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MobiFactory

by MobiFactory · Since 2018
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Active1+ countriesCloud
Quick facts
VendorMobiFactory
Year launched2018
StatusActive
Location1, Place Jules Ferry, Lyon, Auvergne-Rhône-Alpes 69006, FR
Countries served1+
Languages1
Integrations12+
Free tierN/A
Free trialN/A
Contact salesYES

About MobiFactory

MobiFactory is a mobile application development software from MobiFactory that helps users create and manage mobile applications. It includes a user-friendly interface, customizable templates, and analytics tools to provide insights into app performance. This allows developers and businesses to efficiently build apps tailored to their specific needs. MobiFactory supports cross-platform functionality, enabling applications to run on both iOS and Android devices without the need for separate codebases. The software also offers cloud storage for easy access and management of app data. Key capabilities: mobile app builder analytics integration template customization cloud storage cross-platform support Best for: developers and businesses that need to create and manage mobile applications effectively.

MobiFactory by MobiFactory is a CRM solution designed to address the customer engagement, retention, and operational efficiency needs of modern businesses, particularly those in retail, telecommunications, and mobile service delivery. The platform's primary objective is to empower companies to manage customer relationships across multiple channels while automating key sales and service processes. MobiFactory boasts a comprehensive suite of tools including lead tracking, campaign management, customer lifecycle monitoring, and analytics. Its emphasis on mobile-first integration and multi-channel communication makes it particularly suited for organizations aiming to engage clients on smartphones, social platforms, and in-store. The user interface of MobiFactory is sleek, responsive, and clearly designed with a mobile-centric user base in mind. Its dashboard is minimalist but informative, displaying key metrics such as customer acquisition rates, active campaigns, and service issues at a glance. The navigation is menu-driven, with collapsible sidebars and a smart search function that allows users to jump between records and modules quickly. MobiFactory’s UI supports multiple languages and device resolutions, which enhances its usability for global teams.

Pros & Cons

Pros
  • Enables uninterrupted work regardless of internet connectivity.
  • Developed by ergonomists for intuitive and efficient use.
  • Saves time and improves follow-up through automated alerts and actions.
  • Connects with essential tools like Outlook and ERP systems.
  • Optimized for use on smartphones, catering to on-the-go professionals.
Cons
  • The sheer number of features might be overwhelming for some users.
  • Data hosting location might be a concern for organizations with specific data residency requirements outside of France.
  • While many features are listed, the descriptions are often brief and might lack detailed explanations.
  • the primary focus seems to be on sales and management teams, potentially limiting its appeal to other departments.

Features

Key features

Offline Mode

MobiCRM is one of the few CRM solutions that works without an internet connection (Wi-Fi or 4G), ensuring users can access and work with their data anywhere, anytime, with automatic synchronization upon reconnection.

Ergonomic Design

Designed by ergonomists specifically for salespeople and managers, the interface prioritizes ease of use and efficiency, allowing users to accomplish tasks with minimal clicks.

Automated Alerts

The programmable automation engine keeps users informed about critical updates such as new business won, completed actions, and quotes signed, as well as reminders for follow-ups and appointments.

Bi-directional Calendar Synchronization

Seamlessly synchronizes appointments made in Outlook with MobiCRM and vice versa, ensuring all scheduling information is consistent across platforms.

Integrated Visit Management

Allows users to define visit frequencies for clients (weekly, monthly, yearly) in bulk and provides reports to identify over-visited and under-visited clients.

Mobile Quote and Signature Capture

Enables salespeople to edit quotes and obtain client signatures directly on their smartphones, streamlining the sales process.

Mobile and Web Access

A new generation CRM accessible on both smartphones and the web.

ERP and Internal Tool Integration

Interfaces with existing ERP systems and other internal tools for seamless data flow.

Customizable

Offers customization options to adapt to specific business needs.

Innovative Functions and Automations

Equipped with numerous advanced features and automation capabilities.

Offline Mode

Works without Wi-Fi or 4G, ensuring accessibility in various environments.

Exceptional Response Times

Optimized for speed and efficiency, even in offline mode.

Automatic Synchronization

Data is automatically updated when an internet connection is restored.

Ergonomic Design

Designed for ease of use by salespeople and managers.

Minimal Clicks

Streamlined interface to help users get to the essentials quickly.

Programmable Automation Engine

Allows users to set up automated alerts and actions.

Secure Environment

Hosted by Microsoft Azure in France with a dedicated, secure, protected, and backed-up database.

Additional features

Bi-directional Calendar Synchronization

Automatically synchronizes appointments with Outlook.

Visit Management

Allows defining visit frequencies for clients in bulk.

Visit Report

Helps identify over-visited and under-visited clients.

Mobile Order Taking

Enables editing quotes and obtaining client signatures on smartphones.

Contact Creation from Email

Allows creating contacts directly from emails.

Email Importing

Imports emails into the CRM.

Outlook Add-in

Enables creating contacts, accounts, deals, and saving emails within the 360-degree client view from Outlook.

Voice Dictation for Meeting Minutes

Allows recording meeting notes using voice.

Photo Capture and Annotation

Enables taking photos and adding comments with an integrated image editor.

Automated Actions

Automates tasks based on predefined triggers.

Business and Quote Management

Provides a view of the business portfolio by milestone with target achievement percentages and retrieves quotes, orders, and invoices.

Recurring Revenue (RMR) Tracking

Identifies the recurring revenue generated per customer.

Subscription Management

Manages subscription-based business models.

Action Management

Allows managing, assigning, and bulk-modifying tasks.

Team Motivation Tools

Includes features for results monitoring, interview reports, and integrated team messaging.

Shared Information Hub

Provides a central place to share customer news, business updates, photos, videos, and messages.

Multi-Channel Prospecting Campaign Module

Manages email and phone-based prospecting campaigns.

LinkedIn Prospect Import

Allows importing prospects from LinkedIn.

Email Updates with Dropcontact

Integrates with Dropcontact to update email addresses.

Internal Request Management

Manages internal requests.

Project Management

Manages internal projects.

Ticket Management

Manages support or internal tickets.

Purchasing Department Management

Features tailored for purchasing department workflows.

Validation Process Management

Manages approval workflows (e.g., discounts, account openings, expense reports).

Native Integration with MobiProcess

Integrates with MobiProcess for managing internal workflows.

Custom Pages and Fields

Allows creating tailored pages and fields.

Dedicated Database

Provides a separate database for each client.

Personalization

Offers various personalization options.

Integration of Requests into Roadmap

Allows users to influence future development.

Co-construction and Codesign

Involves users in the development process.

Proposal and Quote Templates

Enables standardization of sales documents.

Waze Integration

Allows one-click navigation to addresses using Waze.

ROI Calculation Tool

Offers a tool to calculate the return on investment of the CRM project.

Multi-Channel Digital Prospecting Module

Integrated module for managing email and phone campaigns.

LinkedIn Lead Import (Sales Navigator)

Specifically mentions importing leads from LinkedIn Sales Navigator.

Email Importing (Outlook Plugin)

Highlights the Outlook plugin for importing emails.

Automatic Contact Creation from Email

Identifies and offers to create new contacts from emails.

Ergonomic Design (Emphasis)

Re-emphasizes the focus on user-friendly design.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
9
Billing currencies

Available in

france

Interface languages

French

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB

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