About MediRoutes
A cloud-based software platform for Non-Emergency Medical Transportation (NEMT) providers. It automates scheduling, dispatching, and billing to manage the entire trip lifecycle, from intake and routing to claims processing and revenue tracking.
MediRoutes is a specialized software platform designed for the Non-Emergency Medical Transportation (NEMT) industry. It provides a comprehensive, cloud-based solution to automate and manage key operations including trip scheduling, live dispatching, and billing. The system is built to handle the complexities of NEMT, from initial trip intake and broker integrations to real-time vehicle tracking and route optimization. Key features include a mobile app for drivers to receive updates and capture proof of service, performance dashboards for analytics, and tools to ensure billing compliance with payers like Medicaid. The platform is aimed at both new and established NEMT providers, helping them increase fleet utilization, reduce costs, and streamline revenue cycles. Pricing is usage-based, with a monthly subscription fee plus a per-trip cost. Support is available via email and phone, with an extensive online knowledge base.
Pros & Cons
- Provides an end-to-end solution covering scheduling, dispatch, and billing for NEMT providers.
- Features real-time GPS tracking and a mobile app for drivers to improve operational visibility and compliance.
- Automates trip imports from multiple brokers, reducing manual data entry.
- Offers performance dashboards to help operators make data-driven decisions.
- Transparent, usage-based pricing model that scales with the business.
- Pricing is based on a per-trip fee in addition to a monthly subscription, which may be costly for high-volume providers.
- Live chat support is not available.
- The platform is highly specialized for NEMT, which may limit its applicability for general logistics or transportation companies.
Features
Key features
Automates the intake and scheduling of trips, including importing from brokers and sending rider reminders to reduce no-shows.
Provides real-time GPS tracking and fleet visibility, allowing dispatchers to optimize routes and manage driver operations.
Streamlines the billing process with features for service validation, clean claim submission, and revenue tracking to ensure compliance.
Eliminates manual data entry by automatically syncing trip information from various NEMT brokers.
Connects drivers with dispatch for real-time route updates, and captures GPS, timestamps, and signatures for compliance.
Builds optimized multi-stop routes for multiple vehicles in seconds.
Visualizes fleet efficiency metrics to support data-driven decisions for business growth.
Additional features
Provides a one-click live tracking link for patients to see their vehicle's location.
Allows for immediate processing of driver-initiated cancellations and no-shows to free up vehicle capacity.
Previews how a new trip fits into existing schedules and provides ranked recommendations for the best-fitting route.
Combines overlapping passenger routes to maximize vehicle capacity and revenue per mile.
Offers trip ETAs that improve in accuracy over time based on historical data.
Pricing
Monthly plans
- One Broker Integration
- Unlimited Vehicles
- Full Platform Access
- Mobile Application
- Notification Credit (+$150)
- Onboarding and Support
Price is $150 per month plus $0.50 per managed trip.
Source: vendor pricing page →- Unlimited Broker Integration
- Unlimited Vehicles
- Full Platform Access
- Mobile Application
- Notification Credit (+$150)
- Quarterly Business Review
- 1:1 Onboarding and Support
Price is $250 per month plus $0.50 per managed trip.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About MediRoutes
A cloud-based software platform for Non-Emergency Medical Transportation (NEMT) providers. It automates scheduling, dispatching, and billing to manage the entire trip lifecycle, from intake and routing to claims processing and revenue tracking.
MediRoutes Details
MediRoutes's In-App Market Place
Does MediRoutes have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- One Broker Integration
- Unlimited Vehicles
- Full Platform Access
- Mobile Application
- Notification Credit (+$150)
- Onboarding and Support
Price is $150 per month plus $0.50 per managed trip.
Source: vendor pricing page →- Unlimited Broker Integration
- Unlimited Vehicles
- Full Platform Access
- Mobile Application
- Notification Credit (+$150)
- Quarterly Business Review
- 1:1 Onboarding and Support
Price is $250 per month plus $0.50 per managed trip.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Provides an end-to-end solution covering scheduling, dispatch, and billing for NEMT providers.
- Features real-time GPS tracking and a mobile app for drivers to improve operational visibility and compliance.
- Automates trip imports from multiple brokers, reducing manual data entry.
- Offers performance dashboards to help operators make data-driven decisions.
- Transparent, usage-based pricing model that scales with the business.
- Pricing is based on a per-trip fee in addition to a monthly subscription, which may be costly for high-volume providers.
- Live chat support is not available.
- The platform is highly specialized for NEMT, which may limit its applicability for general logistics or transportation companies.
MediRoutes's Support Options
Email Address
support@mediroutes.comContact
+1 855 393-3009Documentation
https://support.mediroutes.com/MediRoutes's Alternatives
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