About MAP.CRM
MAP.CRM is a customer relationship management software from MAP IT that provides a fully integrated web-based solution for managing customer interactions and sales force automation. It combines features such as MAP.TIME, MAP.JOB, and MAP.BOOK to help businesses effectively manage time, job tracking, and booking tasks. The platform supports various integrations and offers pricing and demo options for users to evaluate functionality before committing. This flexibility allows teams to tailor the software to meet specific business needs. Key capabilities: MAP.TIME MAP.JOB MAP.BOOK Integration Pricing and Demo Best for: businesses that need a comprehensive solution for customer engagement and sales process management.
MAP.CRM by MAP IT is a cloud-based CRM solution designed to help organizations centralize customer data, streamline their sales and service processes, and improve client engagement. Aimed at businesses of varying sizes, the platform integrates core CRM functionalities with essential business tools, offering a comprehensive system for tracking sales, managing customer relationships, handling communications, and organizing internal operations. One of its standout qualities is its compatibility with widely-used enterprise systems like SAP and XERO, which enables businesses to unify financial and customer data for more efficient decision-making. The user interface of MAP.CRM is straightforward and practical, prioritizing function over flash. The design adopts a structured layout with clearly marked sections and an easy-to-read color scheme, allowing users to navigate quickly through different modules such as leads, contacts, accounts, and opportunities. The interface is intuitive for users familiar with standard CRM layouts, minimizing the need for extensive training. While the aesthetics are not particularly groundbreaking, the simplicity works in its favor by keeping distractions to a minimum and maintaining focus on productivity.
Pros & Cons
- +Web-Based & Accessible: Being web-based means it's accessible from anywhere with an internet connection.
- +Sales-Focused: Strong emphasis on lead, prospect, and opportunity tracking, crucial for sales force automation.
- +Comprehensive Client Management: Allows detailed management of client information, including multiple contacts, appointments, and attachments.
- +Built-in Newsletter/Email Marketing: Capability to create and send custom newsletters directly from the CRM.
- +Robust User Administration: Offers detailed control over user access and roles, enhancing security and data integrity.
- +Customizable Reporting: Flexible reporting system with data export options, allowing tailored insights.
- −Limited Feature Detail: While features are listed, the descriptions are quite brief and lack deeper specifics (e.g., specific automation workflows, integration capabilities with other software).
- −No Pricing Information: The text does not provide any details on the cost or pricing structure.
- −No Mention of Integrations (Beyond Basic CRM): No information about integration with popular business tools like accounting software, communication platforms, or social media.
Features
Key features
- Web-Based CRM & Sales Force Automation
- A foundational web-based software solution designed for both customer relationship management and sales force automation.
- Lead, Prospect, and Opportunity Tracking
- Helps users track and manage leads, prospects, and opportunities to focus on relationship building.
- Comprehensive Client Information Management
- Allows detailed management of clients, including multiple contacts, appointments, attachments, and addresses.
- Customizable User Administration
- Offers robust control over user access and roles based on company policies, with page-level access control.
- Flexible Reporting System
- Provides a customizable reporting system with data export capabilities to meet specific user needs.
Additional features
- Customer Relationship Management (CRM)
- Core functionality to manage customer relationships.
- Sales Force Automation (SFA)
- Tools to automate and streamline sales processes.
- Lead Tracking
- Ability to track and manage potential sales leads.
- Prospect Tracking
- Management of identified potential customers.
- Opportunity Tracking
- Monitoring and advancing sales opportunities.
- Client Management
- Comprehensive system for managing client information.
- Multiple Contacts per Client
- Store and manage multiple contacts associated with a single client.
- Appointment Management
- Track and manage appointments related to clients.
- Attachment Management
- Store relevant files and documents linked to clients.
- Multiple Addresses per Client
- Record various addresses for clients.
- Distinguish Clients from Leads
- Quick identification and differentiation between existing clients and new leads.
- Track Client-Introduced Leads
- Manage leads brought in by existing clients, showing referral networks.
- Newsletter Creation
- Create custom HTML email templates using an editor.
- Mail Shot Sending
- Send email campaigns using created templates to selected clients.
- User Management
- Administer users who have access to the system.
- Role-Based Access Control
- Assign various roles to users as defined by company policies.
- Page-Level Access Control
- Specify which roles can access each page within the system.
- Customizable Reporting
- Create reports tailored to exact specifications.
- Data Exportation
- Export data into various formats.
Pricing
Monthly plans
Single
EUR 20
Basic
EUR 180
Standard
EUR 400
Countries & Languages
Interface languages
Billing currencies
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About MAP.CRM
MAP.CRM is a customer relationship management software from MAP IT that provides a fully integrated web-based solution for managing customer interactions and sales force automation. It combines features such as MAP.TIME, MAP.JOB, and MAP.BOOK to help businesses effectively manage time, job tracking, and booking tasks. The platform supports various integrations and offers pricing and demo options for users to evaluate functionality before committing. This flexibility allows teams to tailor the software to meet specific business needs. Key capabilities: MAP.TIME MAP.JOB MAP.BOOK Integration Pricing and Demo Best for: businesses that need a comprehensive solution for customer engagement and sales process management.
MAP.CRM Details
MAP.CRM's In-App Market Place
Does MAP.CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Single
EUR 20
Basic
EUR 180
Standard
EUR 400
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$), RUB (₽), BRL (R$), MXN (Mex$), CHF (Fr.), SEK (kr), AED (د.إ), ZAR (R), NZD (NZ$)
Pros & Cons
- Web-Based & Accessible: Being web-based means it's accessible from anywhere with an internet connection.
- Sales-Focused: Strong emphasis on lead, prospect, and opportunity tracking, crucial for sales force automation.
- Comprehensive Client Management: Allows detailed management of client information, including multiple contacts, appointments, and attachments.
- Built-in Newsletter/Email Marketing: Capability to create and send custom newsletters directly from the CRM.
- Robust User Administration: Offers detailed control over user access and roles, enhancing security and data integrity.
- Customizable Reporting: Flexible reporting system with data export options, allowing tailored insights.
- Limited Feature Detail: While features are listed, the descriptions are quite brief and lack deeper specifics (e.g., specific automation workflows, integration capabilities with other software).
- No Pricing Information: The text does not provide any details on the cost or pricing structure.
- No Mention of Integrations (Beyond Basic CRM): No information about integration with popular business tools like accounting software, communication platforms, or social media.
MAP.CRM's Support Options
Email Address
info@mapitmalta.comContact
(+356) 21359119MAP.CRM's Alternatives
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