Microsoft 365 for Jira logo

Microsoft 365 for Jira

by Atlassian · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorAtlassian
Year launched2002
StatusActive
LocationSydney, Australia
Countries servedGlobal
Languages1
Integrations2+
Free tierNO
Free trialYES
Contact salesYES

About Microsoft 365 for Jira

Microsoft 365 for Jira is a powerful integration tool that bridges the gap between communication and project management.

Microsoft 365 for Jira is a powerful integration tool that bridges the gap between communication and project management. By embedding Jira functionality directly into Microsoft tools like Outlook and Teams, it significantly reduces the need to switch between platforms, which improves productivity and workflow efficiency. The ability to convert emails into actionable Jira issues is particularly useful for support and operations teams handling large volumes of requests. Its Teams integration also enhances collaboration by allowing teams to discuss and manage tasks in real time. However, the software is best suited for organizations already invested in both ecosystems, as it depends heavily on them. While setup can be slightly technical, the long-term benefits outweigh the initial effort. Overall, it is a valuable solution for teams seeking tighter integration between communication and issue tracking systems.

Pros & Cons

Pros
  • Access to a wide range of features and functionalities for IT service management
  • Seamlessly connects Microsoft 365 tools with Jira, improving workflow efficiency across communication and project management platforms
  • Allows users to create and manage Jira issues directly from Outlook without switching between applications frequently
  • Deep Microsoft Teams integration enhances team collaboration through shared issue tracking and real-time updates
  • Reduces manual data entry by syncing emails, attachments, and conversations directly into Jira automatically
Cons
  • Some users have reported issues with syncing data between Microsoft 365 and Jira, leading to inconsistencies and errors in project management.
  • Integration features can be complex and difficult to set up, requiring in-depth knowledge of both platforms.
  • Limited customization options for how data is displayed and organized within Jira, making it challenging for some teams to adapt to the software.
  • Initial setup and user mapping process can be complex for teams without technical integration experience

Features

Key features

Outlook Integration

Convert emails into Jira issues directly from inbox

Microsoft Teams Integration

Collaborate on Jira tickets within Teams channels

Calendar Sync

Align Jira tasks with Outlook calendar schedules

Email Tracking

Link conversations to Jira issues for full visibility

Real-Time Notifications

Receive Jira updates inside Microsoft 365 tools

Additional features

Email to Issue Conversion

Create, update, and comment on Jira issues via Outlook

Teams Bot Support

Interact with Jira using bots in Microsoft Teams

Adaptive Cards

View and edit Jira tickets in rich card format inside Teams

Attachment Sync

Add email attachments directly to Jira issues

User Mapping

Match Microsoft users with Jira accounts seamlessly

Search Jira Issues

Access and search Jira tickets within Outlook or Teams

Issue Editing

Modify fields, status, and comments without leaving Microsoft apps

Security Compliance

Follows Microsoft 365 and Atlassian security standards

Multi-Project Support

Work across multiple Jira projects simultaneously

Notification Management

Customize alerts and updates across platforms

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
6
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD

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