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Meu App de Fidelidade

by Meu App de Fidelidade · Since 2021
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Active1+ countriesCloudFree tier
Quick facts
VendorMeu App de Fidelidade
Year launched2021
StatusActive
LocationRio de Janeiro, RJ 23092-190, BR
Countries served1+
Languages1
Integrations1+
Free tierYES
Free trial
Contact sales

About Meu App de Fidelidade

Meu App de Fidelidade is a loyalty program software from Meu App de Fidelidade designed for retail businesses. It combines a customer retention cycle, step-by-step guidance, and affiliate management so retailers can effectively engage both loyal and new customers. The platform allows businesses to reduce marketing costs while increasing customer retention by 25% and sales by up to 30%. Additionally, it supports the management of customer data to ensure accuracy, preventing issues when contacting clients. Key capabilities: customer retention cycle step-by-step guidance affiliate management user registration up to 70 customers Best for: retail businesses that need to retain customers and increase sales.

Meu App de Fidelidade by Meu App de Fidelidade is a Brazilian customer loyalty platform designed specifically to help small and medium-sized businesses (SMBs) engage and retain their customer base through branded loyalty programs. The primary goal of the software is to simplify the creation of custom mobile apps that reward loyal customers with points, discounts, or special promotions. It allows businesses to easily digitize stamp cards, set up reward structures, and manage client interactions via a mobile-first approach. With its localization focus, Meu App de Fidelidade stands out for offering tools that cater to Brazilian commerce, including integration with local payment methods and support for Portuguese. The user interface of Meu App de Fidelidade is built with simplicity and practicality in mind. It offers a clean dashboard for merchants to manage customers, rewards, and communications. Navigation is intuitive, with a sidebar menu that clearly separates key functions such as user management, analytics, reward setup, and promotional campaigns. The mobile app experience for end-users is polished and easy to use, making it appealing for both tech-savvy and non-tech users.

Pros & Cons

What users like
  • +No integration or customer registration simplifies setup for businesses and usage for customers.
  • +Focuses on leveraging existing customers, which is cheaper than new acquisition.
  • +Consolidates multiple loyalty programs into one app, reducing user friction.
  • +The fixed 1:1 point-to-real ratio builds customer confidence.
  • +Offers various plans from free to enterprise, catering to diverse business sizes.
What users flag
  • Without direct customer registration, detailed demographic or preference data might be harder to collect.
  • The scanning method assumes customers retain their purchase documentation.
  • Points are siloed per company, limiting broader customer ecosystem benefits.
  • Businesses still need to register gifts and publicize their program.
  • Customers without the ability to scan might face challenges.

Features

Key features

No Integration Needed
The platform operates independently, eliminating the complex and often costly process of integrating with a company's existing control system. This makes it accessible to a wider range of businesses.
No Customer Registration Required
Customers don't need to fill out lengthy forms or create accounts, simplifying the process for them and reducing friction, which addresses a common pain point of incorrect registration data.
Single App for Multiple Programs
Customers can access and manage loyalty points from various participating businesses within one "My Loyalty APP," solving the problem of multiple apps consuming storage and processing power on their phones.
QR/Barcode Scanning for Points
Earning points is as simple as scanning a QR code on a receipt or a barcode on an invoice, making the point accumulation process quick, easy, and transparent.
Transparent Point System (1 point = R$1.00)
The fixed and unchangeable conversion rate ensures clarity and trust for customers, addressing concerns about complex or opaque loyalty schemes.
Customizable Regulation & Rewards
Businesses can tailor the loyalty program's rules and choose from various gift and cashback options to best suit their needs and customer base.

Additional features

Creation of "Fans"
Focuses on building strong customer loyalty and advocacy.
Better Customer Understanding
Provides insights into customer consumption habits.
Customer Proximity
Helps businesses connect more closely with their customers.
Value-Focused (not Price)
Encourages customers to see the value in the company beyond just pricing.
Transparent Point System (1 point = R$1.00)
Ensures clarity in how points are earned and redeemed.
Single APP for All Loyalty Programs
Allows customers to manage multiple loyalty programs in one application.
QR Code/Barcode Scanning for Point Accumulation
Facilitates easy and quick earning of points.
Points for Every Real Spent
Customers earn 1 point for every R$1.00 spent.
No Point Communication Between Companies
Points earned at one company are specific to that company.
Company Registration
Easy process for businesses to set up their loyalty program.
Customizable Regulation
Businesses can adjust the rules of their loyalty program.
Gift and Cashback Registration
Businesses can offer various rewards to their customers.
Program Publicization Support
Encourages businesses to promote their loyalty program.
Multiple Pricing Plans (FREE, COPPER, BRONZE, SILVER, GOLD, DIAMOND)
Offers various tiers to suit different business sizes and needs.
Own Logo
Businesses can use their branding within the loyalty program.
Unlimited Freebies/Cashbacks
Available in most paid plans.
Multiple CNPJ Support (Silver, Gold, Diamond plans)
Suitable for groups of companies.
Contact Information Collection (via form)
Allows potential clients to reach out.
Direct Contact (Email & WhatsApp)
Provides alternative communication channels.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Brazil

Interface languages

Portuguese

Billing currencies

🇧🇷BRL

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