Mauzo logo

Mauzo

by Mauzo · Since 2022
No reviews yet
Active1+ countriesCloud
Quick facts
VendorMauzo
Year launched2022
StatusActive
LocationHeadquarters Nairobi, Nairobi 00100, KE
Countries served1+
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Mauzo

Mauzo is a sales software from Mauzo that helps businesses sell smarter with AI. It includes features for tracking customer behavior, automating marketing efforts, and growing repeat sales to keep customers longer. Mauzo provides actionable insights into customer preferences and sales trends, allowing businesses to tailor their approaches accordingly. The platform supports smooth integration with existing tools, making it easier to implement and use. Key capabilities: customer tracking marketing automation repeat sales growth AI insights integration support Best for: retail and e-commerce businesses that need to improve sales strategies and customer retention.

Mauzo an AI-powered business intelligence and customer retention platform designed specifically for African small business owners. The user interface of Mauzo is crafted to be simple, intuitive, and highly accessible, even for users with limited technical skills. The dashboard presents a clean layout with clear metrics such as revenue, sales, and retention rates, allowing business owners to monitor performance at a glance. Navigation is straightforward, with sections for analytics, conversations, payments, and customer intelligence. Unique design elements include integrated communication channels—WhatsApp, SMS, and email—within the same interface, enabling seamless customer engagement without switching between apps. The ROI calculator is another standout feature, offering an easy way to visualize potential revenue growth based on customer retention strategies. In terms of functionality and features, Mauzo provides a comprehensive suite of tools to track, automate, and grow repeat sales. It offers advanced customer profiling, AI-powered insights, and segmentation to help businesses understand customer behavior. Distinctive features include its AI assistant, which provides daily guidance on which customers to engage and how to increase retention.

Pros & Cons

What users like
  • +Offline mode lets businesses continue selling even without internet, syncing data later.
  • +Real-time sales tracking provides instant visibility into daily and weekly performance.
  • +Inventory alerts notify users when stock is running low, preventing missed sales.
  • +Easy receipt generation improves professionalism and customer trust.
  • +Simple charts and reports make performance analysis accessible to non-technical users.
What users flag
  • App performance slows when handling very large product catalogs.
  • Limited customization of reports frustrates advanced users seeking deeper analytics.
  • Occasional sync errors cause discrepancies between offline and online records.
  • Lacks integration with external accounting platforms, requiring manual reconciliation.
  • User interface, while simple, can feel basic compared to modern POS competitors.

Features

Key features

Customer intelligence
advanced profiling with behavior insights and segmentation to improve retention
AI‑powered insights
smart recommendations with next steps to drive repeat sales
Analytics dashboard
real‑time metrics and trends for revenue, orders, and retention
Sales+
track repeat purchases and sell smarter with intelligent sales insights
Unified conversations
manage WhatsApp, SMS, and email from one place to engage customers
AI assistant
daily guidance on who to engage and how to increase retention

Additional features

Actionable insights
recommendations to optimize engagement and boost revenue
Payments
accept in‑store and online payments with multiple methods
ROI calculator
estimate retention rate and potential revenue impact
Automations
follow‑up sequences and engagement tracking in paid tiers
Predictive churn analysis
enterprise tier feature for proactive retention
Advanced API access
enterprise tier integrations capability

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Kenya

Interface languages

English

Billing currencies

🇰🇪KES

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