About MRI Evolution
MRI Evolution is a Facilities Management System from MRI Software that manages everything from basic maintenance to full Enterprise FM. It combines property management, intelligent solutions for thriving communities, and financials so that CRE professionals can control costs while increasing productivity. This platform helps teams manage various aspects of facilities with ease and efficiency. MRI Evolution has been recognized with the 2025 IDC SaaS CSAT Award for Facilities Management, reflecting its effectiveness in promoting better management practices. Key capabilities: select region property management financials intelligent solutions digital workforce apps Best for: CRE professionals that need comprehensive facilities management solutions.
MRI Evolution is a premium, enterprise-class Facilities Management (FM) and CAFM platform developed by MRI Software, designed to provide comprehensive, unified management of both hard (asset maintenance) and soft (workplace services) FM. Its key strength lies in its scalability, robust compliance features, and its adoption of technologies like AI and IoT for advanced, predictive asset lifecycle management. MRI Evolution is the ideal choice for large Service Providers, Property Owners, and Enterprises with complex, multi-site portfolios across diverse industries who need a single, reliable platform to unify disparate operations and ensure strict SLA and regulatory adherence. Despite its high, quote-based cost and potential implementation complexity, its global support, mobile workforce integration (MRI Evolution GO), and deep integration into the broader MRI ecosystem make it a powerful, future-proof strategic investment.
Pros & Cons
- +Provides a fast, dedicated, and purpose-built interface for engineers and contractors in the field
- +Maintains safety, regulatory compliance, and SLA adherence
- +It ensures high availability, security, and long-term development commitment.
- +Combines Hard and Soft FM services on a single database,
- −It has a steep learning curve for new users and adminitrators
- −Implementation can be lengthy and require specialized consultancy.
- −Pricing not available publicly
Features
Key features
- Total FM (Hard and Soft Services)
- Provides a single platform to manage both hard services (maintenance, assets) and soft services (room booking, cleaning, security, purchase orders).
- AI-Powered Asset Lifecycle Management
- Uses predictive analytics and AI to track assets, plan preventive and reactive maintenance, reduce downtime, and strengthen asset performance with forward-looking insights.
- Comprehensive Compliance & Safety
- Automates compliance checks, creates inspection checklists, manages certifications and permits, and locks down SLA targets and PPM schedules for legal and corporate safety adherence.
- Mobile Workforce Solutions (MRI Evolution GO)
- Provides mission-critical mobile access to engineers and contractors, allowing them to receive tasks, update work orders, and access data in the field in real-time.
- Configuration and Integrations Hub
- Offers tools to customize dashboards, reports, and workflows and integrates seamlessly with numerous third-party systems and smart building technologies (IoT, Energy Management) via an API.
Additional features
- Work Order Management
- Create, track, and complete maintenance work, including automated helpdesk escalation.
- Preventive Maintenance (PPM)
- Schedule planned maintenance based on industry-standard or custom schedules.
- Resource Planning
- Visually assess and assign engineers to work orders based on skills and proximity.
- Asset Lifecycle Management
- Record and manage fixed and portable assets in a multi-tiered register.
- BIM Module
- Allows virtual navigation and modeling of building layouts to pinpoint assets and potential issues.
- SLA Management
- Monitor task progress against Service Level Agreements (SLAs) with traffic-light alerts.
- Vendor/Contractor Management
- Tools for onboarding, compliance, certification, and task assignment for external teams.
- Billing & Invoicing
- Features to manage and process invoices and billing related to FM work (Invoice Management).
- Self-Service Portal (MRI@yourservice)
- Allows tenants and end-users to log service requests and engage with FM teams.
- Powerful Data Segregation
- Ensures individuals or teams only see the data relevant to their facility, contract, or region.
- Management Reporting
- Generate powerful, configurable reports for informed, data-driven decision-making.
- API Access
- Provides an API to enable custom integrations with third-party systems.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About MRI Evolution
MRI Evolution is a Facilities Management System from MRI Software that manages everything from basic maintenance to full Enterprise FM. It combines property management, intelligent solutions for thriving communities, and financials so that CRE professionals can control costs while increasing productivity. This platform helps teams manage various aspects of facilities with ease and efficiency. MRI Evolution has been recognized with the 2025 IDC SaaS CSAT Award for Facilities Management, reflecting its effectiveness in promoting better management practices. Key capabilities: select region property management financials intelligent solutions digital workforce apps Best for: CRE professionals that need comprehensive facilities management solutions.
MRI Evolution Details
MRI Evolution's In-App Market Place
Does MRI Evolution have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Provides a fast, dedicated, and purpose-built interface for engineers and contractors in the field
- Maintains safety, regulatory compliance, and SLA adherence
- It ensures high availability, security, and long-term development commitment.
- Combines Hard and Soft FM services on a single database,
- It has a steep learning curve for new users and adminitrators
- Implementation can be lengthy and require specialized consultancy.
- Pricing not available publicly
MRI Evolution's Support Options
Contact
+1 800 321 8770+1 80MRI Evolution's Alternatives
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