Mida Billing & Accounting logo

Mida Billing & Accounting

by Mida Solutions · Since 2018
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Active1+ countriesCloudOn-premise
Quick facts
VendorMida Solutions
Year launched2018
StatusActive
LocationVia San Crispino, 46 – 35129 Padova (Italy)
Countries served1+
Languages10
Integrations
Free tier
Free trial
Contact salesYES

About Mida Billing & Accounting

Mida Billing & Accounting is a billing and accounting software/platform from Mida Solutions that helps manage communication costs effectively. It combines Mida for Microsoft Teams, Mida for Zoom, Mida for Professional UC, Contact Center, and Cloud & UCaaS services so organizations can gain insights into their telecommunications expenditures. This software allows businesses to track and analyze their communications costs across various platforms, providing a comprehensive overview. Mida's features support efficient reporting and billing, ensuring accuracy in financial management. Key capabilities: Mida for Microsoft Teams Mida for Zoom Mida for Professional UC Contact Center Cloud & UCaaS Best for: organizations that need to monitor and control their communication expenses.

Mida Billing & Accounting by Mida Solutions is a sophisticated call accounting software designed to streamline telecommunications cost management and usage analysis for businesses of all sizes. Targeted at CFOs, supervisors, communication managers, IT administrators, and enterprise decision-makers, the software provides a powerful platform for managing and analyzing telecommunication expenses with precision. Its primary purpose is to enhance financial oversight and operational efficiency by providing detailed reports and insights into communication activities. Key features include advanced cost analysis, call detail reporting, multi-site management, and customizable dashboards, making it an indispensable tool for organizations looking to optimize their communication infrastructure. The user interface of Mida Billing & Accounting stands out for its clean and intuitive design. The dashboard is user-friendly, offering a logical layout that allows users to navigate through various features effortlessly. The software incorporates clear visualization tools such as charts and graphs to represent data, which is particularly beneficial for decision-makers who need to interpret trends at a glance.

Pros & Cons

What users like
  • +Easy to use for the client, with good data aggregation.
  • +Useful for functional analysis and troubleshooting.
  • +Empowers clients to independently generate reports and perform analyses.
What users flag
  • Requires installation by MIDA personnel.

Features

Key features

Cost Center Configuration
Flexible tool to distribute communication costs across different departments or cost centers.
Traffic Cost Mapping
Understand how traffic costs relate to infrastructure for optimized routing and cost savings.
Cost Peak Monitoring
Identify unusual cost spikes to detect potential fraud or security breaches.
Reporting & Analysis
Web-based reporting with scheduling, sharing, and filtering options for in-depth cost analysis.
Multi-Level Aggregation
Reports aggregated by organizational or time attributes for comprehensive overviews.
Mediation for Billing Environments
Integration with existing billing systems like SAP.

Additional features

Flexible Cost Center Configuration
Distribute communication costs across various departments or cost centers, providing detailed cost breakdowns.
Traffic Cost Mapping
Analyze how communication traffic is routed through the infrastructure and associated costs, enabling optimization strategies.
Cost Peak Monitoring
Monitor cost fluctuations and identify unusual spikes that could indicate fraud or security issues.
Multi-Level Aggregation Reports
Generate reports aggregated by organizational attributes (e.g., department, location) or time attributes (e.g., daily, monthly) for comprehensive analysis.
Wide Range of Filters
Apply various filters to reports for more focused analysis and data segmentation.
Multi-Tag Segmentation
Use multiple tags to segment reports and cost centers for enhanced flexibility and granularity.
Cost Center Variation Adaptation
Adapts to changes in cost center structures over time, ensuring accurate reporting.
Optimized for Multi-Branch/Multi-Site Companies
Designed to handle the complexities of multi-location organizations.
Multi-Currency Support
Supports multiple currencies for international businesses.
Reporting & Accessibility
100% Web-Based
Accessible from any device with a web browser.
Available on All Devices
Compatible with desktops, laptops, tablets, and smartphones.
Scheduled Reports
Schedule reports to be generated and delivered automatically at preferred intervals.
Report Sharing via Email
Easily share reports with team members through email.
Embedded Call-Detail Report
Drill down into individual call details for troubleshooting and in-depth analysis.
Reports in Textual and Graphic Format
Offers both textual and graphical representations of data for better visualization.
Exports in Various Formats
Export reports in Excel (.xls), CSV (.csv), text (.txt), and PDF (.pdf) formats.
Custom Logo and Colors
Brand reports with custom logos and colors for professional presentation.
Security & Compliance
Configurable Hidden Digits
Hide sensitive digits in call records to comply with privacy regulations.
Multi-Level Access Profile
Control user access to reports based on their roles and responsibilities, ensuring data security.
Technical & Integration
Flexible Rates Definition
Configure and manage rates with flexibility, including import/export functionality.
Support for Rate Plans
Supports various rate plans for different types of calls or services.
Up to 10 Types of Attributes
Associate up to 10 different attributes (e.g., site, cost center) with each phone, with non-hierarchical and time-varying values.
Mediation for Billing Environments (e.g., SAP)
Can act as a mediation layer between communication systems and existing billing environments like SAP.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
10
Interface languages
14
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇭🇰HKD🇸🇬SGD🇮🇳INR🇨🇳CNY🇵🇭PHP🇲🇽MXN🇧🇷BRL

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