NETS logo

NETS

by Colleton Software · Since 1997
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Active1+ countriesOn-premise
Quick facts
VendorColleton Software
Year launched1997
StatusActive
Location237 Oakland Ave Walterboro, SC
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About NETS

NETS is a network management platform from Colleton Software that provides infrastructure monitoring and analysis. It combines real-time performance tracking, fault detection, and reporting capabilities so organizations can maintain efficient network operations. NETS helps users identify issues promptly and minimize downtime through a centralized dashboard. The platform supports various network protocols and offers customizable alerts to keep administrators informed of network health. Key capabilities: real-time performance tracking fault detection reporting capabilities customizable alerts centralized dashboard Best for: IT professionals that need to monitor and manage network infrastructure effectively.

NETS is Colleton Software's specialized solution for Non-Emergent Transport Services, focusing on paperless unit call logs for wheelchair and stretcher runs to clinics and dialysis centers. The software boasts a recently improved, large user-friendly interface engineered for rapid data entry, making the process of logging new patients and trip details easier than previous iterations. This emphasis on a clear UI is critical for operational efficiency in a fast-paced environment. Core functionality centers on eliminating paper logs, allowing users to import new calls, update existing trip records, and print comprehensive operational reports. Critically, NETS supports seamless export of both billing data and required state reporting data, including NEMSIS and DHEC. Deployment options are typically robust, often utilizing a modern Web-Based/Cloud structure for accessibility, though hybrid On-Premise models may be available for services needing maximum control over their internal data infrastructure. Overall, NETS provides a specialized, compliant solution crucial for NEMT financial and regulatory adherence. Given the high degree of specialization and required state compliance features, transparent pricing is not publicly listed.

Pros & Cons

What users like
  • +Easy-to-use interface reduces data entry time and minimizes training requirements.
  • +Fully compliant with NEMSIS Gold standards, ensuring seamless state and national data submission.
  • +Offers integrated modules (MICS, NETS, Shift Manager) for end-to-end EMS and transport management.
  • +Supports both emergency and non-emergency transport operations with paperless documentation.
  • +Strong focus on compliance and HIPAA standards improves trust and data protection.
What users flag
  • Limited online documentation or tutorials make self-learning difficult for new users.
  • Outdated website interface suggests possible lack of modern cloud-based design.
  • No public evidence of cloud deployment or mobile accessibility.
  • Missing in-app marketplace or plugin integration limits extensibility.
  • Support options are limited to phone calls; no live chat or ticket-based system.

Features

Key features

NEMSIS Gold Compliance
Ensures the software meets national EMS data standards for accurate reporting and regulatory submission.
Paperless Call Logging
Allows non-emergent transport providers to log trips digitally without manual paperwork.
Billing and Data Export
Supports exporting billing and state data (DHEC, NEMSIS, etc.) for streamlined claims and compliance.
User-Friendly Interface
Features a large, intuitive interface for quick data entry and improved workflow.
Patient Management
Simplifies entry, update, and management of new and returning patient information.
Reporting Tools
Generates detailed printable reports for performance tracking and auditing.
Multi-Module Integration
Includes related systems like MICS, Shift Manager, and NETS for full EMS and transport operations.

Additional features

Call Import Functionality
Enables importing of call data from dispatch or external systems for centralized tracking.
Update Management
Allows creation and modification of existing call logs for accuracy and record maintenance.
Billing Export
Facilitates direct export of billing data for insurance or Medicare claims processing.
State Data Export
Provides built-in functionality for exporting required data to state agencies like DHEC or NEMSIS.
Detailed Report Printing
Generates customized reports for audits, performance reviews, and compliance checks.
Patient Database
Stores comprehensive patient details for repeat visits or ongoing care coordination.
Multi-Module Ecosystem
Integrates with MICS, Shift Manager, and NETS to handle various EMS workflows.
NEMSIS Gold Compliance
Ensures adherence to the highest data reporting standards recognized in EMS nationwide.
Paperless Documentation
Eliminates physical forms through fully electronic call logs and trip documentation.
User-Friendly Dashboard
Provides easy navigation and visual clarity to reduce training time and improve speed.
Wheelchair and Stretcher Trip Tracking
Records and manages non-ambulatory patient transport details.
Data Export Automation
Automates exports to external systems and billing agencies for time efficiency.
HIPAA Compliance
Protects patient data with required privacy and security protocols.
Technical Support Access
Offers phone-based support to resolve operational or software-related issues.
Multi-Location Utility
Suitable for ambulance companies, dialysis transport, and outpatient service providers.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
17
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇮🇳INR🇷🇺RUB🇭🇰HKD🇸🇬SGD🇰🇷KRW🇿🇦ZAR

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