About myGUESTS
MyGUESTS is a guest management software from ASSETGUEST that assists hospitality businesses in managing guest interactions and data. It combines reservation management, guest communication, and feedback collection so businesses can efficiently handle guest experiences. This platform helps simplify check-in processes and gather insights for service improvement. myGUESTS also allows hotels and similar establishments to communicate important information to guests via their preferred channels. Key capabilities: reservation management guest communication feedback collection reporting tools integration with property management systems Best for: hospitality operators that need to improve guest interactions and manage reservations effectively.
myGUESTS from Swiss Solvesit is a hospitality property management system designed to help small hotels, guesthouses, resorts, and similar accommodation businesses manage reservations and guest operations from one central platform instead of relying on spreadsheets and disconnected tools. It combines core functions such as booking management, guest check‑ins and check‑outs, billing, availability tracking, and reporting into an organised online workflow that allows teams to focus more on service delivery. The system offers a visual calendar and booking interface to prevent double bookings and track payments, guest history, and stays at a glance, making it easier to manage multiple rooms or properties without manual records. It also integrates with online booking platforms so room availability updates in real time. Additional features include performance reports, occupancy and revenue monitoring, and guest profile management with preferences and contact information, which help managers make informed decisions and personalise guest experiences.
Pros & Cons
- +Cloud-based design allows staff to manage hotel operations remotely from any device.
- +Intuitive reservation calendar simplifies booking management and daily front desk tasks.
- +Integrated guest profiles improve personalized service and repeat guest engagement.
- +Automated confirmations and reminders reduce manual workload and improve guest communication.
- +Reporting tools provide clear operational and financial insights for decision-making.
- −Limited advanced revenue management or dynamic pricing features compared to enterprise PMS systems.
- −Mobile access is browser-based; there is no dedicated mobile app for offline use.
- −Customization options for workflows and forms may be minimal.
- −Smaller user base and fewer independent reviews make it harder to assess long-term reliability.
- −May not scale as well for large multi-property operations or complex hospitality setups.
Features
Key features
- Cloud-Based Property Management System; Enables hotels and small properties to manage reservations, check-ins/outs, and guest operations from any internet-enabled device.
- Reservation Calendar; Visual calendar with drag-and-drop booking management, showing room availability, statuses, and occupancy.
- Guest Profile and CRM; Stores guest information, stay history, and preferences to enhance personalized service and loyalty programs.
- Online Booking Engine; Direct booking widget or interface to accept commission-free reservations through the property’s website.
- Invoicing and Billing; Handles guest billing, payments, taxes, and generates reports for financial tracking.
Additional features
- Automated Notifications; Sends confirmation emails and reminders to guests automatically.
- Multi-User Access and Permissions; Supports multiple staff users with role-based access controls.
- Reports and Analytics; Provides insights into bookings, occupancy, revenue, and operational performance.
- Channel Integration; Connects with major OTAs to synchronize availability and rates, reducing overbooking risk.
- Mobile-Friendly Interface; Accessible on tablets and smartphones for management on the go.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About myGUESTS
MyGUESTS is a guest management software from ASSETGUEST that assists hospitality businesses in managing guest interactions and data. It combines reservation management, guest communication, and feedback collection so businesses can efficiently handle guest experiences. This platform helps simplify check-in processes and gather insights for service improvement. myGUESTS also allows hotels and similar establishments to communicate important information to guests via their preferred channels. Key capabilities: reservation management guest communication feedback collection reporting tools integration with property management systems Best for: hospitality operators that need to improve guest interactions and manage reservations effectively.
myGUESTS Details
myGUESTS's In-App Market Place
Does myGUESTS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), CHF (Fr), SEK (kr), NOK (kr), DKJ (kr), HKD (HK$), KRW (₩), INR (₹), RUB (₽)
Pros & Cons
- Cloud-based design allows staff to manage hotel operations remotely from any device.
- Intuitive reservation calendar simplifies booking management and daily front desk tasks.
- Integrated guest profiles improve personalized service and repeat guest engagement.
- Automated confirmations and reminders reduce manual workload and improve guest communication.
- Reporting tools provide clear operational and financial insights for decision-making.
- Limited advanced revenue management or dynamic pricing features compared to enterprise PMS systems.
- Mobile access is browser-based; there is no dedicated mobile app for offline use.
- Customization options for workflows and forms may be minimal.
- Smaller user base and fewer independent reviews make it harder to assess long-term reliability.
- May not scale as well for large multi-property operations or complex hospitality setups.
myGUESTS's Support Options
Email Address
support@assetguest.comContact
(800) 123-4567myGUESTS's Alternatives
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