Match My Email logo

Match My Email

by RAE Internet · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorRAE Internet
Year launched2009
StatusActive
LocationP.O. Box 143, Ardsley on Hudson, New York 10503, US
Countries servedGlobal
Languages9
IntegrationsN/A
Free tierN/A
Free trialYES
Contact salesYES

About Match My Email

Match My Email is an email integration software from RAE Internet designed for automatic and reliable synchronization between Salesforce and both Outlook and Gmail. It provides real visibility into sync activity with admin controls, customizable matching logic for the company’s needs, and safe, permanent data storage in the Salesforce organization so the data remains secure and accessible. As a trusted alternative to Einstein Activity Capture, Match My Email ensures consistent integration while maintaining compliance with SOC-2 standards. Users can also access resources such as a support wiki and blog, along with options to book a demo. Key capabilities: reliable email synchronization customizable matching logic secure data storage admin control features detailed sync activity reporting Best for: businesses that need dependable email integration with Salesforce.

Match My Email by RAE Internet is a Salesforce email-integration solution designed to automate the capture and permanent storage of emails and calendar activity directly into Salesforce. Its primary purpose is to remove the need for manual logging of communications, making Salesforce a true system of record for customer correspondence. The software supports syncing from Gmail, Outlook, Office 365, and virtually any mailbox, which makes it versatile for organizations of different sizes. By automating these processes, it ensures that no crucial customer interaction is lost, enabling sales and service teams to focus on relationships instead of data entry. The user interface of Match My Email is straightforward and functional, designed more for efficiency than aesthetics. Admins and end users can access a compact dashboard and Salesforce Lightning-friendly screens that surface processed emails and calendar events. The design includes filtering tools and status indicators so teams can easily audit what was synced, when it was synced, and why. Its greatest strength is its “set-it-and-forget-it” approach, allowing teams to rely on continuous syncing without constant intervention.

Pros & Cons

Pros
  • Automatically syncs emails to Salesforce without manual entry, saving time and reducing human error
  • Customizable email integration options for a personalized user experience
  • Powerful search and filtering capabilities to easily find and access important communication
  • Ability to track email engagement and analyze recipient behavior for better sales targeting
  • Streamlines communication tracking for improved collaboration and productivity in sales teams
Cons
  • Steep learning curve for new users
  • Limited customization options
  • Occasional syncing issues with Salesforce
  • High subscription fees
  • Lack of advanced reporting features

Features

Key features

Permanent Data Storage

Stores all synced email and calendar data permanently within your Salesforce organization.

Custom Matching Logic

Allows administrators to define specific, customized rules for matching activities to Salesforce records.

Universal Email Sync

Integrates and syncs email from Outlook, Gmail, and all other general email services.

Activity Reports Package

Includes a suite of pre-made reports and dashboards for powerful sales activity insights.

Centralized Administration

Enables quick, centralized deployment and setup without requiring any action from end-users.

Security & Compliance

The tool is SOC-2 compliant and uses end-to-end encryption for all data in transit and at rest.

Additional features

Email & Calendar Integration

Universal email sync Syncs email from Outlook, Gmail, and all other email services.

Outlook and Gmail cal sync

Syncs calendar events specifically from both Outlook and Gmail.

Automatic activity logging

Automatically logs all email and event data to the appropriate Salesforce records.

Permanent data storage

Permanently stores all synced email and calendar data in the Salesforce organization.

Custom matching

Allows users to define custom logic for matching records in Salesforce.

Sync attachments

Automatically uploads email attachments alongside the synced email to Salesforce.

Administration Monitor sync activity

Provides a centralized dashboard to monitor all email and event syncing.

Set up without end-users

Enables centralized administration, requiring no user action for setup.

Bulk activation

Allows administrators to quickly set up licenses for multiple end-users at once.

End-to-end encryption

Ensures all data is encrypted while in transit and when stored at rest.

Native Compatibility

Reports package included Provides pre-built standard reports and dashboards for activity analysis.

Works with Flows

Integrates email and calendar data for use with Salesforce automation tools.

Works with AI tools

Easily uses synced data with Agentforce tools like Prompt Builder and Agent Builder.

Works with Data Cloud

Makes email and calendar data synced to Salesforce available for Data Cloud.

Support & Compliance

SOC-2 Compliance The software has achieved the industry-standard SOC-2 security accreditation.

Reliable customer support

Offers responsive, 5-star customer support to resolve issues promptly.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Business Plan
USD 1.95/mo
billed monthly
Business Plan
USD 10.75/mo
billed monthly

Countries & Languages

Global
Countries served
9
Interface languages
18
Billing currencies

Interface languages

Match My Email is available in EnglishSpanishFrenchGermanItalianDutchPortugueseJapaneseChinese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇮🇳INR🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇳🇿NZD🇰🇷KRW🇲🇽MXN🇧🇷BRL

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