About MyCompass
MyCompass is a patient engagement platform from RelateCare that supports healthcare organizations in improving communication with patients. It provides features such as appointment reminders, patient education materials, and secure messaging so patients remain informed and engaged in their care. This platform is designed to facilitate better patient-provider interaction and improve overall satisfaction with healthcare services. MyCompass also includes analytics tools to track patient engagement metrics and reporting capabilities to help organizations measure the impact of their initiatives. Key capabilities: appointment scheduling secure messaging patient education analytics dashboard reporting tools Best for: healthcare providers that need to improve patient engagement and improve communication strategies.
MyCompass is a human-centered, social service case management platform designed to help individuals, families, and organizations achieve meaningful life goals while improving organizational efficiency and engagement. The platform emphasizes a person-directed approach, allowing those served to actively participate in goal setting, planning, and tracking progress, all while ensuring secure, confidential, and collaborative data management. MyCompass integrates qualitative and quantitative data, providing dashboards, reports, and timelines that capture both stories and measurable outcomes. Its community mapping tools help connect individuals to local resources, activities, and services, supporting holistic goal achievement. Daily log notes, calendar views, and secure storage enable caregivers and organizations to monitor activities, interventions, and incidents effectively, enhancing accountability and communication across teams. Each individual maintains a dynamic profile, or “About” page, that evolves with their progress, preferences, and achievements, creating a living record of development. MyCompass is flexible for multiple social services contexts, including disability services, children’s services, housing support, education, employment planning, and health and wellbeing.
Pros & Cons
- +Empowers individuals to actively participate in goal setting and planning.
- +Integrates multiple service providers for improved coordination and reduced data silos.
- +Generates both qualitative and quantitative reports for meaningful outcome measurement.
- +Intuitive interface simplifies adoption for staff, families, and individuals served.
- +Flexible platform suitable for diverse social service programs and organizations.
- −May require training for users unfamiliar with digital case management tools.
- −Focused on social services, limiting applicability to healthcare or commercial sectors.
- −Advanced reporting features may need administrator guidance for customization.
- −Dependent on internet access for full functionality and real-time updates.
- −Continuous profile updating may require regular engagement from individuals and families.
Features
Key features
- Planning Tools
- Helps individuals and organizations create, track, and achieve goals.
- Profile Pages
- Enables people served to tell their story and track progress.
- Data Dashboards
- Provides real-time qualitative and quantitative data for reporting.
- Community Mapping
- Connects individuals to local resources, activities, and services.
- Daily Log Notes
- Records case notes securely, with visibility by authorized users.
- Calendar Views
- Displays planned activities and schedules for coordinated support.
- Secure Storage
- Ensures confidentiality and protection of all personal and case data.
Additional features
- Goal Management
- Tracks objectives and steps required for individuals’ success.
- Timeline Feature
- Shows activity history, notes, and progress updates over time.
- Reporting Tools
- Generates meaningful reports for organizations, funders, and individuals.
- Collaboration Tools
- Enables multiple service providers to coordinate interventions efficiently.
- Person-Directed Approach
- Empowers individuals to participate actively in their own planning.
- Customizable Profiles
- Supports personal stories, interests, and communication preferences.
- Notifications & Alerts
- Keeps teams informed about upcoming activities and changes.
- Multi-Service Integration
- Connects with various social services and agencies for seamless support.
- Intuitive Interface
- Designed for ease of use by staff and service users.
- Continuous Updates
- Allows profiles and plans to evolve as needs change.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About MyCompass
MyCompass is a patient engagement platform from RelateCare that supports healthcare organizations in improving communication with patients. It provides features such as appointment reminders, patient education materials, and secure messaging so patients remain informed and engaged in their care. This platform is designed to facilitate better patient-provider interaction and improve overall satisfaction with healthcare services. MyCompass also includes analytics tools to track patient engagement metrics and reporting capabilities to help organizations measure the impact of their initiatives. Key capabilities: appointment scheduling secure messaging patient education analytics dashboard reporting tools Best for: healthcare providers that need to improve patient engagement and improve communication strategies.
MyCompass Details
MyCompass's In-App Market Place
Does MyCompass have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
CAD ($)
Pros & Cons
- Empowers individuals to actively participate in goal setting and planning.
- Integrates multiple service providers for improved coordination and reduced data silos.
- Generates both qualitative and quantitative reports for meaningful outcome measurement.
- Intuitive interface simplifies adoption for staff, families, and individuals served.
- Flexible platform suitable for diverse social service programs and organizations.
- May require training for users unfamiliar with digital case management tools.
- Focused on social services, limiting applicability to healthcare or commercial sectors.
- Advanced reporting features may need administrator guidance for customization.
- Dependent on internet access for full functionality and real-time updates.
- Continuous profile updating may require regular engagement from individuals and families.
MyCompass's Support Options
Email Address
support@relatecare.comContact
1-800-123-4567Documentation
https://www.relatecare.com/mycompass/documentationCommunity Forums
https://community.relatecare.comMyCompass's Alternatives
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