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Agentforce Sales

by Salesforce, Inc. · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorSalesforce, Inc.
Year launched1999
StatusActive
LocationSalesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA
Countries servedGlobal
Languages7
Integrations6+
Free tierNO
Free trialYES
Contact salesYES

About Agentforce Sales

Agentforce Sales, formerly known as Salesforce Sales Cloud, represents a major step forward in customer relationship management by embedding autonomous AI agents directly into the core sales workflow.

Agentforce Sales, formerly known as Salesforce Sales Cloud, represents a major step forward in customer relationship management by embedding autonomous AI agents directly into the core sales workflow. The platform is designed to unite human sellers with digital agents to handle the operational grind of prospecting, lead nurturing, and pipeline management. By automating repetitive tasks, the software aims to free up valuable time for sales teams, allowing them to focus on building deeper relationships and closing high-value deals. Built on a unified data foundation, the platform delivers real-time intelligence and actionable insights across the entire revenue lifecycle. It scales efficiently for businesses of all sizes, from small startups to massive enterprises, providing complete visibility into forecasting and deal cycles. With its robust automation capabilities and extensive integration ecosystem, the system acts as a single source of truth that drives operational efficiency, reduces overhead costs, and significantly accelerates revenue growth.

Pros & Cons

Pros
  • Autonomously manages pipeline grind to free up rep hours.
  • Delivers real-time data insights directly inside deal flows.
  • Unifies sales and marketing data onto one secure ecosystem.
  • Streamlines complex quote-to-cash workflows effectively.
  • Tracks sales commissions automatically with built-in tools.
Cons
  • Hidden storage upgrade costs impact smaller operations fast.
  • Mobile experience feels cluttered compared to desktop layouts.
  • System performance depends heavily on complete data compliance.
  • Custom workflow creation demands extensive platform knowledge.
  • Frequent feature updates require continuous administrator retraining.

Features

Key features

Lead Management

Tracks and routes leads through automated workflows to ensure timely follow-up.

Sales AI

Provides predictive lead scoring and deal insights to prioritize high-value opportunities.

Sales Automation

Streamlines repetitive tasks like email logging and activity tracking to increase productivity.

Pipeline Management

Offers visual tools to forecast revenue and manage the sales cycle from prospect to close.

Conversation Intelligence

Analyzes sales calls to provide coaching insights and summarize key action items.

Additional features

Opportunity Management

Tracks deal stages and provides visibility into the sales pipeline.

Contact Management

Maintains a unified view of customer interactions and history.

Email Integration

Automatically syncs emails and calendar events with CRM records.

Dynamic Email Marketing

Enables personalized communication and tracking within the sales workflow.

Sales Forecasting

Delivers data-driven projections to help managers plan revenue targets.

Mobile App

Provides access to CRM data and sales tools on iOS and Android devices.

Customizable Dashboards

Allows users to visualize key performance metrics and reports.

Partner Management

Facilitates collaboration and lead sharing with channel partners.

Revenue Lifecycle Management

Supports complex quoting and billing processes.

Slack Integration

Connects sales data and notifications directly into Slack channels.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
21
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD

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