About NET-Phacs
NET-Phacs is a software platform from Matsch Systems that provides an ASP hosted service for PBX and VOIP environments. It includes features such as company information, facilities details, philosophical insights, and process descriptions so users can comprehensively understand the service offerings. NET-Phacs is designed to support various telecommunications needs while ensuring reliable access to critical information about the service. This platform allows users to manage their PBX and VOIP services more effectively by centralizing essential data. Key capabilities: company overview facility specifications philosophical principles workflow processes service descriptions Best for: businesses that need a reliable solution for managing their telecommunications infrastructure.
NET-Phacs by Matsch Systems is a cloud-based call accounting software designed to help businesses monitor, track, and analyze their telecommunication expenses. Its primary purpose is to provide accurate and detailed insights into phone usage, helping organizations optimize their telecom costs and improve resource allocation. NET-Phacs is particularly well-suited for organizations that require a reliable system to handle billing, cost allocation, and reporting across multiple departments or locations. Key features include customizable reports, real-time monitoring, and data integration, making it a comprehensive tool for telecom administrators, IT managers, finance managers, and business executives who need to keep track of communication expenses. The user interface of NET-Phacs is clean, straightforward, and designed with ease of use in mind. The software's layout is intuitive, with a user-friendly dashboard that offers quick access to the most critical data. Its design avoids unnecessary complexity, providing users with a logical flow of information, which makes it easy for individuals with varying technical expertise to navigate. The interface includes customizable views, allowing users to tailor the display to suit their specific reporting needs.
Pros & Cons
- Excellent Customer Support: Consistently praised for responsiveness, helpfulness, and friendliness.
- Wide Variety of Reports: Offers many report options to analyze call usage.
- Easy Customization: Allows users to easily make changes and rename items.
- Automated Reporting: Daily reports are automatically emailed.
- Hands-Off System: Reduces the need for manual processing.
- Occasional Glitches: Some users report occasional system glitches requiring correction.
- Limited Data Retention Online: Only stores data for one year online.
- Limited User Control/Awkward UI: Some users find the user interface awkward and report limited user control.
- Potential Reporting Limitations with VoIP: One user reported reduced detail on Trunk Utilization Reports after upgrading to a VoIP system.
- Custom Reporting Requires Database Scripting Knowledge: If the standard reports don't meet needs, custom reports require database scripting knowledge.
Features
Key features
Hosted service accessible via a standard web browser, eliminating the need for on-site hardware or software.
Collects call data directly from on-site telephone systems or Centrex service.
Automatically generates and emails reports (daily and monthly for Basic, end-of-period for Plus).
Provides secure access to reports and data anytime, anywhere.
Distributes the cost of skilled management across multiple customers.
Allows administrators to control user access to call detail history by assigning Login IDs, Passwords, and Access Levels, restricting access by extension, department, division, or corporation.
Provides reporting for wireless phone usage as an optional module.
Additional features
Delivered as a hosted service, accessible via a web browser.
Collects call data from on-site PBX systems or Centrex services.
Automatically generates and emails daily reports to the Telecom Administrator.
Automatically generates and emails monthly reports to the Telecom Administrator.
Provides secure access to call data and reports via the internet.
Accessible with a standard web browser, eliminating the need for client-side installations.
Provides data suitable for chargeback or resale purposes.
Allows administrators to create user accounts with unique Login IDs and Passwords.
Enables administrators to assign Access Levels to users, restricting access to specific extensions, departments, divisions, or the entire corporation.
Automatically emails reports to users based on administrator-defined criteria.
Provides more granular control over data access, enhancing security.
Adds reporting capabilities for wireless (mobile) phone usage.
Designed to accommodate varying numbers of wireless users.
Integrates with both NET-Phacs Basic and NET-Phacs PLUS to provide a comprehensive view of all call activity.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About NET-Phacs
NET-Phacs is a software platform from Matsch Systems that provides an ASP hosted service for PBX and VOIP environments. It includes features such as company information, facilities details, philosophical insights, and process descriptions so users can comprehensively understand the service offerings. NET-Phacs is designed to support various telecommunications needs while ensuring reliable access to critical information about the service. This platform allows users to manage their PBX and VOIP services more effectively by centralizing essential data. Key capabilities: company overview facility specifications philosophical principles workflow processes service descriptions Best for: businesses that need a reliable solution for managing their telecommunications infrastructure.
NET-Phacs Details
NET-Phacs's In-App Market Place
Does NET-Phacs have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), ZAR (R), RUB (₽), BRL (R$), INR (₹), MXN (Mex$), SGD (S$), HKD (HK$), NZD (NZ$), KRW (₩)
Pros & Cons
- Excellent Customer Support: Consistently praised for responsiveness, helpfulness, and friendliness.
- Wide Variety of Reports: Offers many report options to analyze call usage.
- Easy Customization: Allows users to easily make changes and rename items.
- Automated Reporting: Daily reports are automatically emailed.
- Hands-Off System: Reduces the need for manual processing.
- Occasional Glitches: Some users report occasional system glitches requiring correction.
- Limited Data Retention Online: Only stores data for one year online.
- Limited User Control/Awkward UI: Some users find the user interface awkward and report limited user control.
- Potential Reporting Limitations with VoIP: One user reported reduced detail on Trunk Utilization Reports after upgrading to a VoIP system.
- Custom Reporting Requires Database Scripting Knowledge: If the standard reports don't meet needs, custom reports require database scripting knowledge.
NET-Phacs's Alternatives
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Tapit NOVA
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