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MyGuestCare

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Software Status:Active

About MyGuestCare

MyGuestCare is a guest management software from RGI Solutions that assists in managing guest experiences. It offers features such as digital check-in, customer engagement tools, and feedback collection so users can effectively interact with guests and improve service delivery. The platform allows hotels and hospitality businesses to simplify their operations and improve guest satisfaction through real-time communication. Additionally, MyGuestCare supports integrations with popular property management systems for cohesive data management. Key capabilities: digital check-in feedback collection customer engagement tools real-time communication system integrations Best for: hotels and hospitality businesses that need to improve guest use and operational efficiency.

MyGuestCare Details

Vendor
Mycomp
Year Launched
2004
Location
Vico II Barone Rossi 2, Cagliari, Cagliari 09125, Italy
Deployment
Training Options
demo, account manager, community
Countries Served
Italy
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic.
Users
Hotel Owners and General Managers, Front Desk/Reception Staff, Reservations Agents, Revenue and Yield Managers, CRM/Guest Relations Coordinators, Housekeeping Supervisors, Operations Managers, IT/Systems Administrators, Finance and Accounting Staff, Marketing and Sales Coordinators
Industries Served
Independent Boutique Hotels, Large Tourist Villages and Resorts, Campgrounds and Holiday Parks, Multi-Property Hotel Groups and Chains, Italian and Sardinian Hospitality Market
Tags
Hospitality, Property Management, Hotel, Mycomp, MyGuestCare

MyGuestCare's In-App Market Place

Does MyGuestCare have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CNY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), HKD ($)

Pros & Cons

  • Automates ISTAT and Police reports for Italy, saving significant time on daily bureaucratic tasks
  • Integrated quote-to-booking CRM drives direct sales and contributes noticeably to overall revenue growth
  • Booking Engine and PMS share the same database, ensuring data consistency across the system
  • Feature set and support are tailored for Italy, limiting usefulness for international properties
  • Configuring complex yield rules and exceptions often requires expert assistance during initial setup

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