About Navigator
A maritime-focused payroll and payment platform that enables cruise lines and shipping companies to pay crew members via prepaid debit cards and mobile apps, supporting global remittances and secure financial management.
Navigator by Brightwell Payments is a specialized payroll and financial management platform tailored specifically for the maritime industry. It addresses the unique challenges of paying a global workforce at sea by replacing traditional cash-based systems with a digital-first approach. The platform enables employers to load wages onto personalized prepaid Visa or Mastercard cards, which crew members can then use to spend, save, or send money home via the Navigator mobile app. A core strength of the product is its extensive global reach, supporting over 160 currencies and providing access to 290,000 cash-out locations worldwide. Security is a primary focus, with features like FaceCheck biometric authentication and 24/7 transaction monitoring providing peace of mind for both employers and crew. While the platform is highly effective for maritime payroll, it is not a general-purpose accounting tool, and its integration ecosystem is focused on maritime-specific operational needs. Buyers should note that Brightwell acts as a technology provider, with regulated financial services provided by The Bancorp Bank, N.A.
Pros & Cons
- Simplifies complex maritime payroll by replacing cash with secure digital payments.
- Offers extensive global reach with support for over 160 currencies and 290,000 cash-out locations.
- Includes robust security features like biometric FaceCheck and 24/7 transaction monitoring.
- Provides crew members with financial independence through mobile app access and flexible remittance options.
- Pricing is not publicly disclosed and requires a custom sales consultation.
- Functionality is highly specialized for the maritime industry and may not suit general business payroll needs.
- Integration options are primarily focused on maritime operational systems rather than broad enterprise software suites.
Features
Key features
Simplifies maritime payroll by loading wages directly onto personalized prepaid Visa or Mastercard cards.
Provides flexible programs to pay global workers in their preferred currencies.
Features FaceCheck biometric authentication and 24/7 transaction monitoring to prevent fraud.
Allows crew members to manage finances, send money home, and check balances on the go.
Supports multiple delivery options including bank accounts, cash pickups, and mobile wallets.
Additional features
Provides full-service ATM programs for cash access onboard vessels.
Offers a digital interface for cash payments as an alternative to physical ATMs.
Allows crew members to issue cards to family members for shared financial support.
Enables users to lock or unlock cards instantly via the mobile app.
Streamlines financial operations by automating wage and disbursement tracking.
Includes built-in regulatory compliance and monitoring tools for maritime operations.
Provides crew with training videos and materials to manage their finances effectively.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Navigator
A maritime-focused payroll and payment platform that enables cruise lines and shipping companies to pay crew members via prepaid debit cards and mobile apps, supporting global remittances and secure financial management.
Navigator Details
Navigator's In-App Market Place
Does Navigator have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
9
Mini Apps
1. Virtual Terminal: Allows users to process payments manually by inputting card information directly into the system.
2. Automatic Reconciliation: Automates the process of reconciling incoming payments with invoices to ensure accurate bookkeeping.
3. Fraud Prevention Tools: Provides additional security measures to protect against fraudulent transactions
such as address verification and 3D Secure authentication.
4. Recurring Billing: Enables businesses to set up and manage recurring payments for subscriptions or services.
5. Multi-Currency Support: Allows users to accept payments in different currencies and automatically convert them to the desired currency.
6. Reporting and Analytics: Provides detailed insights and reports on payment data
transaction history
and trends to help businesses make informed decisions.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), MXN (MXN$)
Pros & Cons
- Simplifies complex maritime payroll by replacing cash with secure digital payments.
- Offers extensive global reach with support for over 160 currencies and 290,000 cash-out locations.
- Includes robust security features like biometric FaceCheck and 24/7 transaction monitoring.
- Provides crew members with financial independence through mobile app access and flexible remittance options.
- Pricing is not publicly disclosed and requires a custom sales consultation.
- Functionality is highly specialized for the maritime industry and may not suit general business payroll needs.
- Integration options are primarily focused on maritime operational systems rather than broad enterprise software suites.
Navigator's Support Options
Email Address
support@brightwellpayments.comContact
1-866-224-8747Documentation
https://brightwellpayments.com/support/Community Forums
https://brightwellpayments.com/community/Navigator's Alternatives
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