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Software Status:Active

About MaX UC

MaX UC is a unified communications software from Metaswitch that supports integrated communications and collaboration. It combines customizable UC clients for PC and mobile devices, intelligent call orchestration, and flexible infrastructure deployment so teams can connect and manage their communications efficiently. MaX UC enables users to build their use and modernize their communication systems with ease. It is designed to allow businesses to extend their brand through personalized interfaces and reliable functionality. Key capabilities: customizable clients intelligent call orchestration flexible deployment infrastructure modernization brand extension Best for: organizations that need a comprehensive solution for communication and collaboration across various platforms.

MaX UC Details

Vendor
Metaswitch
Year Launched
Location
Headquarters 1064 S North County Blvd, Suite 500, Pleasant Grove, Utah 84062, US
Deployment
windows, mac, ios, android
Training Options
videos
Countries Served
United States
Languages
English
Users
network operators, service providers, small businesses, medium businesses, large enterprises
Industries Served
telecommunications, unified communications
Tags
MaX UC, Alianza, UCaaS, PBX, native dialer, Teams integration, operator-branded UC, unified communications, video meetings, messaging

MaX UC's In-App Market Place

Does MaX UC have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD($)

Pros & Cons

  • Integration with Microsoft Teams enhances collaboration across enterprise platforms.
  • Native dialer support provides smoother calling experiences than third-party apps.
  • Rich PBX features combine voice, video, messaging, and contact management in one client.
  • Multi-device availability (Windows, Mac, Android, iOS) ensures flexibility for mobile workforces.
  • Cloud-based architecture delivers scalability and consistent uptime for operators.
  • Layoffs at Metaswitch reduced support resources for the platform.
  • Confusion around long-term support dates (e.g., 2029) frustrates customers.
  • Transition to Alianza ownership leaves service providers cautious about stability.
  • Limited innovation compared to newer UCaaS competitors noted by reviewers.
  • Migration challenges for enterprises relying heavily on legacy Metaswitch infrastructure.

MaX UC's Support Options

MaX UC's Alternatives