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About moveXM

MoveXM is a churn management software from TTR group that helps prevent customer churn efficiently and automatically. It combines Voice of the Customer, Customer use Management, and Net Promoter Score so companies can maximize customer loyalty and reduce churn. This AI-supported platform aids industry-leading companies in adapting to the increasing willingness of customers to switch providers, thereby maintaining stability and performance. moveXM emphasizes the importance of customer relationships over contracts, allowing businesses to work faster and more efficiently. Key capabilities: Voice of the Customer Customer use Management Net Promoter Score Request demo HOSTED & MADE IN GERMANY Best for: companies that need effective churn management solutions.

moveXM Details

Vendor
TTR group
Year Launched
1995
Location
Dreieichstraße 59, D-60594 Frankfurt, DE
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German
Users
Customer Service Representatives, Sales Agents, Customer Success Managers, Marketing Analysts
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Experience, CXM, Feedback Management, AI Analytics, Churn Prevention, Net Promoter Score (NPS), Sentiment Analysis, Customer Satisfaction, Voice of the Customer (VoC)

moveXM's In-App Market Place

Does moveXM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)

Pros & Cons

  • Comprehensive Feature Set: Offers a wide range of tools for customer experience management.
  • AI Integration: Utilizes AI for efficient feedback analysis and actionable insights.
  • Scalable Solution: Suitable for businesses of all sizes, from SMEs to large enterprises.
  • User-Friendly Interface: Intuitive design facilitates ease of use and quick onboarding.
  • Robust Support: Multiple support channels, including 24/7 live assistance.
  • Pricing Transparency: Lack of publicly available pricing information may hinder initial decision-making.
  • Limited Language Support: Currently supports only English and German, which may be restrictive for some users.
  • In-App Marketplace: Absence of a dedicated marketplace for add-ons or third-party integrations.
  • Integration Details: Limited public information on the breadth and depth of available integrations.
  • Mobile App Availability: No specific mention of dedicated mobile applications for on-the-go access.

moveXM's Support Options

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