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Software Status:Active

About My Work Scheduler

My Work Scheduler is a cloud application from Webcom advancements designed to simplify the scheduling of customer service work. It provides features such as a drag and drop interface, the ability to create customer work orders and assign them to staff on the work scheduler calendar, and the option to create daily, weekly, and yearly recurring work tasks. Additionally, it includes Google Places address validation and auto-fill functionality for customer and staff addresses. Users can also click on existing customer service jobs to edit and update them easily. Key capabilities: drag and drop scheduling recurring task creation address validation work order management job editing Best for: customer service managers that need to efficiently manage and schedule work tasks.

My Work Scheduler Details

Vendor
Webcom Innovations
Year Launched
2015
Location
Canada
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
small businesses in the customer service industry that typically work off-site.
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Manufacturing, Transportation, Construction, Government, Non-profit, Information Technology, Consulting
Tags
Workforce scheduling, Employee management, Time tracking, Task scheduling, Shift management, Employee availability

My Work Scheduler's In-App Market Place

Does My Work Scheduler have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Ease of Use: Simple drag-and-drop interface for scheduling shifts, making it easy for managers and employees to use.
  • 2. Mobile Access: A mobile app that allows employees to check schedules, clock in/out, and request time off from anywhere.
  • 3. Time Tracking: Built-in time tracking to automatically track hours worked and integrate with payroll systems.
  • 4. Labor Compliance: Tracks overtime and ensures compliance with labor laws, reducing legal risks.
  • 5. Employee Availability: Allows employees to submit their availability and preferences, helping managers create optimal schedules.
  • 1. Limited Advanced Features: Some advanced features such as customizable workflow automation are not available in lower-tier plans.
  • 2. Pricing for Small Teams: The premium features might be too costly for smaller teams or businesses just starting out.
  • 3. Lack of Deep Integration Options: The integration capabilities are limited compared to other workforce management solutions.
  • 4. Learning Curve: While the software is user-friendly, some users may take time to fully explore and utilize all the available features.
  • 5. No In-App Marketplace: Lacks an in-app marketplace for third-party plugins or additional features.

My Work Scheduler's Support Options

My Work Scheduler's Alternatives