About Motivarnos
Motivarnos is a gamification software from Gamefica that supports team engagement and motivation. It combines features such as goal tracking, achievement recognition, and performance analytics so teams can foster a competitive spirit and improve collaboration. This application is designed to improve productivity and team morale through engaging activities and challenges. Users can customize gamification elements to fit their specific team dynamics and objectives, ensuring that each member stays motivated and committed. Key capabilities: goal tracking achievement recognition performance analytics team challenges customization options Best for: team leaders and HR professionals that need to boost engagement and motivation within their teams.
Motivarnos is a specialized and effective cloud-based software for employee engagement and performance, with a strong focus on gamified incentives for call and contact center agents. Its core strength lies in its ability to motivate and engage employees through a fun and competitive platform, which has been proven effective in this specific industry. The platform provides a comprehensive suite of tools for feedback, recognition, and performance tracking, including valuable microlearning capabilities. While it is particularly well-suited for businesses in the call center industry, especially within Spanish-speaking markets, it has some notable drawbacks. Limited public information on pricing, integrations, and broader applicability to other industries is a concern. Nevertheless, for contact center managers seeking a gamified and effective solution to boost agent performance, engagement, and retention, Motivarnos is a compelling option.
Pros & Cons
- +Gamified approach to commercial challenges, creating a more engaging and fun experience for employees.
- +Specialized focus on call centers and agents, providing a tailored solution for this specific industry.
- +Includes microlearning and training elements to improve employee skills without taking them offline.
- +Promotes constant recognition and healthy competition through customizable badges, leaderboards, and challenges.
- +Provides robust performance measurement tools, including monitoring KPIs, productivity, and the knowledge cycle.
- +Enables communication with agents, including instant training updates.
- +Offers customizable features and adaptability to specific business needs.
- +Aids in reducing absenteeism rates, idle time, and average handling time (AHT).
- +Can lead to increased customer satisfaction (NPS).
- +Available in Spanish, with a primary focus on Spanish-speaking markets.
- −Limited market presence and brand recognition in non-Spanish-speaking markets.
- −Some reviewers have noted potential issues with unrelated products with similar names, creating potential brand confusion.
- −Limited information is publicly available on integrations, pricing, and API access.
- −Primarily focused on call centers, potentially limiting its applicability in other industries.
- −Effectiveness relies on consistent use and participation from both employees and management.
- −Support options and language support may be limited outside of its primary market.
- −No explicit information on integrations with common HR platforms or workforce management systems is readily available.
Features
Key features
- Gamified Commercial Challenges
- A web-based solution that uses gamification to run commercial challenges, including badges, leaderboards, tournaments, and challenges, to engage and motivate employees and improve sales results.
- Microlearning and Training
- Provides instant, offline training and microlearning modules for agents, enhancing skills and product knowledge.
- Performance Tracking and Analytics
- Includes real-time analytics to track KPIs, monitor agent performance, and measure productivity and quality of knowledge, enabling data-driven decisions.
- Employee Recognition
- A constant recognition system that uses badges, virtual coins, and leaderboards to motivate agents and foster a positive, competitive environment.
- Multi-Platform Access
- Accessible via a web-based interface, enabling communication and engagement from various devices.
Additional features
- Performance Management
- Manages employee performance, including KPIs and quality of knowledge.
- Employee Recognition
- Features badges, leaderboards, and rewards to boost morale and motivate agents.
- Progress Tracking
- Tracks employee progress on goals, knowledge, and overall performance.
- Goal Management
- Allows for setting and tracking employee goals and objectives, often tied to gamified challenges.
- Surveys & Feedback
- Includes tools for conducting surveys, polls, and feedback sessions to gather insights into employee sentiments.
- Engagement Tracking
- Monitors and tracks employee engagement levels over time.
- Employee Onboarding
- Supports the onboarding process for new agents, including training.
- Chat/Messaging
- Provides built-in chat or messaging capabilities for internal communication.
- Gamification
- Incorporates gamification elements to drive employee participation and motivation.
- Benchmarking
- Compares performance and engagement against industry standards.
- Feedback Management
- Manages the collection and analysis of employee feedback.
- Reporting/Analytics
- Provides reporting and analytics tools for tracking engagement and performance.
- Employee Reward Programs
- Includes features for implementing and managing employee reward programs.
- Question Library
- Provides a library of pre-designed questions for training and feedback forms.
- Employee Management and Database
- Offers features for managing employee information and a centralized database.
- Employee Portal
- Offers a portal where employees can access features and resources.
- Contests and Tournaments
- Creates and runs tournaments and contests to motivate teams towards specific goals.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Motivarnos
Motivarnos is a gamification software from Gamefica that supports team engagement and motivation. It combines features such as goal tracking, achievement recognition, and performance analytics so teams can foster a competitive spirit and improve collaboration. This application is designed to improve productivity and team morale through engaging activities and challenges. Users can customize gamification elements to fit their specific team dynamics and objectives, ensuring that each member stays motivated and committed. Key capabilities: goal tracking achievement recognition performance analytics team challenges customization options Best for: team leaders and HR professionals that need to boost engagement and motivation within their teams.
Motivarnos Details
Motivarnos's In-App Market Place
Does Motivarnos have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($)
Pros & Cons
- Gamified approach to commercial challenges, creating a more engaging and fun experience for employees.
- Specialized focus on call centers and agents, providing a tailored solution for this specific industry.
- Includes microlearning and training elements to improve employee skills without taking them offline.
- Promotes constant recognition and healthy competition through customizable badges, leaderboards, and challenges.
- Provides robust performance measurement tools, including monitoring KPIs, productivity, and the knowledge cycle.
- Enables communication with agents, including instant training updates.
- Offers customizable features and adaptability to specific business needs.
- Aids in reducing absenteeism rates, idle time, and average handling time (AHT).
- Can lead to increased customer satisfaction (NPS).
- Available in Spanish, with a primary focus on Spanish-speaking markets.
- Limited market presence and brand recognition in non-Spanish-speaking markets.
- Some reviewers have noted potential issues with unrelated products with similar names, creating potential brand confusion.
- Limited information is publicly available on integrations, pricing, and API access.
- Primarily focused on call centers, potentially limiting its applicability in other industries.
- Effectiveness relies on consistent use and participation from both employees and management.
- Support options and language support may be limited outside of its primary market.
- No explicit information on integrations with common HR platforms or workforce management systems is readily available.
Motivarnos's Support Options
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