Mews logo

Mews

by Mews · Since 2012
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ActiveAvailable globally
Quick facts
VendorMews
Year launched2012
StatusActive
LocationCzech Republic Náměstí. I. P. Pavlova 5 120 00 Vinohrady
Countries servedGlobal
Languages5
Integrations100+
Free tier
Free trial
Contact sales

About Mews

Mews is a hospitality management system from Mews that enables automation to boost revenue and improve guest use. It combines a platform, customer stories, Mews PMS, capabilities, and a booking engine so hoteliers can manage their operations effectively. This cloud-native solution allows for real-time data access, efficient booking management, and improved reporting. Mews supports various functionalities that cater to the needs of modern hospitality businesses. Key capabilities: cloud-native architecture integrated booking engine comprehensive reporting tools user-friendly interface multi-property management Best for: hoteliers that need a reliable system to manage reservations, track guest preferences, and improve operational efficiency.

Mews is a robust, cloud-based property management system designed to modernize hotel operations and enhance guest experiences. Its platform centralizes reservations, check-in/out, housekeeping, and revenue management into a single, intuitive interface, reducing manual administrative work. The system’s automation features, like self-service check-in and direct booking integration, streamline operations while improving customer satisfaction. Mews also offers a flexible analytics dashboard that allows hoteliers to monitor performance, optimize pricing, and make informed decisions. Its marketplace and integrations enable connection with OTAs, accounting systems, and POS modules, extending functionality as needed. While its comprehensive features make it suitable for large hotel chains and multi-property operators, smaller properties may find pricing and setup somewhat complex. Overall, Mews stands out for its cloud-based accessibility, operational efficiency, and guest-focused automation, making it a top choice for hospitality businesses aiming to digitize processes and increase operational efficiency while maintaining high service quality.

Pros & Cons

What users like
  • +Streamlines hotel operations with cloud-based management and real-time access from any device
  • +Integrates seamlessly with multiple booking channels to prevent overbookings and revenue loss
  • +Offers self-service check-in and check-out improving guest satisfaction and reducing front desk workload
  • +Advanced analytics provide actionable insights for revenue optimization and operational efficiency
  • +Highly customizable workflows allow adaptation to different hotel sizes and operational structures
What users flag
  • Some features have a steep learning curve for staff unfamiliar with digital PMS tools
  • Advanced reporting requires proper setup, which can be time-consuming for new users
  • Integration setup for third-party apps may require technical expertise or IT support
  • Offline functionality is limited, making full operation difficult without a stable internet connection

Features

Key features

Cloud-based PMS
Centralizes property management operations in one digital platform
Automated Check-in/Check-out
Self-service digital solutions for faster guest handling
Booking Engine
Direct booking system integrated with the hotel’s website
Revenue Management
Tools to optimize room pricing and occupancy
Analytics Dashboard
Real-time reporting for operational insights and decision-making

Additional features

Channel Management
Synchronizes room availability across OTAs like Booking.com, Expedia
Housekeeping Management
Tracks cleaning schedules and staff assignments
Payment Processing
Integrated multi-currency payment gateway support
Guest CRM
Stores guest profiles, preferences, and history
POS Integration
Manages in-property sales like restaurants, bars, and spas
API & Integrations
Connects with accounting, marketing, and operational tools
Mobile Access
Supports smartphones and tablets for staff mobility
Customizable Workflows
Adjusts PMS processes to fit property needs
Multi-property Support
Centralized management for chains or groups

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
12
Billing currencies

Interface languages

English (UK)EspañolFrançaisNederlandsSvenska

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇯🇵JPY🇮🇳INR🇷🇺RUB🇸🇬SGD🇿🇦ZAR

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