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Software Status:Active

About MaxCustomer

MaxCustomer is a customer relationship management (CRM) software from CellarStone Inc. that supports businesses in managing customer interactions and data. It combines marketing automation, sales tracking, and customer support features so businesses can improve customer engagement and retention. MaxCustomer helps organizations simplify lead management and effectively track sales performance. It also includes reporting tools to analyze customer behavior and satisfaction levels. Key capabilities: marketing automation sales tracking customer support reporting data analytics Best for: businesses that need a comprehensive solution for managing customer relationships and improving overall customer use.

MaxCustomer Details

Vendor
CellarStone Inc.
Year Launched
2000
Location
80, Cabrillo Hwy, Suite Q216,, Half Moon Bay, California 94019, US
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Manager, Sales Representative, Customer Support Representative, Marketing Specialist, Administrator
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Transportation.
Tags
CRM Software, MaxCustomer

MaxCustomer's In-App Market Place

Does MaxCustomer have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • 1. It significantly boosts sales by offering real-time tracking of leads and sales performance.
  • 2. It imves customer retention through active identification and prioritization of at-risk customers.
  • 3. It enhances team efficiency by enabling quick access to customer information for faster query resolution.
  • 4. It ensures data security and controlled access with its robust role-based security features.
  • 1. The vided text does not explicitly mention any cons, limitations, or potential downsides of the software.
  • 2. There is no information regarding customization options or scalability beyond "Up to 20 users" which might be a limitation for larger businesses.
  • 3. The text lacks details on integration complexities or potential costs associated with the extensive list of integrations.
  • 4. There's no mention of a mobile application or offline capabilities, which could be a drawback for field teams.

MaxCustomer's Support Options

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