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Software Status:Active

About myGUESTS

MyGUESTS is a guest management software from ASSETGUEST that assists hospitality businesses in managing guest interactions and data. It combines reservation management, guest communication, and feedback collection so businesses can efficiently handle guest experiences. This platform helps simplify check-in processes and gather insights for service improvement. myGUESTS also allows hotels and similar establishments to communicate important information to guests via their preferred channels. Key capabilities: reservation management guest communication feedback collection reporting tools integration with property management systems Best for: hospitality operators that need to improve guest interactions and manage reservations effectively.

myGUESTS Details

Vendor
Swiss Solvesit
Year Launched
2003
Location
Am Haidberg 25 36093 Kuenzell Germany
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian
Users
Manager, Front Desk Staff, Housekeeping Supervisor, Maintenance Technician, Property Owner, Guest
Industries Served
Hotels, guesthouses, B&Bs, vacation rentals, hostels, and small lodging businesses.
Tags
Cloud PMS, hotel property management system, reservations management, guest CRM, online booking engine, invoicing and billing, channel integration, mobile-friendly PMS, reporting and analytics.

myGUESTS's In-App Market Place

Does myGUESTS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), CHF (Fr), SEK (kr), NOK (kr), DKJ (kr), HKD (HK$), KRW (₩), INR (₹), RUB (₽)

Pros & Cons

  • Cloud-based design allows staff to manage hotel operations remotely from any device.
  • Intuitive reservation calendar simplifies booking management and daily front desk tasks.
  • Integrated guest profiles improve personalized service and repeat guest engagement.
  • Automated confirmations and reminders reduce manual workload and improve guest communication.
  • Reporting tools provide clear operational and financial insights for decision-making.
  • Limited advanced revenue management or dynamic pricing features compared to enterprise PMS systems.
  • Mobile access is browser-based; there is no dedicated mobile app for offline use.
  • Customization options for workflows and forms may be minimal.
  • Smaller user base and fewer independent reviews make it harder to assess long-term reliability.
  • May not scale as well for large multi-property operations or complex hospitality setups.

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