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midcom Suite

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Software Status:Discontinued

About midcom Suite

Midcom Suite is a cloud-based software platform from Midcom GmbH that focuses on CRM, ERP, PSP, FSM, and mobile applications. It provides features such as Portfolio management, 24h-Notdienste.App, Bauhof.App, Bill & Go App, and Building-Service.App so businesses can effectively manage sales, customer service, facility service, and field service operations. The software supports renting instead of purchasing, offering flexibility to users. With reliable applications tailored for various industries, midcom Suite caters to diverse operational needs. Key capabilities: Portfolio management 24h emergency services Construction yard applications Billing solutions Building service applications Best for: businesses that need comprehensive management of customer interactions and operational processes without the upfront costs.

midcom Suite Details

Vendor
Midcom GmbH
Year Launched
Location
Midcom GmbH, Anton-Böhlen-Straße 25, 49356 Diepholz, Germany
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish, Norwegian, Danish, Finnish, Russian, Japanese, Chinese, Korean.
Users
Sales Managers, Marketing Coordinators, Customer Service Representatives, IT Administrators, Data Analysts, Financial Managers, Human Resources Professionals.
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Transportation, Government, Nonprofit, Real Estate, Construction, Energy, Agriculture, Technology, Media, Legal, Consulting, Insurance
Tags
CRM, Midcom, Midcom GmbH, Suite, customer relationship management

midcom Suite's In-App Market Place

Does midcom Suite have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. Midcom Suite - Email Marketing Plugin: Allows users to create and send email marketing campaigns directly from their CRM software.

2. Midcom Suite - Social Media Integration: Enables users to connect their social media accounts to their CRM software

making it easier to engage with customers on multiple platforms.

3. Midcom Suite - Reporting and Analytics: Provides in-depth reporting and analytics tools to track sales performance

customer interactions

and marketing campaigns within the CRM software.

4. Midcom Suite - Custom Forms Builder: Allows users to create customized forms for lead generation

customer feedback

and more

directly within the CRM software.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€), USD ($), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), DKK (kr), KRW (₩)

Pros & Cons

  • Customizable interface to fit the specific needs of the business
  • Integration with other software systems for seamless data sharing and workflow
  • Automated processes to improve efficiency and reduce manual tasks
  • Advanced analytics and reporting capabilities for data-driven decision making
  • Scalable solution that can grow with the business
  • Dedicated customer support and training resources for successful implementation and use
  • Interface design is outdated and not user-friendly
  • Lack of integration with other software systems
  • Steep learning curve for new users
  • Limited customization options for specific business needs
  • Slow response time for customer support inquiries
  • Expensive pricing for small to medium-sized businesses
  • Limited reporting and analytics capabilities
  • Occasional glitches and bugs in the system.

midcom Suite's Support Options

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