Metaforce

Additional features

Centralized Communication Platform

Manages all customer communication, including print, PDF, and online dialogs, in one unified system. This eliminates disparate systems and streamlines workflows.

Template-Based Document Creation

Uses reusable, object-oriented templates for efficient creation and updates of documents, ensuring consistency and reducing design time.

Data Integration

Connects with business systems (CRM, ERP, etc.) and external databases to personalize and automate communication with dynamic data.

Automated Workflows

Automates document production, distribution, and archiving, minimizing manual effort and improving efficiency.

Multi-Format Support

Handles various communication formats, including print, PDF, HTML for online dialogs, and text for SMS, catering to different customer preferences.

Interactive Online Dialogs

Enables the creation of smart, conversational online forms and dialogs for enhanced customer engagement and data collection.

Workflow Management

Facilitates complex workflows involving multiple recipients, approvals, and electronic signatures, streamlining business processes.

E-Signature Integration

Supports legally binding electronic signatures, accelerating agreements and eliminating paper-based processes.

Multi-Channel Distribution

Distributes communication across various channels, including email, SMS, web portals, and digital mailboxes, reaching customers where they are.

Real-Time Editing

Allows for real-time editing and updates of documents, ensuring accuracy and responsiveness.

Version Control

Tracks document versions and revisions, providing a history of changes and facilitating collaboration.

User Access Control

Manages user permissions and access levels, ensuring data security and compliance.

Low-Code/No-Code Template Development

Empowers business users to create and modify templates without requiring coding skills, reducing reliance on IT.

Object-Oriented Design

Uses object-oriented principles for efficient template management, enabling reuse of components and simplifying updates.

Compliance Control

Enforces compliance by ensuring only approved content is used and that legal information is locked, minimizing risks.

Brand Management

Maintains brand consistency across all communication materials, reinforcing brand identity and messaging.

Personalized Communication

Leverages customer data to personalize communication, increasing relevance and engagement.

Dynamic Content Generation

Generates content dynamically based on data and rules, creating tailored experiences for each customer.

API Integrations

Connects with CRM, ERP, and other business systems through APIs, enabling seamless data flow and integration.

Reporting and Analytics

Provides insights into communication performance through reporting and analytics, enabling data-driven optimization.

Robust Security

Implements robust security measures, including ISO 27001 and ISO 27018 certifications, to protect sensitive data.

Scalability

Handles high-volume communication needs, supporting business growth and peak demands.

Gradual Digital Transformation Support

Facilitates the transition from print to digital communication at the organization's pace.

Pre-population and Data Collection

Pre-populates forms with existing data and collects new information from customers, streamlining interactions.

Page-Oriented Template Creation

Supports page-oriented template creation for complex layouts and designs.

Direct Editing from Business Systems

Enables editing of documents directly from integrated business systems, simplifying workflows.

Automated Notifications

Sends automated notifications via SMS or email, keeping recipients informed and engaged.

Digital Mailbox Integration

Integrates with digital mailboxes for secure and convenient document delivery and retrieval.