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Software Status:Active

About Multi CRM

Multi CRM is a CRM software from MultidadosTI that connects technology, data, and people to deliver performance at every stage of the customer journey, from pre-sale to post-sale. It includes solutions by segment, pre and post-sales CRM, and a billing module to support comprehensive customer management. This platform helps organizations simplify their interactions and improve customer satisfaction through data-driven insights. Additionally, Multi CRM provides tailored solutions that cater to specific industry needs and offers intuitive user interfaces for ease of use. Key capabilities: solutions by segment pre and post-sales CRM billing module data analytics customer feedback integration Best for: businesses that need an effective solution for customer relationship management across their operations.

Multi CRM Details

Vendor
MultidadosTI
Year Launched
1986
Location
Rua Santo Albano, São Paulo, SP BR
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
Brazil
Languages
Portuguese
Users
Sales Managers, Marketing Managers, Customer Service Representatives, Account Executives
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM

Multi CRM's In-App Market Place

Does Multi CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), RUB (₽), MXN (Mex$), BRL (R$), SGD (S$), AED (د.إ), CHF (Fr.)

Pros & Cons

  • Manages the entire customer lifecycle in one platform.
  • Provides immediate data through dashboards and customizable reports.
  • Offers direct credit checks and automated debt management.
  • Automates workflows and lead distribution for efficiency.
  • Enables personalized SLA configuration for better customer service.
  • A wide range of features might lead to a steeper learning curve.
  • Achieving full benefit might require significant initial setup and customization.
  • The text mentions integrations but lacks specifics on supported systems.
  • The description heavily emphasizes sales and customer service, potentially lacking in other areas like marketing automation.
  • While a mobile app for the portal is mentioned, the extent of CRM feature accessibility on mobile is not fully detailed.

Multi CRM's Support Options

Chatbot

Available

Multi CRM's Alternatives