monday sales CRM logo

monday sales CRM

by monday.com · Since 2012
No reviews yet
ActiveAvailable globallyCloud
Quick facts
Vendormonday.com
Year launched2012
StatusActive
Location6 Yitzhak Sadeh St , 13 Floor, Tel Aviv, Israel 6777506, IL
Countries servedGlobal
Languages14
Integrations26+
Free tierN/A
Free trialYES
Contact salesYES

About monday sales CRM

Monday sales CRM is a CRM software from monday.com that helps collect leads and improve the customer use. It includes features like AI-driven insights, customizable workflows, and one-click automation to provide full visibility into the sales funnel. This allows sales teams to save time and maximize engagement with every contact. The platform also supports integration with other tools for a broader sales process management. Users can tailor the CRM to fit their specific sales cycles quickly. Key capabilities: AI insights Custom workflows One-click automation Full sales funnel visibility Integration support Best for: sales teams that need to manage leads and automate their sales processes efficiently.

monday sales CRM by [monday.com](http://monday.com) is a highly versatile and customizable customer relationship management (CRM) software designed to streamline sales processes, manage customer interactions, and enhance team collaboration. It caters to sales teams, marketing professionals, customer support representatives, project managers, and small business owners, among others. The software provides a centralized platform where users can track leads, automate workflows, manage deals, and analyze sales performance efficiently. With a cloud-based infrastructure accessible via web, iOS, and Android devices, monday sales CRM ensures seamless operation across different environments. One of its most notable strengths is its extensive integration capabilities, supporting a wide range of third-party applications such as Google Drive, Slack, Microsoft Outlook, HubSpot CRM, Stripe, Zendesk, and Shopify, allowing businesses to synchronize their existing tools with the CRM system. The user interface of monday sales CRM is modern, visually appealing, and intuitive, making it one of the most user-friendly CRM solutions available. The platform utilizes a clean, minimalistic design with drag-and-drop functionality, color-coded labels, and customizable dashboards, allowing users to tailor the workspace to their specific workflow.

Pros & Cons

Pros
  • Customizable: Offers extensive customization options to tailor the system to specific needs.
  • Good Customer Support: Many users report attentive and helpful customer support.
  • Centralized Customer Information: Keeps all customer data in one place for better organization.
  • Powerful Integrations: Connects with various other business tools.
  • Flexible Boards: Allows for the creation of boards for different purposes like client management, lead generation, and project management.
  • Efficient Contact Tracking: Helps stay on top of client interactions with follow-up reminders.
  • Automation Features: Automations are highlighted as a valuable tool.
Cons
  • Lagging User Interface: Some users have experienced lag when navigating the interface.
  • Troublesome Mac Desktop Version: The desktop version for Mac is reported to be problematic compared to the online version.
  • Difficulty Prioritizing Jobs: Some users find it hard to prioritize tasks and get an overview of incomplete items for a contact.
  • Potential for High Pricing: The cost can be a hurdle for smaller teams, especially for accessing advanced tools.
  • Occasional Technical Errors/Crashes: The system has reportedly crashed a few times for some users.
  • Time Tracking in Pricier Version: The time tracking feature is not available in the lower-priced versions.
  • Wish for Client Access to Certain Boards: Some users would like to give clients access to specific boards.
  • Workflow Features Not Always Smooth (Based on one negative review): One user experienced issues with the workflow features.

Features

Key features

Intuitive and AI-Powered CRM

Designed to be user-friendly and enhanced with artificial intelligence.

Automated Task Generation (AI)

Turns ideas and meeting outcomes into actionable tasks.

Email Composition and Rephrasing (AI)

Assists in writing and refining emails.

Content Generation and Summarizing (AI)

Helps create and condense content.

Formula Building (AI)

Assists in creating formulas within the CRM.

Customizable in Minutes

Easily tailored to fit specific sales cycles without coding.

Automations

Saves time by automating repetitive sales tasks.

Sequences & Mass Emails

Enables efficient outreach with personalized sequences and mass email capabilities.

Integrations with Favorite Tools

Connects with various essential business applications.

Dedicated Mobile App

Allows users to manage their pipeline on the go.

Lead Management

Centralizes, qualifies, and scores leads from any source.

Deal Management

Tracks and manages deals through the sales pipeline.

Account & Contact Management

Organizes and manages customer and contact information.

Post-Sales Management

Supports processes after a sale is made.

Sales Operations

Provides tools to streamline sales processes.

Additional features

Intuitive CRM

Designed with ease of use in mind.

AI-Powered

Enhanced with artificial intelligence for various tasks.

Automated Task Generation (AI)

Automatically creates tasks from ideas or meeting notes.

Email Composition and Rephrasing (AI)

Helps users write and refine their emails.

Content Generation and Summarizing (AI)

Can generate and summarize text content.

Formula Building (AI)

Assists in creating and implementing formulas.

Customizable

Allows users to tailor the CRM to their specific sales cycle.

Edit Deal Stages

Ability to modify the stages in the sales pipeline.

Add Unlimited Columns

Flexibility to add as many data fields as needed.

Manage Multiple Pipelines

Supports managing more than one sales pipeline simultaneously.

