MYOB CRM logo

MYOB CRM

by MYOB · Since 1991
No reviews yet
Active1+ countriesCloudFree tier
Quick facts
VendorMYOB
Year launched1991
StatusActive
Location168 Cremorne St, Cremorne, Victoria 3121, AU
Countries served1+
Languages7
Integrations1+
Free tierYES
Free trialN/A
Contact salesN/A

About MYOB CRM

MYOB CRM is a CRM software from MYOB that enables teams to deliver great customer experiences while connecting their CRM with other critical business operations. It combines features for sole operators, small businesses, medium and large businesses, accountants, and bookkeepers to support diverse organizational needs. MYOB CRM allows users to manage their entire business on a single ERP platform, gaining an advantage over competitors with its intuitive interface. It also provides business guides to assist users in maximizing growth. Key capabilities: integrates with other operations supports various business sizes offers dedicated features for accountants includes business guides improves customer use Best for: businesses of all sizes that need a comprehensive solution for customer relationship management.

MYOB CRM by MYOB is an integrated customer relationship management solution tailored primarily for small to medium-sized businesses looking to improve client engagement, track sales pipelines, and streamline communication. Developed by MYOB, a well-established brand known for its accounting and business management tools, the CRM module is part of its broader business ecosystem. MYOB CRM is designed to help businesses better manage leads, automate customer interactions, and centralize data for more informed decision-making. Key features include contact and lead management, activity tracking, email marketing integration, and workflow automation—all built with a strong emphasis on sales visibility and customer follow-up. The user interface of MYOB CRM is clean, functional, and intuitively designed, aligning well with the look and feel of other MYOB products. The layout is straightforward, featuring a dashboard that offers at-a-glance visibility into deals, tasks, contacts, and sales activity. Navigation is facilitated through a collapsible sidebar that clearly categorizes modules such as Contacts, Deals, Tasks, and Reports.

Pros & Cons

Pros
  • Seamlessly connects CRM with core business functions, providing a unified view.
  • Cloud-based platform enables efficient teamwork across departments.
  • Streamlines workflows and automates tasks, saving time and reducing errors.
  • Offers flexible solutions that can be tailored to growing businesses.
Cons
  • Integrating numerous features might lead to a complex system for some users.
  • Switching from existing systems might require significant time and effort.
  • Comprehensive ERP solutions can be a significant investment for smaller businesses.
  • Users might need time to fully understand and utilize all the features effectively.
  • Requires a stable internet connection for consistent access and functionality.

Features

Key features

Integrated CRM with Business Operations

Connects customer relationship management with crucial aspects like accounting, inventory, and financial reporting, providing a holistic view of the business.

Cloud-Based Collaboration

Enables team synchronization across the sales cycle in the cloud, facilitating collaboration on prospecting, management, and deals for improved efficiency and accuracy.

Integrated Sales and Marketing Automation

Enhances marketing performance and improves conversions by combining sales and marketing automation functionalities.

360° View of Sales and Marketing Data

Offers a comprehensive overview of all sales and marketing information, aiding in better decision-making.

Customisable Solutions

Allows businesses to tailor the software to their specific needs by adding apps and tools to its core financial, distribution, and reporting functions.

ERP Platform for Entire Business Management

Provides a single, synchronised platform to manage financials, projects, and reporting, eliminating the inefficiencies of disconnected systems.

Additional features

Connect CRM with critical business operations

Integrates CRM with accounting, inventory management, and financial reporting.

Sync your team across the sales cycle in the cloud

Enables cloud-based collaboration on prospecting, management, and deals.

Collaborate on prospecting, management and deals

Facilitates teamwork throughout the sales process.

Improve efficiency and accuracy

Aims to enhance operational effectiveness and reduce errors.

Improve conversions

Designed to increase the rate at which leads become customers.

Enhance your marketing performance with integrated sales and marketing automation

Combines sales and marketing tools to improve marketing outcomes.

360° view of sales and marketing data

Provides a complete overview of customer-related information.

Simplify task management

Helps streamline and organise work processes.

Lifecycle management

Manages the entire customer journey from acquisition to retention.

Lead management

Tracks and nurtures potential customers through the sales funnel.

Save time and integrate your emails

Connects email communication with the CRM system.

Responsive comms

Facilitates timely and effective communication.

Manage your entire business on a single ERP platform

Consolidates various business functions into one system.

Customisable solutions

Allows tailoring the software with additional apps and tools.

Exceptional usability

Designed for ease of use and productivity.

Simple first step

Offers support for transitioning from spreadsheets or other software.

ERP inventory distribution

Oversees the storage and movement of goods.

ERP CRM

Customer Relationship Management functionality within the ERP.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Solo
USD 12/mo
billed monthly
Accountright Plus
USD 75/mo
billed monthly

Annual plans

Lite
USD 91.8/yr
billed yearly · ≈ USD 7.65/mo

≈USD 7.65/mo when billed annually

Pro
USD 170.1/yr
billed yearly · ≈ USD 14.17/mo

≈USD 14.17/mo when billed annually

Countries & Languages

1
Countries served
7
Interface languages
7
Billing currencies

Available in

Australia. new zealand

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortuguese

Billing currencies

🇦🇺AUD🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇳🇿NZD🇯🇵JPY

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