About ML Work Orders
ML Work Orders is a work order management software from Follett Software, LLC that helps organizations manage and track maintenance and service requests. It provides features such as a user-friendly interface, automated notifications, and detailed reporting so users can efficiently handle work order processes. The software allows for the tracking of requests from initiation to completion and offers the ability to assign tasks to specific personnel. Additionally, it integrates with existing systems to ensure a smooth flow of information. Key capabilities: work order tracking automated notifications reporting and analytics task assignment system integration Best for: facilities managers and maintenance teams that need to manage service requests effectively.
The Follett Facilities Suite Work Orders module is presented as a powerful, centralized solution for facility maintenance programs, specifically targeting the complex needs of school districts. The software aims to significantly enhance operational efficiency, claiming to reduce labor needed for processing by fifty percent or more and cutting work order response times to less than a day. This is achieved through automations and an intuitive, simple interface that eliminates the reliance on manual forms and paper documentation, storing asset documents, manuals, and warranty cards digitally in one organized, user-friendly location. The module boasts an array of robust features that extend far beyond simple ticketing. It supports custom routing and automated assignments for maintenance, custodial, and technology requests, allowing for approval paths tailored to specific facilities and request types. Key data management features include consolidating work order history, preventative maintenance schedules, photos, and O&M manuals. Furthermore, it incorporates powerful asset management, leveraging a QR code generator to manage devices and assets effectively, alongside inventory tracking that alerts staff when supplies are low, ensuring long-term maximum lifetime value for district assets.
Pros & Cons
- Designed specifically for K-12 schools, making it highly relevant to educational facility operations.
- Modular structure allows customization by selecting only needed components.
- Automated routing and alerts significantly reduce maintenance response times.
- Digital document storage eliminates paperwork and simplifies audits.
- Integration with Destiny Educator Platform enables unified school data management.
- Built-in preventive maintenance helps extend asset lifespans and reduce repair costs.
- Pricing details are not publicly available, requiring direct sales contact for quotes.
- Primarily focused on U.S. K-12 districts, limiting global or commercial use cases.
- Lacks an in-app marketplace for third-party add-ons or extensions.
- No explicit live chat or chatbot support available on the official website.
- May be over-featured and complex for small institutions with limited facilities.
- Requires internet access for most functions due to its cloud-based nature.
Features
Key features
Enhances collaboration by automatically notifying relevant staff about maintenance issues and updates in real time.
Uses automation and digital document storage to reduce work order response times and eliminate manual paperwork.
Cuts labor costs and long-term maintenance expenses through automated processing and preventative maintenance scheduling.
Consolidates work order history, assets, maintenance records, and manuals into a single secure platform accessible from any device.
Tracks and manages assets with QR code functionality to extend asset lifespans and simplify tracking.
Automates preventive maintenance schedules to ensure optimal performance and reduce downtime.
Allows users to submit feedback after completed work orders for performance evaluation.
Tracks and calculates replacement costs, including Facility Condition Index (FCI) per building area.
Supports data sharing and syncing between the Follett Destiny Educator Platform and other applications via API.
Additional features
Generate, track, and manage facility work orders through an easy-to-use digital interface.
Configure approval paths by request type or facility for streamlined processing.
Send real-time updates and notifications to staff for each request.
Store manuals, instructions, and warranties electronically for quick access.
Manage and track maintenance assets with QR code generation and identification.
Monitor supplies, set thresholds, and receive automatic low-stock alerts.
Plan recurring maintenance tasks to extend equipment life.
Manage school district devices with tracking and integration tools.
Collect post-completion feedback to assess maintenance quality.
Record issues, monitor repair costs, and calculate FCI metrics.
Create and manage long-term facility improvement plans.
Monitor energy usage and track utility costs across facilities.
Access and update digital drawings for better spatial management.
Consolidate maintenance history, assets, and preventive tasks in one place.
Generate data reports and performance dashboards for decision-making.
Connect with external systems or productivity software to streamline workflows.
Set user permissions for staff, administrators, and maintenance teams.
Access all modules from web-enabled mobile devices.
Oversee maintenance projects with budget tracking and scheduling tools.
Manage facility use requests and approval workflows.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to ML Work Orders
eFACiLiTY® Tenant/Utilities Billing Software
eFACiLiTY® Tenant/Utilities Billing Software is a module for automating the monthly billing process in multi-tenanted…
PSIwebware Janitorial Software
PSIwebware (JAMS/TAMS) is a "heavy-duty" management platform for companies that treat facility maintenance with engineering-level…
fmXpert
FmXpert is a facilities management software from Facilities Management Essentials designed to automate and simplify…
WattNow Software
WattNow Software is a data analytics platform from Wattnow that provides real-time energy consumption monitoring.…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About ML Work Orders
ML Work Orders is a work order management software from Follett Software, LLC that helps organizations manage and track maintenance and service requests. It provides features such as a user-friendly interface, automated notifications, and detailed reporting so users can efficiently handle work order processes. The software allows for the tracking of requests from initiation to completion and offers the ability to assign tasks to specific personnel. Additionally, it integrates with existing systems to ensure a smooth flow of information. Key capabilities: work order tracking automated notifications reporting and analytics task assignment system integration Best for: facilities managers and maintenance teams that need to manage service requests effectively.
ML Work Orders Details
ML Work Orders's In-App Market Place
Does ML Work Orders have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), CHF (CHF), SGD (S$), HKD (HK$), INR (₹), BRL (R$), NZD (NZ$), SEK (SEK), KRW (₩), AED (د.إ)
Pros & Cons
- Designed specifically for K-12 schools, making it highly relevant to educational facility operations.
- Modular structure allows customization by selecting only needed components.
- Automated routing and alerts significantly reduce maintenance response times.
- Digital document storage eliminates paperwork and simplifies audits.
- Integration with Destiny Educator Platform enables unified school data management.
- Built-in preventive maintenance helps extend asset lifespans and reduce repair costs.
- Pricing details are not publicly available, requiring direct sales contact for quotes.
- Primarily focused on U.S. K-12 districts, limiting global or commercial use cases.
- Lacks an in-app marketplace for third-party add-ons or extensions.
- No explicit live chat or chatbot support available on the official website.
- May be over-featured and complex for small institutions with limited facilities.
- Requires internet access for most functions due to its cloud-based nature.
ML Work Orders's Support Options
Email Address
support@masterlibrary.comContact
(585) 270-6676Community Forums
https://www.follettcommunity.com/s/ML Work Orders's Alternatives
eFACiLiTY® Tenant/Utilities Billing Software
eFACiLiTY® Tenant/Utilities Billing Software is a module for automating the monthly billing process in multi-tenanted…
PSIwebware Janitorial Software
PSIwebware (JAMS/TAMS) is a "heavy-duty" management platform for companies that treat facility maintenance with engineering-level…
fmXpert
FmXpert is a facilities management software from Facilities Management Essentials designed to automate and simplify…
WattNow Software
WattNow Software is a data analytics platform from Wattnow that provides real-time energy consumption monitoring.…