Automations

Enables one-click automation of repetitive tasks.

Automatic Lead Assignment

Automatically assigns new leads to sales representatives.

Reminder Settings

Allows users to set up reminders for upcoming activities.

Email Open Notifications

Notifies users when a lead opens an email.

Sequences

Feature for creating automated sequences of personalized emails.

Mass Emailing & Tracking

Ability to send bulk emails and track their performance.

AI Email Writing

Uses artificial intelligence to help write effective emails.

Integrations

Connects with various popular business tools.

Dedicated Mobile App

Provides a mobile-optimized experience for managing the CRM on the go.

Automatic Call Logging (Mobile App)

Automatically records phone calls.

Report Status Checking (Mobile App)

Allows users to check the status of reports.

New Activity Addition (Mobile App)

Enables users to add new activities directly from their mobile device.

Lead Management
Collect Leads from Any Source
Centralize Every Lead
Qualify Leads
Automatic Lead Scoring (based on custom criteria)
Deal Management

(Implied as a core CRM function)

Account & Contact Management

(Implied as a core CRM function)

Post-Sales Management

Supports activities and processes after a deal is closed.

Sales Operations

Tools to optimize and manage sales processes.

Templates

Access to pre-designed templates for various sales activities.

SMB

Features and pricing tailored for small and medium-sized businesses.

Enterprise

Solutions designed for larger organizations with more complex needs.

Nonprofits

Specific offerings for nonprofit organizations.

App Marketplace

Access to a marketplace of integrations and add-ons.

24/7 Support

Around-the-clock customer support.

Features (Navigation Link)

Indicates a dedicated page listing all features.

Docs

Access to product documentation and guides.

Automations (Navigation Link)

Highlights the automation capabilities.

AI (Navigation Link)

Emphasizes the AI-powered features.

Dashboards

Provides visual representations of key sales data.

Kanban

Offers a Kanban-style view for managing deals and tasks.

Gantt

Includes Gantt charts for project and timeline visualization (potentially related to sales projects).

monday products (Navigation Link)

Link to other products offered by monday.com.

monday work management

Task and workflow management platform.

monday dev

Product development and project management tool.

monday service

Customer service and support platform.

WorkCanvas

A collaborative whiteboard and visual workspace.

WorkForms

Tool for creating and managing online forms.

Use cases (Navigation Link)

Examples of how monday CRM can be used in different industries.

Marketing

Use cases for marketing teams.

Project management

Use cases for managing sales-related projects.

Sales

Specific use cases for sales teams.

Developers

Resources and information for developers.

HR

Use cases for human resources (potentially related to sales team management).

IT

Use cases for IT teams (potentially related to CRM implementation and management).

Operations

Use cases for operations teams (potentially related to sales operations).

Construction

Use cases for the construction industry (though the main focus here seems to be general CRM).

Company (Navigation Link)

Information about monday.com.

About us

Information about the company's mission and values.

Careers - We're hiring!

Information about job opportunities.

Insights for leaders

Resources for business leaders.

Press

Press releases and media mentions.

Customer stories

Examples of how customers are using monday.com products.

Become a partner

Information about partnership opportunities.

Sustainability & ESG

Information about the company's sustainability efforts.

Affiliates

Information about the affiliate program.

Emergency Response

Information about the company's response to emergencies.

Investor relations

Information for investors.

Resources (Navigation Link)

Access to various support and learning materials.

Help Center

Comprehensive knowledge base and support articles.

Community

Online forum for users to connect and share knowledge.

Blog

Articles and insights on various topics.

What's new

Information about recent updates and features.

Academy

Learning platform with courses and tutorials.

Global events

Information about upcoming events.

monday spaces

Collaborative workspaces within the platform.

Startup for startup

Program for startup companies.

App development

Resources for developing apps for the monday.com platform.

Find a partner

Directory of monday.com partners.

Hire an expert

Marketplace for hiring monday.com experts.

Compare

Resources for comparing monday.com with other software solutions.

Security

Information about the platform's security measures.

Terms and privacy

Legal documents related to terms of service and privacy.

Privacy policy

Detailed information about the company's privacy practices.

Your privacy choices

Options for managing privacy settings.

Status

Real-time status updates on the platform's performance.

24/7 support

(Repeated) Constant customer support availability.

Contact us

Information for contacting monday.com.

Pricing

Details about the different pricing plans.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic
USD 12/mo
billed monthly
Standard
USD 17/mo
billed monthly
Pro
USD 28/mo
billed monthly

Countries & Languages

Global
Countries served
14
Interface languages
28
Billing currencies

Interface languages

GermanEnglishFrenchItalianJapaneseKoreanDutchPolishPortugueseRussianSpanishSwedishTurkishChinese (Traditional)

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇬SGD🇭🇰HKD🇳🇿NZD🇮🇳INR🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇲🇽MXN🇵🇭PHP🇰🇷KRW🇧🇷BRL🇷🇺RUB🇹🇷TRY🇭🇺HUF🇵🇱PLN🇨🇿CZK🇨🇱CLP🇨🇴COP🇦🇷ARS

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