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Software Status:Active

About Mopinion

Mopinion is a feedback software platform from Mopinion that helps improve user and customer use. It provides real-time user feedback for websites, apps, and emails, enabling organizations to understand user behavior and motivations. This platform combines features such as feedback collection, analysis tools, and reporting capabilities to support informed decision-making. With Mopinion, businesses can effectively gather insights to improve their digital properties. The software is designed for various roles and industries, offering tailored solutions to meet specific needs. Key capabilities: feedback collection analysis tools reporting capabilities solutions by role solutions by industry Best for: organizations seeking to improve their digital interfaces through user feedback.

Mopinion Details

Vendor
Mopinion
Year Launched
2015
Location
Mariniersweg 151-01 3011 NK, Rotterdam The Netherlands
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
Netherlands
Languages
English, Dutch, Spanish, German, French, Italian, Portuguese, Japanese
Users
Administrator, Analyst, Marketer, Customer Support Representative, Product Manager
Industries Served
Ecommerce & Retail, Finance & Insurance, Technology & Software, Automotive, Telcos, Media, Government & NPOs, Travel & Hospitality
Tags
Customer Experience

Mopinion's In-App Market Place

Does Mopinion have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • Covers websites, native apps, and email, providing a holistic view of the customer journey.
  • Focuses on revealing the "why" behind customer behavior, complementing quantitative data with qualitative insights.
  • The conversational survey format significantly increases respondent engagement and provides richer feedback.
  • Plays well with a wide array of existing digital marketing tools, streamlining workflows.
  • While it offers "Smart Recaps," there's no explicit mention of advanced AI or machine learning for deeper insight generation from unstructured feedback.
  • Primarily focuses on collecting feedback through surveys, which might not capture all passive user experiences or frustrations.
  • While it mentions "Insights & Actions" and "Smart Recaps," there's no detailed description of the reporting dashboards, visualization options, or advanced analytics features.

Mopinion's Support Options

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