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About MAP.CRM

MAP.CRM is a customer relationship management software from MAP IT that provides a fully integrated web-based solution for managing customer interactions and sales force automation. It combines features such as MAP.TIME, MAP.JOB, and MAP.BOOK to help businesses effectively manage time, job tracking, and booking tasks. The platform supports various integrations and offers pricing and demo options for users to evaluate functionality before committing. This flexibility allows teams to tailor the software to meet specific business needs. Key capabilities: MAP.TIME MAP.JOB MAP.BOOK Integration Pricing and Demo Best for: businesses that need a comprehensive solution for customer engagement and sales process management.

MAP.CRM Details

Vendor
MAP IT
Year Launched
2009
Location
9, Level 3, Triq il-Papa Urbanu VIII, Birkirkara, BKR1424, Malta
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Turkish
Users
Manager, Sales Representative, Customer Support Representative, Marketing Associate
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM, Online CRM, Small Business CRM, MAP Training and Consulting, customer relationship management, sales management, marketing automation, lead management

MAP.CRM's In-App Market Place

Does MAP.CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$), RUB (₽), BRL (R$), MXN (Mex$), CHF (Fr.), SEK (kr), AED (د.إ), ZAR (R), NZD (NZ$)

Pros & Cons

  • Web-Based & Accessible: Being web-based means it's accessible from anywhere with an internet connection.
  • Sales-Focused: Strong emphasis on lead, prospect, and opportunity tracking, crucial for sales force automation.
  • Comprehensive Client Management: Allows detailed management of client information, including multiple contacts, appointments, and attachments.
  • Built-in Newsletter/Email Marketing: Capability to create and send custom newsletters directly from the CRM.
  • Robust User Administration: Offers detailed control over user access and roles, enhancing security and data integrity.
  • Customizable Reporting: Flexible reporting system with data export options, allowing tailored insights.
  • Limited Feature Detail: While features are listed, the descriptions are quite brief and lack deeper specifics (e.g., specific automation workflows, integration capabilities with other software).
  • No Pricing Information: The text does not provide any details on the cost or pricing structure.
  • No Mention of Integrations (Beyond Basic CRM): No information about integration with popular business tools like accounting software, communication platforms, or social media.

MAP.CRM's Support Options

MAP.CRM's Alternatives