About NET-Phacs
NET-Phacs is a software platform from Matsch Systems that provides an ASP hosted service for PBX and VOIP environments. It includes features such as company information, facilities details, philosophical insights, and process descriptions so users can comprehensively understand the service offerings. NET-Phacs is designed to support various telecommunications needs while ensuring reliable access to critical information about the service. This platform allows users to manage their PBX and VOIP services more effectively by centralizing essential data. Key capabilities: company overview facility specifications philosophical principles workflow processes service descriptions Best for: businesses that need a reliable solution for managing their telecommunications infrastructure.
NET-Phacs Details
NET-Phacs's In-App Market Place
Does NET-Phacs have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), ZAR (R), RUB (₽), BRL (R$), INR (₹), MXN (Mex$), SGD (S$), HKD (HK$), NZD (NZ$), KRW (₩)
Pros & Cons
- Excellent Customer Support: Consistently praised for responsiveness, helpfulness, and friendliness.
- Wide Variety of Reports: Offers many report options to analyze call usage.
- Easy Customization: Allows users to easily make changes and rename items.
- Automated Reporting: Daily reports are automatically emailed.
- Hands-Off System: Reduces the need for manual processing.
- Occasional Glitches: Some users report occasional system glitches requiring correction.
- Limited Data Retention Online: Only stores data for one year online.
- Limited User Control/Awkward UI: Some users find the user interface awkward and report limited user control.
- Potential Reporting Limitations with VoIP: One user reported reduced detail on Trunk Utilization Reports after upgrading to a VoIP system.
- Custom Reporting Requires Database Scripting Knowledge: If the standard reports don't meet needs, custom reports require database scripting knowledge.