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NETGCS

by Aqweeva · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorAqweeva
Year launched2005
StatusActive
LocationNorthrop Grumman NETGCS headquarters: 2980 Fairview Park Drive, Falls Church, VA 22042
Countries servedGlobal
Languages8
Integrations1+
Free tier
Free trialYES
Contact sales

About NETGCS

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NETGCS by Aqweeva is an advanced customer loyalty management software designed to help businesses engage, retain, and grow their customer base through targeted reward programs and loyalty campaigns. Developed with the goal of modernizing customer retention strategies, NETGCS (Networked Engagement & Targeted Growth Customer Suite) offers a wide range of features including real-time customer engagement tracking, multi-tier rewards systems, behavioral analytics, and omnichannel loyalty integration. The platform is particularly well-suited for retail, hospitality, and service industries seeking to build strong, data-driven loyalty programs. The user interface of NETGCS by Aqweeva is sleek, visually clean, and organized around a dashboard that prioritizes real-time engagement metrics and campaign performance analytics. Users benefit from an intuitive menu structure, allowing them to effortlessly navigate between customer profiles, loyalty tiers, promotional tools, and reports. The drag-and-drop campaign builder and modular interface design allow marketers and managers to set up reward systems and customer journeys without needing coding experience. A standout element is the visual flowchart-based logic builder that makes mapping customer reward paths both simple and engaging.

Pros & Cons

What users like
  • +Low annual subscription rates and a competitive one-time setup fee make it affordable for various businesses.
  • +Offers packages for single and multi-location businesses with options for transaction limits, making it suitable for growth.
  • +Integrates gift card, reward points, and punch card functionalities in one system, offering diverse loyalty program options.
  • +Web-based system with an easy-to-use transaction terminal, accessible anywhere without special hardware.
What users flag
  • A 1.5% transaction fee on gift card transactions adds to the overall cost.
  • While initially a flat fee, an ongoing annual subscription is required, which could accumulate over time.
  • While there's a "no card" option, the core offering heavily relies on physical plastic cards, which might not appeal to all modern consumers.
  • The primary contact methods listed are email addresses, which might be less immediate for support or sales inquiries compared to phone numbers.

Features

Key features

Web-Based System with Multi-Location Support
This system is entirely web-based, allowing businesses to manage their loyalty and gift card programs from anywhere with internet access. Its multi-location capability ensures that cards can be used across all business branches seamlessly.
Customizable Plastic Cards & Holders
Businesses can order custom-designed plastic reward and gift cards along with matching card holders, enhancing brand visibility and providing a professional touch. The quick shipping (3-5 business days) allows for rapid deployment.
Flexible Transaction Options (Mag-Stripe, Barcode, No Card)
The system offers versatility in how transactions are processed, supporting traditional mag-stripe cards, barcode scanning, or even a "no card" option for digital or phone-based loyalty. This caters to diverse operational needs.
Integrated Reward Points & Punch Card Points
Beyond simple gift card functionality, the software includes built-in features for managing traditional reward points and punch card points. This allows businesses to implement varied loyalty programs to incentivize repeat customers.
Affordable Subscription with Free Support
The system boasts competitive annual subscription rates starting as low as $15 per month, making it accessible for various business sizes. It also includes 365-day free technical support, ensuring ongoing assistance.
No Credit Card Machine Needed
This feature simplifies the setup process by eliminating the need for additional credit card processing hardware. It allows businesses to use their existing POS or computer to manage transactions through the web-based system.

Additional features

Custom Gift System Package Options (Kickstart & Enterprise)
Two tiered packages designed for single and multi-location businesses, respectively.
Plastic Cards with Custom Design
Physical cards featuring the business's branding and design.
Custom Designed Card Holders
Sleeves or pouches for the custom plastic cards, also branded.
Custom Card Display
A physical display unit for cards at the point-of-sale area to encourage sales.
Free Support, Training and Personal Contact
Comprehensive assistance for setup, usage, and ongoing issues.
Annual Subscription
A recurring fee for continued use of the software after the initial package fee.
Monthly Transaction Limits (Kickstart)
A cap on the number of transactions per month for the Kickstart package.
Unlimited Transactions (Enterprise)
No limit on the number of transactions for the Enterprise package.
Fast Card Shipping
Cards are dispatched quickly after design approval, typically within 3-5 business days.
Low Rate Transaction Fee for Gift Card Transactions Only
A 1.5% fee applied specifically to gift card transactions.
No Credit Card Machine Needed
The system operates without requiring a separate credit card processing terminal.
Use All Cards Across Your Multiple Locations
Gift and loyalty cards can be used at any of the business's branches.
Advertises Your Business
Implies that the system or cards can promote the business.
Mag-Stripe, Barcode or No Card Options
Supports different methods for card identification and transaction processing.
Reward Points Built In
Functionality to track and manage customer reward points.
Punch Card Points Built In
Functionality to track and manage virtual punch cards.
Affordable Gift Card System
Positions the pricing as competitive and accessible.
Annual Subscription Rates (As low as $15 per month)
Specifies the cost of the subscription service.
365-day Free Technical Support
Continuous technical assistance throughout the year.
Merchant Profile Options
Features for managing various aspects of the business within the system.
Manage Employees
Ability to add, edit, and activate/deactivate employee accounts per location.
Manage Locations
Ability to add, edit, and manage multiple business locations.
Manage Subscription Invoices
Ability to view and pay invoices for the subscription.
Easy to use Transaction Terminal
The interface for processing transactions is user-friendly.
Create New Card Holder Accounts
Functionality to register new customers for loyalty/gift cards.
Create Standard Reward or Gift Card Types
Ability to define different types of reward or gift cards.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD

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