Medialog Hotel logo

Medialog Hotel

by Medialog · Since 1988
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ActiveAvailable globally
Quick facts
VendorMedialog
Year launched1988
StatusActive
LocationMedialog 150 boulevard Massena 75013 Paris
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact sales

About Medialog Hotel

Medialog Hotel is a hotel management software from Perceptive Software that supports property management and operational efficiency. It includes guest management, reservations, and billing so hotel staff can manage daily operations with ease. The software allows for real-time updates and reporting, enabling managers to make informed decisions about occupancy and revenue. Medialog Hotel is designed to integrate with other hospitality solutions, facilitating a cohesive property management environment. Key capabilities: guest management reservations billing reporting integration Best for: hotel operators and managers that need effective tools for managing property operations.

Medialog Hotel is a comprehensive hotel property management system designed to help hoteliers and accommodation businesses centralise and automate core operational tasks within one unified platform rather than relying on multiple separate tools. It covers reservation and booking management, check‑in and check‑out processes, room assignment and rate control, guest profile handling, billing and folio management, and performance reporting, giving staff and management a clear and structured workflow for daily front desk and back office activities. The system is built to adapt to the needs of different types of properties from independent hotels to chains, with features that support flexible pricing, group bookings, and multi‑property visibility so managers can respond quickly to changes in demand and occupancy. Medialog Hotel also integrates with channel managers and online booking engines to keep availability and rates synchronised across third‑party distribution channels, reducing the risk of overbooking and helping capture more direct reservations. Additional tools such as automated emails to guests, dashboards with real‑time key performance indicators, and reporting for revenue, occupancy and guest patterns help hoteliers make more informed operational and strategic decisions.

Pros & Cons

What users like
  • +Hybrid deployment ensures operations continue even with intermittent internet.
  • +Automated reservation capture and prepayment workflows save time and reduce errors.
  • +Strong integration capabilities allow connections with revenue management, channel managers, and guest engagement solutions.
  • +Configurable and exportable reporting helps managers make data-driven decisions.
  • +ERP-like feature breadth covers front office, billing, multi-property access, CRM, and additional operations.
What users flag
  • Learning curve for advanced features, especially integrations and multi-property functions.
  • Feature depth may be overwhelming for very small properties.
  • User interface may feel traditional compared with newer cloud-native PMS.
  • Independent public reviews are limited, making broader user sentiment harder to assess.

Features

Key features

Hybrid Cloud & Local Property Management System; Combines on-premise reliability with cloud flexibility, ensuring operations continue even with unstable internet.
Automated Reservation Management; Integrates reservation data, supports online pre-check-in, deposits, and prepayments.
Front Office and Billing Tools; Handles planning, individual and group reservations, invoicing, billing, and daily/monthly closings with configurable reports.
Wide Integration Ecosystem; Connects with channel managers, distribution platforms, revenue tools, housekeeping, access control, telephony, and more via APIs.
Data Security and Real-Time Sync; Stores data simultaneously in the cloud and locally with continuous synchronization for safety and uptime.

Additional features

Multi-User, Multi-Property Support; Secure access for teams across different roles and locations.
Exportable and Configurable Reports; Reports available in PDF, Excel, and other formats for analysis.
Guest Profile and CRM Data Storage; Centralized profiles record stay history and preferences to personalize service.
Group and Rate Management; Manages complex bookings, tariff structures, and rate adjustments.
Complementary Applications; Includes tools for group management, tablet-based reception apps, and partner connectivity.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
11
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK🇩🇰DKK🇳🇴NOK

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