MaX UC logo

MaX UC

by Metaswitch
No reviews yet
Active1+ countries
Quick facts
VendorMetaswitch
Year launchedN/A
StatusActive
LocationHeadquarters 1064 S North County Blvd, Suite 500, Pleasant Grove, Utah 84062, US
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About MaX UC

MaX UC is a unified communications software from Metaswitch that supports integrated communications and collaboration. It combines customizable UC clients for PC and mobile devices, intelligent call orchestration, and flexible infrastructure deployment so teams can connect and manage their communications efficiently. MaX UC enables users to build their use and modernize their communication systems with ease. It is designed to allow businesses to extend their brand through personalized interfaces and reliable functionality. Key capabilities: customizable clients intelligent call orchestration flexible deployment infrastructure modernization brand extension Best for: organizations that need a comprehensive solution for communication and collaboration across various platforms.

MaX UC by Alianza is a unified communications and collaboration platform designed to deliver seamless voice, video, messaging, and conferencing experiences across devices. The user interface of MaX UC is crafted to be intuitive and accessible, ensuring that both enterprise users and small businesses can navigate its features with ease. Available on Windows, Mac, Android, and iOS, the interface integrates smoothly with native dialers, allowing users to make calls without switching between applications. Its clean dashboard organizes communication tools into logical sections, while customizable branding options enable service providers to tailor the look and feel to their identity. Unique navigation features include integrated contact management and streamlined access to conferencing tools, which reduce complexity and enhance usability. In terms of functionality and features, MaX UC offers a comprehensive suite that extends beyond basic communication. It supports rich PBX features, video meetings, instant messaging, and complete contact management, all within a single application. Distinctive capabilities include integration with Microsoft Teams, enabling enterprises to unify collaboration across platforms, and the ability for service providers to deliver fully branded solutions.

Pros & Cons

Pros
  • Integration with Microsoft Teams enhances collaboration across enterprise platforms.
  • Native dialer support provides smoother calling experiences than third-party apps.
  • Rich PBX features combine voice, video, messaging, and contact management in one client.
  • Multi-device availability (Windows, Mac, Android, iOS) ensures flexibility for mobile workforces.
  • Cloud-based architecture delivers scalability and consistent uptime for operators.
Cons
  • Layoffs at Metaswitch reduced support resources for the platform.
  • Confusion around long-term support dates (e.g., 2029) frustrates customers.
  • Transition to Alianza ownership leaves service providers cautious about stability.
  • Limited innovation compared to newer UCaaS competitors noted by reviewers.
  • Migration challenges for enterprises relying heavily on legacy Metaswitch infrastructure.

Features

Key features

Rich voice and PBX features

delivers enterprise calling with PBX capabilities across devices

Video meetings

enables team video collaboration from the same client

Messaging

supports business messaging alongside calling and meetings

Contact management

provides complete contact management in-app

Native dialer integration

shifts UI to the phone’s dialer to drive adoption and leverage mobile assets

Microsoft Teams integration

connects MaX UC workflows with Teams

Additional features

Operator-branded clients

fully branded UC solution for service providers and their business customers

Cross-platform apps

available on Windows, Mac, Android, and iOS

Network-based + cloud delivery

combines operator network tech with cloud services for UC

Mobile extension of fixed-line

extends fixed-line business services to mobile endpoints

Over-the-top alternative

offers a controlled, non-OTT experience anchored in telephony infrastructure

Seamless connect and share

integrated environment to connect, manage, and share information

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

No reviews yet

Be the first to drop a review

Alternatives to MaX UC

Vodafone Business UC with RingCentral logo

Vodafone Business UC with RingCentral

Vodafone Business UC with RingCentral is a unified communications software from Vodafone Business that helps…

CARES logo

CARES

CenturionCARES is an enterprise-grade communications and contact center platform designed to unify business interactions across…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with MaX UC

Compare any two tools →
Vodafone Business UC with RingCentral logo
Vodafone Business UC with RingCentral
Ccaas (Contact Center As A Service)
0.0
CARES logo
CARES
IVR
0.0