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melssCRM

by MEL Systems and Services · Since 1995
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ActiveAvailable globallyCloud
Quick facts
VendorMEL Systems and Services
Year launched1995
StatusActive
Location173, Developed Plots Estate, Perungudi, Chennai – 600 096 India
Countries servedGlobal
Languages5
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About melssCRM

MelssCRM is a software platform from MEL Systems and Services that supports electronic manufacturing, assembly, testing, and industrial automation. It combines features including telecom and photonics, defence development projects, and re-engineering so businesses can effectively manage complex manufacturing processes. The platform is designed to address obsolescence management and provides a reliable solution for industry 4.0 challenges. With a strong focus on delivering high-quality engineering and technology solutions, melssCRM caters to diverse sectors through automated test equipment and industrial IoT solutions. Key capabilities: telecom and photonics defence development projects re-engineering obsolescence management industrial automation Best for: manufacturers and engineers that need comprehensive support for electronic manufacturing and industrial automation projects.

melssCRM by MEL Systems and Services Ltd. is a cloud-based customer relationship management solution designed to streamline sales, marketing, and customer support processes for small to midsize businesses. Headquartered in Chennai, India, MELSS leverages over 25 years of industry experience to deliver a CRM platform that is both functional and adaptable. melssCRM offers a suite of features including lead management, opportunity tracking, campaign management, quotation and invoice generation, and customer service case handling. Its modular architecture allows businesses to customize the system to their specific operational needs.([Business-Software.com](http://Business-Software.com)) The user interface of melssCRM is designed with simplicity and efficiency in mind. The dashboard provides real-time insights into sales activities, customer interactions, and performance metrics. Navigation is intuitive, with logically organized menus and customizable widgets that allow users to tailor their workspace. Features such as drag-and-drop pipeline management and automated reminders enhance usability, making it accessible to users with varying levels of technical proficiency. Functionally, melssCRM encompasses a comprehensive range of tools to manage the entire customer lifecycle.

Pros & Cons

Pros
  • Customization Capabilities: Emphasis on customized interfaces and solutions to meet specific client needs.
  • Focus on Modern Technologies: Strong presence in Industry 4.0, IoT, and Industry 5.0 concepts.
  • Proven Client Satisfaction: Positive testimonials highlight their professionalism, knowledge, integration abilities, and positive impact on client operations (e.g., reduced material picking time, zero manual errors).
  • Comprehensive Service: Ability to provide complete solutions (mechanical, electrical, control system, software).
Cons
  • No Pricing Information: No mention of cost or pricing models, making it difficult to assess affordability.
  • Limited Specificity on "Partners": While "Partners" is a menu item, the content doesn't elaborate on who their partners are or the benefits of these partnerships.
  • Lack of Detailed Case Studies: While testimonials are positive, more in-depth case studies with quantifiable results could further strengthen their claims.

Features

Key features

World-Class Engineering & Technology Solutions

This is the overarching theme, emphasizing their expertise and quality across various domains.

Decades of Experience

Highlights their long-standing presence and presumably, deep knowledge in the industry.

Customized Automation & Test Solutions

Many of their offerings, like ATE, EV Test, and Battery Test systems, point towards tailored solutions for specific industrial needs.

Industry 4.0 & IoT Expertise

Their focus on Industrial IoT and Industry 5.0 blogs indicates a strong commitment to modern, connected manufacturing solutions.

Traceability & Error Proofing Systems

Explicitly mentioned in client testimonials, these are crucial for quality control and efficiency.

Integration of IT and OT

Their ability to seamlessly blend Information Technology and Operational Technology is a significant value proposition.

Comprehensive Semiconductor Manufacturing Solutions

They offer a full suite of products for this specific industry.

Additional features

Electronic Assembly & Testing

General category for their electronics manufacturing, testing, and repairing solutions.

Automated Test Equipment (ATE)

Includes measuring instruments, data acquisition & control systems, power sources, and customized interfaces.

UV Curing Solutions

Efficient and durable systems with uniform high optical power, various wavelengths, configurations, and sizes.

Industrial IoT Solutions

Design and development of hardware, firmware, and software for on-premise and cloud-based IoT implementations.

Electric Vehicle Test Solutions

Covers EV charging, electric propulsion, power electronics, motor, and transformer testing.

Battery Test System

Comprehensive solutions for reliability, regeneration, HIL Testbed, battery pack testing, simulation, and SoftPanels.

Collaborative Robots (COBOTs)

Support a wide range of payloads and reach, with high safety levels and flexibility.

Semiconductor Manufacturing Solutions

Materials, handlers, contactors, testing, tooling, and cleaning.

Batching Plant Solutions

Material handling, weighing, and batching solutions, including weigh hoppers/tanks, storage tanks, pneumatic conveying equipment, valves, and gates.

Solder Paste

Formulations for low-voiding, improved response-to-pause, stability, HiP minimization, reliable in-circuit testing, and enhanced SIR performance.

Services & Capabilities
Design and Development (IoT)

Implies their engineering capabilities in creating new solutions.

System Integration

Evident from their ability to integrate IT and OT, and provide complete solutions (as per testimonials).

Consultation/Understanding Implied Needs

Highlighted by client feedback on their interaction with production teams and coming up with suggestions.

Customer Support/Responsiveness

Praised by clients for quick response times.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇸🇬SGD🇳🇿NZD🇭🇰HKD

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