MAP.CRM logo

MAP.CRM

by MAP IT · Since 2009
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorMAP IT
Year launched2009
StatusActive
Location9, Level 3, Triq il-Papa Urbanu VIII, Birkirkara, BKR1424, Malta
Countries servedGlobal
Languages13
Integrations2+
Free tierN/A
Free trialN/A
Contact salesN/A

About MAP.CRM

MAP.CRM is a customer relationship management software from MAP IT that provides a fully integrated web-based solution for managing customer interactions and sales force automation. It combines features such as MAP.TIME, MAP.JOB, and MAP.BOOK to help businesses effectively manage time, job tracking, and booking tasks. The platform supports various integrations and offers pricing and demo options for users to evaluate functionality before committing. This flexibility allows teams to tailor the software to meet specific business needs. Key capabilities: MAP.TIME MAP.JOB MAP.BOOK Integration Pricing and Demo Best for: businesses that need a comprehensive solution for customer engagement and sales process management.

MAP.CRM by MAP IT is a cloud-based CRM solution designed to help organizations centralize customer data, streamline their sales and service processes, and improve client engagement. Aimed at businesses of varying sizes, the platform integrates core CRM functionalities with essential business tools, offering a comprehensive system for tracking sales, managing customer relationships, handling communications, and organizing internal operations. One of its standout qualities is its compatibility with widely-used enterprise systems like SAP and XERO, which enables businesses to unify financial and customer data for more efficient decision-making. The user interface of MAP.CRM is straightforward and practical, prioritizing function over flash. The design adopts a structured layout with clearly marked sections and an easy-to-read color scheme, allowing users to navigate quickly through different modules such as leads, contacts, accounts, and opportunities. The interface is intuitive for users familiar with standard CRM layouts, minimizing the need for extensive training. While the aesthetics are not particularly groundbreaking, the simplicity works in its favor by keeping distractions to a minimum and maintaining focus on productivity.

Pros & Cons

Pros
  • Web-Based & Accessible: Being web-based means it's accessible from anywhere with an internet connection.
  • Sales-Focused: Strong emphasis on lead, prospect, and opportunity tracking, crucial for sales force automation.
  • Comprehensive Client Management: Allows detailed management of client information, including multiple contacts, appointments, and attachments.
  • Built-in Newsletter/Email Marketing: Capability to create and send custom newsletters directly from the CRM.
  • Robust User Administration: Offers detailed control over user access and roles, enhancing security and data integrity.
  • Customizable Reporting: Flexible reporting system with data export options, allowing tailored insights.
Cons
  • Limited Feature Detail: While features are listed, the descriptions are quite brief and lack deeper specifics (e.g., specific automation workflows, integration capabilities with other software).
  • No Pricing Information: The text does not provide any details on the cost or pricing structure.
  • No Mention of Integrations (Beyond Basic CRM): No information about integration with popular business tools like accounting software, communication platforms, or social media.

Features

Key features

Web-Based CRM & Sales Force Automation

A foundational web-based software solution designed for both customer relationship management and sales force automation.

Lead, Prospect, and Opportunity Tracking

Helps users track and manage leads, prospects, and opportunities to focus on relationship building.

Comprehensive Client Information Management

Allows detailed management of clients, including multiple contacts, appointments, attachments, and addresses.

Customizable User Administration

Offers robust control over user access and roles based on company policies, with page-level access control.

Flexible Reporting System

Provides a customizable reporting system with data export capabilities to meet specific user needs.

Additional features

Customer Relationship Management (CRM)

Core functionality to manage customer relationships.

Sales Force Automation (SFA)

Tools to automate and streamline sales processes.

Lead Tracking

Ability to track and manage potential sales leads.

Prospect Tracking

Management of identified potential customers.

Opportunity Tracking

Monitoring and advancing sales opportunities.

Client Management

Comprehensive system for managing client information.

Multiple Contacts per Client

Store and manage multiple contacts associated with a single client.

Appointment Management

Track and manage appointments related to clients.

Attachment Management

Store relevant files and documents linked to clients.

Multiple Addresses per Client

Record various addresses for clients.

Distinguish Clients from Leads

Quick identification and differentiation between existing clients and new leads.

Track Client-Introduced Leads

Manage leads brought in by existing clients, showing referral networks.

Newsletter Creation

Create custom HTML email templates using an editor.

Mail Shot Sending

Send email campaigns using created templates to selected clients.

User Management

Administer users who have access to the system.

Role-Based Access Control

Assign various roles to users as defined by company policies.

Page-Level Access Control

Specify which roles can access each page within the system.

Customizable Reporting

Create reports tailored to exact specifications.

Data Exportation

Export data into various formats.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Single
EUR 20/mo
billed monthly
Basic
EUR 180/mo
billed monthly
Standard
EUR 400/mo
billed monthly

Countries & Languages

Global
Countries served
13
Interface languages
17
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇸🇬SGD🇷🇺RUB🇧🇷BRL🇲🇽MXN🇨🇭CHF🇸🇪SEK🇦🇪AED🇿🇦ZAR🇳🇿NZD

No reviews yet

Be the first to drop a review

Alternatives to MAP.CRM

Callyzer logo

Callyzer

Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…

Unleashified logo

Unleashified

Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…

Trembi logo

Trembi

Trembi is a project management software from Trembi that supports teams in planning and executing…

Skynamo logo

Skynamo

Skynamo is a sales management software from Skynamo that supports field sales teams in managing…

Sense Talent Engagement Platform logo

Sense Talent Engagement Platform

Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…

Salesforce Sales Cloud logo

Salesforce Sales Cloud

Salesforce Sales Cloud is a sales force automation software from Salesforce that enables sales teams…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with MAP.CRM

Compare any two tools →
Callyzer logo
Callyzer
CRM
0.0
Unleashified logo
Unleashified
CRM
0.0
Trembi logo
Trembi
CRM
0.0
Skynamo logo
Skynamo
CRM
0.0