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Mottel

by VALTEC · Since 1993
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ActiveAvailable globallyCloud
Quick facts
VendorVALTEC
Year launched1993
StatusActive
LocationBaltec Co., Ltd. 6-22-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 3rd floor, Shinjuku Square Tower
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About Mottel

Mottel is a communication software from VALTEC that supports business messaging and collaboration. It combines secure messaging, file sharing, and task management so teams can communicate efficiently. Mottel facilitates real-time discussions, allows users to share documents easily, and helps in managing projects through task assignments. The platform is designed to improve teamwork and ensure that important information is readily accessible. Users appreciate the customizable notifications and integration with other tools for a unified workflow. Key capabilities: Secure messaging File sharing Task management Real-time collaboration Integration with third-party apps Best for: businesses and teams that need effective communication solutions for project management and collaboration.

Mottel BY VALTEC is a cloud-based communication software designed to streamline telephony needs for businesses of all sizes. Its primary purpose is to provide a robust platform for managing both internal and external calls, offering features such as call forwarding, voicemail-to-email, call queues, and automated attendants. The software supports multi-device use, allowing users to access and share data remotely, which is particularly beneficial for organizations with remote or distributed teams. The user interface of Mottel BY VALTEC is intuitive and user-friendly. It features a centralized management dashboard that enables managers to monitor incoming calls and respond rapidly, enhancing the end-user experience. The platform is designed with ease of navigation in mind, making it simple for users to locate various call functions and manage their communication channels efficiently. In terms of functionality and features, Mottel BY VALTEC stands out with its comprehensive suite of tools. It offers a virtual private branch exchange (PBX) solution that integrates voice calling, messaging, and video conferencing into a unified platform. This integration allows for efficient call management and ensures that every call is handled professionally.

Pros & Cons

What users like
  • +1. Cost-effective: Offers a flat rate for up to 20 devices, which can be cheaper than per-user pricing for other cloud PBX services, especially for businesses with multiple employees using different devices.
  • +2. Number Portability: Allows users to keep their existing phone numbers when switching to the service, avoiding disruption and inconvenience.
  • +3. High Sound Quality: Claims to provide stable calls through dedicated data centers in multiple regions, addressing potential connectivity issues with other cloud PBX providers.
  • +4. In-house Development: The service's applications, software, and data center PBX are developed in-house, enabling quick responses to customer requests and easy implementation of user-friendly features.
  • +5. Extensive Features: Offers a wide range of features as standard, including softphone, online faxing, CTI, and chat, with additional options like call recording and a reception system.
What users flag
  • 1. Limited Information on Software: The advertisement focuses on the service and its benefits, but provides little detail about the actual software interface, features, or technical requirements.
  • 2. Potential Vendor Lock-in: As the entire system is developed in-house, there might be limited flexibility for integrating with other third-party software or services.
  • 3. Dependence on Internet Connection: Like any cloud-based service, the quality and reliability of the service depend heavily on the user's internet connection.
  • 4. Potential Learning Curve: While the service claims to be user-friendly, switching to a new system may require some time and effort for users to learn and adapt.
  • 5. Limited Information on Scalability: While the service mentions plans for large companies, the advertisement primarily focuses on small to medium-sized businesses, and there is limited information on how well the service scales to accommodate very large enterprises.

Features

Key features

1. Cost-Effective Pricing
Offers a flat-rate pricing model for up to 20 devices, which can be more cost-effective than per-user pricing, especially for businesses with multiple users per device.
2. Phone Number Portability
Allows businesses to keep their existing phone numbers when switching to the cloud PBX, minimizing disruption and maintaining brand recognition.
3. High-Quality Calls
Utilizes dedicated data centers across Japan to ensure stable and clear call quality, addressing potential concerns about call stability with cloud-based systems.
4. In-House Development and Support
All applications, software, and data center PBX are developed in-house, enabling quick responses to customer requests and customized solutions.
5. Comprehensive Feature Set
Includes a wide range of standard features, such as softphones, online faxing, CTI, and chat, providing a complete communication solution.
6. Flexible Configuration
Can be used in conjunction with existing business phones and multifunction devices, allowing for a smooth transition and integration with existing infrastructure.

Additional features

1. Cloud-Based PBX
Provides PBX functionality over the internet.
2. Flat-Rate Pricing
Offers a fixed monthly fee for up to 20 devices.
3. Phone Number Portability
Allows keeping existing phone numbers.
4. Multiple Data Centers
Utilizes dedicated data centers across Japan for stable call quality.
5. In-House Development
All software and infrastructure are developed in-house.
6. Extensive Feature Set
Includes a wide range of standard features.
7. Flexible Configuration
Can be used with existing business phones and devices.
8. Communication Features
9. Softphone
Allows making calls from a computer.
10. Online Faxing
Enables sending and receiving faxes online.
11. CTI (Computer Telephony Integration)
Integrates phone system with computer applications.
12. Business Chat
Provides a platform for internal communication.
13. Call Recording
Offers optional call recording functionality.
14. Reception System
Optional feature for directing calls to the appropriate person.
15. Interactive Voice Guidance (IVR)
Optional feature for automated call routing.
16. Browser Phone
Optional feature for making calls from a web browser.
17. Auto Call
Optional feature for automated outbound calling.
18. Public Address System/Doorphone Integration
Optional feature for integrating with PA systems and door phones.
19. Signage Integration
Optional feature for displaying information on digital signage.
20. Telephone Answering Service
Optional feature for outsourcing call answering.
21. Measures Against Nuisance Calls
Optional features for blocking unwanted calls.
22. Intercom Transceiver
Optional feature for intercom functionality.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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