About NeoCertified
NeoCertified is a secure email encryption platform from NeoCertified that provides protection for sensitive communications. It includes features such as email encryption, secure file sharing, and compliance reporting so users can communicate confidentially while meeting regulatory requirements. NeoCertified helps organizations safeguard client information and maintain privacy during electronic communications. The platform is designed for ease of use, allowing users to send encrypted emails without requiring recipients to install additional software. Key capabilities: email encryption secure file sharing compliance reporting user-friendly interface integration with existing email systems Best for: businesses and professionals that need to protect sensitive information in email communications.
NeoCertified by NeoCertified is a dependable and affordable email encryption solution designed with simplicity, security, and regulatory compliance at its core. Targeted primarily at small to mid-sized businesses, non-profits, and individual users—particularly those in healthcare—it serves as an accessible entry point into enterprise-grade email encryption without the prohibitive costs often associated with larger platforms. For over two decades, NeoCertified has provided organizations with a reliable way to send and receive sensitive data such as Protected Health Information (PHI), financial records, or legal documentation while maintaining strict adherence to standards like HIPAA and CCPA. Its focus on compliance is clearly evident, offering organizations essential features like 256-bit AES encryption, secure TLS transmission, and a Business Associate Agreement (BAA) to satisfy healthcare-specific legal obligations. The software’s most distinguishing feature is its emphasis on ease of use, which is well executed in both user interface design and workflow. A standout component is the seamless Microsoft Outlook integration, where users simply click a “Send NeoCertified” button to encrypt messages.
Pros & Cons
- +User-Friendly Interface: Easy to set up and manage, with minimal training required—even for non-technical users.
- +Affordable Pricing: Especially appreciated by non-profits and small businesses seeking cost-effective email encryption.
- +Strong Outlook Integration: Seamless use with Microsoft Outlook; some users also noted a Chrome plugin.
- +Reliable Security: Trusted email encryption for privacy and HIPAA-compliant communication.
- +Excellent Customer Support: Responsive, knowledgeable support team that quickly resolves issues.
- +No Platform Migration Required: Unlike some competitors, NeoCertified doesn’t force email platform changes.
- +Recipient Simplicity: One-time password for email recipients makes access straightforward.
- −Limited Integrations: Users noted a desire for more platform and system integrations.
- −Spam Deliverability: Some emails land in spam folders—may depend on recipient mail settings.
- −Manual Refresh for Messages: Some interfaces don’t auto-check for new emails, requiring users to manually sync.
- −Gmail Add-In Gaps (historical): Previously lacked Gmail integration (though this has since been addressed).
Features
Key features
- Corporate-Grade Email Encryption for SMBs
- Provides strong email encryption and data protection typically seen in large corporations but at an affordable price for small and medium businesses.
- Seamless Outlook Integration
- Features a dedicated "Send NeoCertified" button within Microsoft Outlook for easy one-click encryption and a "Receive NeoCertified" button to access secure messages.
- HIPAA & CCPA Compliance
- Explicitly designed to meet rigorous compliance standards, including HIPAA (with BAA document provided) and CCPA, ensuring data privacy and security.
- Comprehensive Platform/Extension Support
- Offers add-ins and extensions for major email clients like Outlook, Office 365, Gmail (Chrome Extension), and Edge, providing broad compatibility.
- Secure Forms for Website Integration
- Allows businesses to embed customizable, secure forms on their websites for protected communication with clients and visitors.
- Secure Email Archiving
- Provides a feature to securely archive sensitive email data, accessible only by the company or authorized users.
Additional features
- Easy-To-Use Email Encryption
- Simplifies the process of sending and receiving encrypted emails.
- HIPAA Compliant
- Meets the requirements for protecting health information.
- Data Protection
- Safeguards sensitive information sent via email.
- Corporate-Grade Security
- Offers high-level security features.
- Affordable Pricing
- Provides secure email solutions without a high corporate price tag.
