NetSuite OpenAir logo

NetSuite OpenAir

by Oracle · Since 1977
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ActiveAvailable globallyCloud
Quick facts
VendorOracle
Year launched1977
StatusActive
Location2300 Oracle Way Austin, Texas 78741
Countries servedGlobal
Languages7
Integrations1+
Free tier
Free trial
Contact salesYES

About NetSuite OpenAir

NetSuite OpenAir is a project management software from Oracle designed to help project managers and team members collaborate on projects effectively. It provides visibility, collaboration, and control to drive on-time project delivery, improving overall customer satisfaction. The platform includes financial management, enterprise performance management, order management, and inventory management to support comprehensive project oversight. With these features, users can manage resources, track budgets, and ensure timely project execution. NetSuite OpenAir’s reliable capabilities enable businesses to measure project performance and improve resource allocation. Key capabilities: financial management enterprise performance management order management inventory management project tracking Best for: project managers that need effective tools for managing and delivering projects on time.

NetSuite OpenAir is a powerful and highly configurable PSA solution well-suited for mid-to-large-size professional service organizations, especially those with complex project and billing needs. Its strengths include comprehensive functionality covering the entire service lifecycle, deep integration with other enterprise systems, and robust financial features. However, it faces criticism for its outdated user interface, steep learning curve, and reporting limitations. For businesses prioritizing deep configurability and enterprise integration over a sleek, modern interface, OpenAir remains a strong contender, particularly when used within the broader NetSuite ecosystem.

Pros & Cons

What users like
  • +Streamlined expense report submission and approval process
  • +Robust project management capabilities tailored for nonprofit organizations
  • +Efficient resource management tools to optimize project team allocation
  • +Agile support for Scrum methodology in project execution
  • +Comprehensive professional services automation features for service-based businesses
  • +Advanced project portfolio management for strategic decision-making and resource allocation.
What users flag
  • Many users find the platform not very user-friendly, not intuitive, and sometimes clunky, with a significant learning curve.
  • Several reviewers describe the interface as dated and visually unappealing, noting that it hasn't received significant updates in many years.
  • The reporting module is frequently criticized as being cumbersome and lacking in functionality compared to other solutions, requiring manual effort.
  • Some long-term users have reported a substantial increase in price, leading them to switch to competitors.
  • The mobile app is often described as less convenient than the web version and in need of further development.
  • Lacks automated approval functionality compared to some other platforms.

Features

Key features

Project Management
Tracks project status, deadlines, and profitability, with advanced modeling tools for what-if scenarios.
Resource Management
Allocates resources based on skills, experience, and availability, maximizing resource utilization.
Time and Expense Tracking
Allows employees to track time and expenses via web or mobile apps, ensuring accurate billing and project accounting.
Project Accounting and Billing
Supports project-based accounting, accurate invoicing, and revenue recognition to improve cash flow.
Real-Time Dashboards and Reporting
Provides customizable dashboards and reports for real-time visibility into project and business metrics.
Integration with Enterprise Systems
Offers seamless integration with front-office (CRM) and back-office (ERP) systems.

Additional features

Project Management
Create, track, and manage project plans, milestones, and status.
Resource Management
Allocate resources based on skills, availability, and attributes.
Time and Expense Tracking
Record and submit timesheets and expense reports from anywhere via web or mobile.
Project Accounting
Manage project costs, revenues, and profitability.
Billing and Invoicing
Automate invoicing based on project milestones or time and materials.
Revenue Recognition
Separate revenue types for financial standard compliance.
Dashboards and Reporting
Access customizable dashboards and reporting for real-time visibility.
Enterprise Integration
Integrate with front-office (CRM) and back-office (ERP) systems.
Collaboration
Facilitate communication via automated reports, alerts, document sharing, and messaging.
WBS (Work Breakdown Structure)
Manage project structure, though some users find it challenging.
Mobile App
Access core functionalities via a mobile app.
Financial Management
Integrates financial reporting and OPEX tracking.
Vendor Management
Allows for raising purchase orders for vendors.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
11
Billing currencies

Interface languages

Expense ReportNonprofit Project ManagementResource ManagementScrumProfessional Services AutomationProject ManagementProject Portfolio Management

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇲🇽MXN🇨🇳CNY🇮🇳INR🇦🇪AED

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