MRI Evolution logo

MRI Evolution

by MRI Software · Since 1971
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorMRI Software
Year launched1971
StatusActive
Location28925 Fountain Parkway Solon, OH 44139 United States
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About MRI Evolution

MRI Evolution is a Facilities Management System from MRI Software that manages everything from basic maintenance to full Enterprise FM. It combines property management, intelligent solutions for thriving communities, and financials so that CRE professionals can control costs while increasing productivity. This platform helps teams manage various aspects of facilities with ease and efficiency. MRI Evolution has been recognized with the 2025 IDC SaaS CSAT Award for Facilities Management, reflecting its effectiveness in promoting better management practices. Key capabilities: select region property management financials intelligent solutions digital workforce apps Best for: CRE professionals that need comprehensive facilities management solutions.

MRI Evolution is a premium, enterprise-class Facilities Management (FM) and CAFM platform developed by MRI Software, designed to provide comprehensive, unified management of both hard (asset maintenance) and soft (workplace services) FM. Its key strength lies in its scalability, robust compliance features, and its adoption of technologies like AI and IoT for advanced, predictive asset lifecycle management. MRI Evolution is the ideal choice for large Service Providers, Property Owners, and Enterprises with complex, multi-site portfolios across diverse industries who need a single, reliable platform to unify disparate operations and ensure strict SLA and regulatory adherence. Despite its high, quote-based cost and potential implementation complexity, its global support, mobile workforce integration (MRI Evolution GO), and deep integration into the broader MRI ecosystem make it a powerful, future-proof strategic investment.

Pros & Cons

What users like
  • +Provides a fast, dedicated, and purpose-built interface for engineers and contractors in the field
  • +Maintains safety, regulatory compliance, and SLA adherence
  • +It ensures high availability, security, and long-term development commitment.
  • +Combines Hard and Soft FM services on a single database,
What users flag
  • It has a steep learning curve for new users and adminitrators
  • Implementation can be lengthy and require specialized consultancy.
  • Pricing not available publicly

Features

Key features

Total FM (Hard and Soft Services)
Provides a single platform to manage both hard services (maintenance, assets) and soft services (room booking, cleaning, security, purchase orders).
AI-Powered Asset Lifecycle Management
Uses predictive analytics and AI to track assets, plan preventive and reactive maintenance, reduce downtime, and strengthen asset performance with forward-looking insights.
Comprehensive Compliance & Safety
Automates compliance checks, creates inspection checklists, manages certifications and permits, and locks down SLA targets and PPM schedules for legal and corporate safety adherence.
Mobile Workforce Solutions (MRI Evolution GO)
Provides mission-critical mobile access to engineers and contractors, allowing them to receive tasks, update work orders, and access data in the field in real-time.
Configuration and Integrations Hub
Offers tools to customize dashboards, reports, and workflows and integrates seamlessly with numerous third-party systems and smart building technologies (IoT, Energy Management) via an API.

Additional features

Work Order Management
Create, track, and complete maintenance work, including automated helpdesk escalation.
Preventive Maintenance (PPM)
Schedule planned maintenance based on industry-standard or custom schedules.
Resource Planning
Visually assess and assign engineers to work orders based on skills and proximity.
Asset Lifecycle Management
Record and manage fixed and portable assets in a multi-tiered register.
BIM Module
Allows virtual navigation and modeling of building layouts to pinpoint assets and potential issues.
SLA Management
Monitor task progress against Service Level Agreements (SLAs) with traffic-light alerts.
Vendor/Contractor Management
Tools for onboarding, compliance, certification, and task assignment for external teams.
Billing & Invoicing
Features to manage and process invoices and billing related to FM work (Invoice Management).
Self-Service Portal (MRI@yourservice)
Allows tenants and end-users to log service requests and engage with FM teams.
Powerful Data Segregation
Ensures individuals or teams only see the data relevant to their facility, contract, or region.
Management Reporting
Generate powerful, configurable reports for informed, data-driven decision-making.
API Access
Provides an API to enable custom integrations with third-party systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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