- 7-Day Free Trial
- Allows users to test the service before committing.
- Discounted Pricing for Charities
- Offers special reduced rates for 501(c)3 Non-Profit Charity organizations.
- Outlook Add-In
- Enables sending and receiving encrypted messages and attachments directly from Microsoft Outlook.
- Secure Forms
- Customizable, secure forms that can be embedded on websites.
- Office 365 Add-In
- Optimizes email security for Microsoft Office 365 users.
- Email Archiving
- Securely stores email data for compliance and record-keeping.
- Gmail Extension
- Adds an extra layer of security to Gmail accounts via a Chrome Extension.
- Email API
- Allows sending secure emails directly from applications holding non-public information (NPI).
- Edge Extension
- Facilitates sending encrypted emails and attachments from Microsoft Edge email.
- 256-bit Encryption
- Utilizes strong encryption standards for secure communication.
- TLS Session Establishment
- Establishes a secure connection when sending encrypted emails.
- BAA Document Provided
- Offers a Business Associates Agreement for company requirements, especially relevant for HIPAA.
- Supports Attachments
- Encrypts and sends attachments along with emails.
- Secure Message Center (Web Portal)
- Provides individual users with a secure online portal to access and manage their encrypted messages.
- CCPA Compliant
- Adheres to the California Consumer Privacy Act for enhanced consumer protection.
- Unlimited Messages
- Allows for sending an unlimited number of secure emails (within plan limits, if any).
- Data Retention
- Option to retain data coverage after canceling a license (up to 7 years for medical organizations).
Pricing
Annual plans
Non-Profit
USD 59
≈ USD 4.92/mo when billed annually
≈USD 4.92/mo when billed annually
Gold Plan
USD 199
≈ USD 16.58/mo when billed annually
≈USD 16.58/mo when billed annually
Countries & Languages
Interface languages
Billing currencies
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About NeoCertified
NeoCertified is a secure email encryption platform from NeoCertified that provides protection for sensitive communications. It includes features such as email encryption, secure file sharing, and compliance reporting so users can communicate confidentially while meeting regulatory requirements. NeoCertified helps organizations safeguard client information and maintain privacy during electronic communications. The platform is designed for ease of use, allowing users to send encrypted emails without requiring recipients to install additional software. Key capabilities: email encryption secure file sharing compliance reporting user-friendly interface integration with existing email systems Best for: businesses and professionals that need to protect sensitive information in email communications.
NeoCertified Details
NeoCertified's In-App Market Place
Does NeoCertified have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Annual plans
Non-Profit
USD 59
≈ USD 4.92/mo when billed annually
≈USD 4.92/mo when billed annually
Gold Plan
USD 199
≈ USD 16.58/mo when billed annually
≈USD 16.58/mo when billed annually
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), CHF (Fr)
Pros & Cons
- User-Friendly Interface: Easy to set up and manage, with minimal training required—even for non-technical users.
- Affordable Pricing: Especially appreciated by non-profits and small businesses seeking cost-effective email encryption.
- Strong Outlook Integration: Seamless use with Microsoft Outlook; some users also noted a Chrome plugin.
- Reliable Security: Trusted email encryption for privacy and HIPAA-compliant communication.
- Excellent Customer Support: Responsive, knowledgeable support team that quickly resolves issues.
- No Platform Migration Required: Unlike some competitors, NeoCertified doesn’t force email platform changes.
- Recipient Simplicity: One-time password for email recipients makes access straightforward.
- Limited Integrations: Users noted a desire for more platform and system integrations.
- Spam Deliverability: Some emails land in spam folders—may depend on recipient mail settings.
- Manual Refresh for Messages: Some interfaces don’t auto-check for new emails, requiring users to manually sync.
- Gmail Add-In Gaps (historical): Previously lacked Gmail integration (though this has since been addressed).
NeoCertified's Support Options
Email Address
Support@neocertified.comContact
877-613-5036NeoCertified's Alternatives
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