About MaX UC
MaX UC is a unified communications software from Metaswitch that supports integrated communications and collaboration. It combines customizable UC clients for PC and mobile devices, intelligent call orchestration, and flexible infrastructure deployment so teams can connect and manage their communications efficiently. MaX UC enables users to build their use and modernize their communication systems with ease. It is designed to allow businesses to extend their brand through personalized interfaces and reliable functionality. Key capabilities: customizable clients intelligent call orchestration flexible deployment infrastructure modernization brand extension Best for: organizations that need a comprehensive solution for communication and collaboration across various platforms.
MaX UC by Alianza is a unified communications and collaboration platform designed to deliver seamless voice, video, messaging, and conferencing experiences across devices. The user interface of MaX UC is crafted to be intuitive and accessible, ensuring that both enterprise users and small businesses can navigate its features with ease. Available on Windows, Mac, Android, and iOS, the interface integrates smoothly with native dialers, allowing users to make calls without switching between applications. Its clean dashboard organizes communication tools into logical sections, while customizable branding options enable service providers to tailor the look and feel to their identity. Unique navigation features include integrated contact management and streamlined access to conferencing tools, which reduce complexity and enhance usability. In terms of functionality and features, MaX UC offers a comprehensive suite that extends beyond basic communication. It supports rich PBX features, video meetings, instant messaging, and complete contact management, all within a single application. Distinctive capabilities include integration with Microsoft Teams, enabling enterprises to unify collaboration across platforms, and the ability for service providers to deliver fully branded solutions.
Pros & Cons
- +Integration with Microsoft Teams enhances collaboration across enterprise platforms.
- +Native dialer support provides smoother calling experiences than third-party apps.
- +Rich PBX features combine voice, video, messaging, and contact management in one client.
- +Multi-device availability (Windows, Mac, Android, iOS) ensures flexibility for mobile workforces.
- +Cloud-based architecture delivers scalability and consistent uptime for operators.
- −Layoffs at Metaswitch reduced support resources for the platform.
- −Confusion around long-term support dates (e.g., 2029) frustrates customers.
- −Transition to Alianza ownership leaves service providers cautious about stability.
- −Limited innovation compared to newer UCaaS competitors noted by reviewers.
- −Migration challenges for enterprises relying heavily on legacy Metaswitch infrastructure.
Features
Key features
- Rich voice and PBX features
- delivers enterprise calling with PBX capabilities across devices
- Video meetings
- enables team video collaboration from the same client
- Messaging
- supports business messaging alongside calling and meetings
- Contact management
- provides complete contact management in-app
- Native dialer integration
- shifts UI to the phone’s dialer to drive adoption and leverage mobile assets
- Microsoft Teams integration
- connects MaX UC workflows with Teams
Additional features
- Operator-branded clients
- fully branded UC solution for service providers and their business customers
- Cross-platform apps
- available on Windows, Mac, Android, and iOS
- Network-based + cloud delivery
- combines operator network tech with cloud services for UC
- Mobile extension of fixed-line
- extends fixed-line business services to mobile endpoints
- Over-the-top alternative
- offers a controlled, non-OTT experience anchored in telephony infrastructure
- Seamless connect and share
- integrated environment to connect, manage, and share information
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About MaX UC
MaX UC is a unified communications software from Metaswitch that supports integrated communications and collaboration. It combines customizable UC clients for PC and mobile devices, intelligent call orchestration, and flexible infrastructure deployment so teams can connect and manage their communications efficiently. MaX UC enables users to build their use and modernize their communication systems with ease. It is designed to allow businesses to extend their brand through personalized interfaces and reliable functionality. Key capabilities: customizable clients intelligent call orchestration flexible deployment infrastructure modernization brand extension Best for: organizations that need a comprehensive solution for communication and collaboration across various platforms.
MaX UC Details
MaX UC's In-App Market Place
Does MaX UC have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD($)
Pros & Cons
- Integration with Microsoft Teams enhances collaboration across enterprise platforms.
- Native dialer support provides smoother calling experiences than third-party apps.
- Rich PBX features combine voice, video, messaging, and contact management in one client.
- Multi-device availability (Windows, Mac, Android, iOS) ensures flexibility for mobile workforces.
- Cloud-based architecture delivers scalability and consistent uptime for operators.
- Layoffs at Metaswitch reduced support resources for the platform.
- Confusion around long-term support dates (e.g., 2029) frustrates customers.
- Transition to Alianza ownership leaves service providers cautious about stability.
- Limited innovation compared to newer UCaaS competitors noted by reviewers.
- Migration challenges for enterprises relying heavily on legacy Metaswitch infrastructure.
MaX UC's Support Options
Documentation
https://info.alianza.com/products/recources/max-uc
