows for the creation, saving, and sharing of optimized routes and call lists based on various factors.
Lasso Tool
Facilitates the rapid creation of call lists, routes, or groups by selecting pins on a map.
Lead Generation
Helps in finding and adding nearby leads on the fly to fill gaps in a rep's schedule.
Mobile Data Capture
Allows for logging all customer interactions (visits, emails, calls, lunches) directly from a mobile device.
Quick Actions
Enables quick execution of calls, emails, and visits, with automatic recording and tracking of activities.
Instant Notes
Provides the ability to take notes within the app and create custom fields, with notes shared on the cloud.
Rep Check-Ins
Shows the most recent locations of sales representatives, their check-ins, and other activities.
Territory Management
Allows for the assignment and definition of sales regions to reps, with visualization on a map.
Activity Comparison
Collects business-specific activities and enables performance comparison among reps.
Field Dashboard
Provides an overview of the entire organization's performance and daily activities in one place.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Road Warrior

USD 50

Mid-Market Sales

USD 70

Industry Leader

USD 90

Countries & Languages

Global
Countries served
16
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChinese (Simplified)JapanesePolishTurkishSwedishDanishNorwegianFinnish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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