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About Mercafacil

Mercafacil is a retail management software from Instituto Metasocial that automates promotional management based on consumer behavior data for both physical and online stores. It combines data analytics, loyalty program management, and e-commerce integration to help businesses maximize profitability. With over 1,000 supermarket networks relying on Mercafacil, the platform supports a comprehensive 360-degree solution tailored for supermarkets. Users can access features like a loyalty club to strengthen customer relationships and cost-effective e-commerce solutions. Key capabilities: data analytics loyalty program management e-commerce integration promotional management customer insights Best for: retailers that need to improve their promotional strategies and drive sales effectively.

Mercafacil Details

Vendor
Instituto Metasocial
Year Launched
Location
Av. Rio Branco, 26 - Centro, Rio de Janeiro - RJ, 20090-003, Brazil
Deployment
Training Options
demo, account manager, community
Countries Served
This software is available in Brazil.
Languages
Portuguese, Spanish, English
Users
Sales Reps, Customer Service Agents, Marketing Managers, Business Development Executives
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM, customer relationship management, sales automation, marketing automation, lead management, customer service, salesforce automation, customer analytics

Mercafacil's In-App Market Place

Does Mercafacil have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

Sales Pipeline: Helps manage and visualize your sales process

from lead generation to closing deals

Email Marketing: Allows you to send targeted email campaigns to your contacts

Task Management: Helps you stay organized and on top of your tasks and deadlines

Reporting and Analytics: Provides insights into your sales performance and customer interactions

Mobile App: Enables you to access and update your CRM on the go

Social Media Integration: Connects your CRM with social media platforms to track customer interactions and engagement.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

BRL (R$), USD ($), EUR (€), GBP (£)

Pros & Cons

  • Easy to use interface
  • Customizable features to meet specific business needs
  • Integration with other platforms for seamless data sharing
  • Extensive reporting and analytics capabilities
  • Effective customer relationship management tools
  • Automation of repetitive tasks to streamline operations and increase productivity
  • Mobile accessibility for on-the-go management and communication
  • Real-time data updates for accurate decision-making
  • Scalable for businesses of all sizes
  • Excellent customer support and training resources
  • Limited customization options for user interface and reports
  • Steep learning curve for new users due to complex features and functions
  • Lack of integration with other popular CRM platforms and software
  • Limited customer support and documentation for troubleshooting issues
  • High cost for small businesses or startups
  • Inconsistent performance and bugs with frequent software updates

Mercafacil's Support Options

Chatbot

Available

Mercafacil's Alternatives